AE
20-35 years of age | Experience level: first safari
Good service
We had a booking for 3 day masai mara safari with ACZ safaris and it was good, they are a little more expensive that operators offering the same program, but all went fine
US
20-35 years of age | Experience level: first safari
Everyone at hello Tanzania was absolutely amazing.
The whole trip was wonderful. All of our tour guides were knowledgeable, friendly and super accommodating. The camp that we stayed at was beautiful with great staff and good food. Our safari was breathtaking. Overall I would highly recommend hello Tanzania to anyone and everyone.
65+ years of age | Experience level: over 5 safaris
Outstanding knowledge of where to go and excellent service.
This was our third safari with Encompass Africa. That shows that it is an outstanding knowledgeable and professional travel agent. They secured for us at three camps in Botswana & Zambia four nights for the price of three. No other guests we met had that offered to them! In addition we were given the best of the camps accommodation. We were completely satisfied with the camps we stayed at. Having a 24x7 agent in Jo'burg to assist in any matters that may arise shows their commitment to their customers. We would without hesitation use them again for our next African safari.
35-50 years of age | Experience level: over 5 safaris
Warning - do NOT book your air ticket with day safari adventure
I booked a return ticket to Australia on the 12th June 2017 and deposited Kshs 150,000 into Day Safari Adventure's account.
First she promised to get an emirates ticket, two days later no ticket then she said she was waiting for an upgrade then on before the date of travel she changed to Qatar and send out the itinerary. On arriving the airport, the ticket had been cancelled. 3 weeks later No refunds up to today and Amanda will NOT pick up calls she will only reply to text messages with excuses galore. I had to buy another ticket over the counter inevitable costing more!! Am in the process of instigating an official complaint to relevant authorities once i get all information in place - I will update this forum with the outcome
US
35-50 years of age | Experience level: 2-5 safaris
Gracious hosts and excellent game finders
After visiting both the school and orphanage project as well as taking a 5 day organized safari, Peace Matunda earned my highest recommendation on all accounts. Kaaya, Peace Matunda’s founder and director, worked directly with me and my husband to coordinate a safari itinerary that included the specific highlights we were hoping to see. This included a well-organized tour of three parks (Tarangire, Serengeti, & Ngorongoro) as well as a Maasai village visit and various stops for cultural shopping and education along the way – all while fitting our budget and accommodating last minute changes to our travel schedule. He, his family and the students of the school and orphanage provided welcoming and friendly hospitality to us while we overnighted at the School and Orphanage site. If you’re looking to support a Safari company who utilizes the funds to support the local Arusha area community through education & employment, Peace Matunda is a highly worthy organization. They reinvest some safari profits back into the school and orphanage project & employ well-experienced safari guides from the Meru community. Our guide (Gaspar Gadiel) was especially knowledgeable about local culture and a consummate naturalist, providing information and answering wide-ranging questions about all the wildlife so many come to see. Yes - we saw the big five and many more! Our guide impressed us further by having additional expertise in birds, insects, and plants of each park. Our experienced safari chef (Habibo) prepared well-rounded meals of meats, vegetables, grains and fruits with traditional Meru dishes available on request. Accommodations at both the school site as well as on safari were clean and comfortable (cushioned cots are provided in large tents so there was no sleeping on the ground). I highly recommend working with Peace Matunda to design a safari that works for you.
US
65+ years of age | Experience level: 2-5 safaris
Great customer service
Joseph was a great tour guide. He was very patient, knowledgeable and caring. Thank you Joseph for making my visit to Victoria Falls an amazing experience.
JP
20-35 years of age | Experience level: first safari
Unforgettable experience
I myself used the tour to Mikumi National Park (2 days), and had an amazing experience to see wildlife that I wanted to see for a long time. I received a response very immediately after I requested. The entire process was pretty smooth. The guide also had great knowledge about animals. Most importantly, I learned about the wildlife a lot, which increased my interests in them.
US
65+ years of age | Experience level: 2-5 safaris
The Best of the Best- (Value-Service-Experience)!
Susan- Pattison- Wait from Pembury Tours arranged our private safari. We are experienced travels who do a lot of homework before our trips. We contacted Pembury Tours and Susan responded in less than 24 hours. We knew where we wanted to go but needed advice about where to stay. All communication with Susan was efficient and helpful. Our safari included South Africa ( Sabi-Sabi), Botswana (delta) and Livingston (Victoria Falls). The safari exceeded our expectations which are always very high. At each and every place we stayed the service, food, lodging and game drives were outstanding. We have friends who have already booked with Susan for an almost identical safari this July.
AE
35-50 years of age | Experience level: 2-5 safaris
Wonderful 3 day tour
Richard took us on a wonderful 3 day tour around NgoroNgoro, Manyara and Tangarire . He has been in the business for many years and is very knowledgeable about his home area. He struck a perfect balance between helpful, knowledgeable and discreet.
When we organized our safari, I was somewhat reluctant to pay the full amount of the safari up through a wire transfer, but he was very accomodating and in the end we did not regret one second booking with Mali Kale for their great professionalism and great prices.
Thanks again Richard !
65+ years of age | Experience level: 2-5 safaris
No detail overlooked
Fabulous guides, awesome accommodation and diverse activities.