50-65 years of age | Experience level: over 5 safaris
Fantastic 2 week family safari experience
We choose to mix a couple of Claudious' safaris and then worked to bespoke the trip according to our specific requirements. Communication was always clear and responsive and whilst Covid prevented the trip happening for nearly 3 years, I was regularly kept unto date during that period. We mixed some time in Nairobi with a trip to Meru and then Lewa downs and the Mara, including a couple of nights in the North Conservancy.
We came out of Nairobi airport very late at night, due to BA loosing one of our bags, but were immediately relieved to find Francis and Paul waiting to collect us and transfer us to the Sarova Panafric, with an offer to take us clothes shopping if needbe (reassuring). We visited the DS elephant orphanage, the Giraffe feeding experience and Karen Blixen, all without issue and smooth transfers.
We arranged a combination of flights and overland transfers and had no problems at all. Claudious ran our safari to Meru staying at the lovely Ikweta camp and Phillip was great as our guide and went out of his way to give our family a great safari, he also lead us our first Serval sighting and took us all over the park as we visited the Adamson era. He allowed us to discuss conservation work with the rangers and see the impressive work kWh have achieved there. We then visited the Elewana properties at Lewa Downs (superb rhino conservation work), Mara Sands and Elephant Pepper and every connection was seamless apart from a change to our airline schedule that left one guide waiting over 3 hours for us.
We enjoyed a fantastic safari experience and had no worries during our trip, having returned to Kenya after many years, but this time with our two children it was important to us that we were well looked after and that proved to be the case. In discussions with Claudious, I had included a portion of the trip to try and find my long awaited for Serval, as it happened we came across 2, had superb big cat interactions and even came across an Aardvark on a night safari. This trip was simply stunning!
CA
20-35 years of age | Experience level: first safari
Excellent service, friendly and professional, no problems.
I did a 5-day camping safari trip with them and all I can say is: this was one of the best experiences of my life. A once-in-a-lifetime type of adventure. Everything from A to Z was perfect - there was never a problem. Lewis was our guide/driver and was very relaxed, friendly and informative. Salim was the cook and he honestly exceeded all expectations. I felt like a queen, everything was taken care of.
Camping was very comfortable, tents were big and clean, the camping mattress was good and sleeping bags were clean and warm. Be aware that the camping in Serengeti and Ngorongoro is among the buffalos, zebras and elephants - an experience in itself!
We saw so many animals and so many scenes that could have been in a nature documentary. If you like birds, a safari tour is also amazing. I highly recommend Suricata for your safari tour!!
NL
20-35 years of age | Experience level: first safari
Terrible service
This company is lacking service and professionalism. Due to a technical failure, we had to pay the safari in cash - which at first is not a problem at all. However, the staff member took us to distant ATM machine where we had to take cash out. While counting the money, the staff member pulled the money out of our hands! He very aggressively took the money out of our hands. Also, we paid too much and the guy did not give us any change back.
Nelson is in charge of the company but he is barely available via phone or email. They are responding very slowly and they are blaming everyone else but themselves. They offered to have a chat in Arusha, while I was already back in my country.... after that they never handled the situation appropriately... If you can book with a different organisation, please do so!
DE
20-35 years of age | Experience level: 2-5 safaris
Reliable and friendly tour operator
I was very satisfied with the Gorilla Trekking Experience. It was a true once in a lifetime experience.
With Safari 2 Gorilla Tours Ltd I especially liked the fast and reliable communication with Aron who usually answers the same day when you ask questions via WhatsApp or Email. The money for the Gorilla-Trekking could easily be paid via MTN money transfer, however also bank transfer or cash payment would have been possible. Aron picked me up from my hotel at Lake Bunyonyi and drove me all the way to Mgahinga National Park. In the National Park they have their own guides. So Aron and his colleagues waited for me outside until the Trekking was over and then drove me back to Lake Bunyonyi.
IT
65+ years of age | Experience level: over 5 safaris
The best of Amboseli!!
We booked our safari with Safari Update Travels and we had no regrets whatsoever because everything went according to our expectations. Our driver John did an excellent job guiding us through the whole safari. The entire safari was very tiresome but quite satisfying. John provided a lot of detailed information about the animals and was more than willing to answer our questions. Unfortunately, the days were cloudy so we were not able to see Mt. Kilimanjaro, but we were fortunate enough to see several animals, thanks to John. It was an excellent 3 days trip to Amboseli.
RS
35-50 years of age | Experience level: 2-5 safaris
Huge knowledge about nature and ready to take us to hidden gems of savana!
Perfectly organized, very warm welcome. We had a feeling whole journey that they are always there to support us and make our wishes come true. We got a lot of beautiful gifts from the agency and they really care that we really enjoy and have a great experience. I would highly recommend them and when we come back to Kenya, we will choose them again for sure!
CH
Well done Savannah Woods Safaris!!
We were nervous about going through a foreign company, but in the end we were really glad we did. Not only does the money get invested in the country and goes to the people who actually need it, but Safari Update Travels gave us a fantastic experience.
We dealt with Lucy from the office and he was patient and prompt. Our first stop was at Masai Mara where we had a guide, Simon who was excellent and we were sad to see him go when we switched parks. I would definitely recommend Simon.
Savannah Woods Safaris also took care of the little things, like a transfer from the airport to our hotel and then to the restaurant Carnivore - our package also included a prepaid dinner at Carnivore which was a nice surprise to finish off the Safari.
I have no hesitation recommending Savannah Woods Safaris and am working on my parents to use them when they travel to Africa. Well Done!
20-35 years of age | Experience level: first safari
Highly recommended, excellent services
They were recommended to us by a friend for a much needed family holiday for us and children and with no doubt they made our stay very memorable.
They made sure to cater for the needs of our toddlers so that everyone has a good time beautiful sights the kids just loved running around, seeing mountains and some animals for the first time was breathtaking for them. The accommodation was family friendly just can’t wait to our next visit to explore more places with A-one salaris.
EG
50-65 years of age | Experience level: first safari
I would recommend this company to anyone
The tour itself was good to very good.
We had a very good experienced driver, he always gave tips for our safety.
100USD per day and person and all inclusive is not too much.
The service was not worse than expected.
You have to add about 15USD on average for some events.
We were very satisfied. It is recommended.
20-35 years of age | Experience level: first safari
Good work
I loved the services.please continue to keep up the pace. Keep the banner high