JP
20-35 years of age | Experience level: first safari
Trustworthy, well trained, very cooperative and kind people
Their service was wonderful! The major reason that I chose this company was that their response was unbelievably quick and tried every possible way to arrange all tours that we wanted in limited time! They were very cooperative, trustworthy and wcould enjoy our first time experience in Africa! We really appreciate it! We contacted many other companies but trust me, this company is the best!!! All the tours were also incredible! They were on time to come pick us up, we were never forced to wait for another guests, we were the only ones and had a lot of privacy so we could use time to ourselves as much as possible. When it comes to emergency, they were willing to help us. They called manager to double confirm that everything was okay. We could see how well each agent were trained! We were impressed! We were so amazed by their service as well as tour itself. We would def. recommend this company to especially people who have never been to Africa for safari tour. They will do everything for you and make sure you enjoy every moment from before to after the tour! Perfect! We thank you so much for making our experience in Tanzania memorable! Thank you Emma, Froukje, Adam, Frank and other agents who helped us to enjoy tours!
AE
35-50 years of age | Experience level: 2-5 safaris
Excellent service!
We have been in touch with several companies for our planned trip in Uganda. Michael and his Mushra travel agency clearly stood out for several reasons - reasonable price, prompt replies, quick adjustments in itinerary, clear and professional communication, deposit required as opposed to full amount being paid. I wished to choose agency disadvantaged of not being listed in any well known guidebooks as I believe there are many other companies which deserve credit and recognition. I am glad I was right.
Michael and our guide Abel has done their best to make our trip enjoyable and unforgettable. Abel is a great driver, pleasant companion, funny and positive buddy, reliable and professional at the same time. Do not ask for anyone else when planning safari in Uganda than for Mushra and Abel as your guide.
Do not combine your trip with other countries as Uganda has so much to offer you can easily spend 3 weeks there and still will not have enough.
We will be back and if possible it will be with these guys!
DE
35-50 years of age | Experience level: first safari
Fantastic
One of the best experiences of my life!
I am immensely grateful to Compass Safari for this experience. It just went well and we had a lot of fun. We have perfectly taken care of and looked after. Especially our guide Wilson we have very close to the heart. No question remained unanswered. I can only recommend it!!!
Thank you very much.
IT
20-35 years of age | Experience level: first safari
Smooth as silk
Ute, our contact, has helped us in very possible way, organizing the safari, booking internal flights and arranging payments.
She always answered quickly and gently.
Thanks! It has been a wonderful experience, which we will do again in the future, maybe for more days.
Simone&Anna
20-35 years of age | Experience level: first safari
Really Great :)
They're so kind and considerate.
Not only it was a wonderful experience in Masai Mara but also they took care us after the safari.
I really appreciate their help and we'd like to use east africa tours again.
50-65 years of age | Experience level: over 5 safaris
Excellent 3 day trip to Murchison Falls, Uganda
We took a 3 day (2 nights) trip to Murchison Falls in Uganda. We were very happy with our guide Arafat, who was very knowledgeable, friendly, always ready to help. Thanks to him we saw many animals (including all of the "Big 5") and learned a lot about Uganda. We also took a boat trip on the Nile to the falls with Ellis (from Wildlife Frontiers) and enjoyed it thoroughly.
All in all a very positive experience.
TW
under20 years of age | Experience level: first safari
A great and unforgettable experience!!!!
The tour guides are really nice and friendly. They provided us many information about the animals and lots of other questions. It's a great and unforgettable experience for me. And I also want to go back there someday again:)
AE
50-65 years of age | Experience level: 2-5 safaris
Excellent service and very good arrangements with a personal touch
Everything went well as planned and our host Mrs. Lilian was there at the airport to receive us. The selection of lodges was perfect at all 3 locations - The Ark in Aberdares, Sopa Lodge in Nakuru and Serena Mara in Masai Mara. She personally drove us on our day excursions in Nairobi and waited patiently for us to finish our sightseeing. She even took us to the local Masai market in Nairobi. The van provided to us was comfortable and we were able to see the big 5 during our 5 day trip.
She was in constant touch all through out the trip with us and was there to assist whenever we needed her. She is trustworthy and hardworking and is always there for you no matter what time.
Thank you Lilian for arranging everything so well - we have made a good friend in Nairobi and will surely be using her services again !!
JP
20-35 years of age | Experience level: first safari
Best Travel Experience Ever Had! Thank You So Much!
We've finished our first trip to Kenya last week with the help of this company and we (me, my mother and my cousin) all really appreciate Africa Flash Mc Tours' service. I think they're the best of all the TOs you can find in Kenya.
Peter is our operator and he arranged all the things we need, including a totally customized plan which only includes places I was interested in. Usually, these companies always have various packages to choose from, and some I've been talking to only offer packages. Peter is really nice because he listens to our thoughts, interests and he just figured out a plan which is based on the information we gave him.
Basically, we'd like to go safari in Massai Mara and some other national reserves to see something different, then end our trip in Mombasa because we'd like to spend some more days on the beach by ourselves. Peter then arranged a 3-day safari in Massai Mara and trips to Lake Naivasha, Amboseli National Reserve and East Tsavo National Reserve (which are all on the way to our final destination Mombasa) for us. Our driver drove us to the accommodation in Diani Beach and went back to Nairobi alone without charging any extra money. (Some other companies charge for that or simply do not provide this kind of service)
Our driver Edward is professional and well hearted. To be honest I usually put little trust on travel guides and drivers and barely hire one when traveling the other countries. In Africa, I had to hire one because I couldn't handle it and this time I travel with my family. It turned out that choosing Africa Flash as our TO was the best decision I've made in the entire 2017 because they've got Edward as our driver.
Edward drives very safely, and he always knows the best route to the spot where animals are witnessed on the grassland as soon as he hears from the radio - faster than the other vehicles! Edward is also good at spotting animals by himself, including lions. So sometimes we've been the first one to look at lions from different angles freely because no others are around.
In the first 24 hrs of our safari, we've seen all the big five. And all safari days were full of new surprises. We've even witnessed the whole process of a cheetah hunting and eating a young antelope, a female lion eating a zebra, a big family of over 15 lions resting together and more and more and more...
Without Edward, these just couldn't happen.
The accommodations were also the best ones I've stayed in my entire life (although I'm still 26). We've chosen the luxury grade of the trip at a discounted price provided by Peter and that's also a wise decision to make. However, if you'd like to save more money, they have even cheaper plans available. Come on, it's a lifetime experience so there's no reason for one to focus on the budget, it will definitely worth every cent of your money!
I'd like to say thank you to Peter and Edward and Africa Flash for all the things. Thank you for making it a wonderful trip I will never forget!
IL
20-35 years of age | Experience level: first safari
Great trip
First I was connect with woman called orginally, she was very friendly and lovely.
The trip was for 3 days and 2 nights, orginally sent me every thing about the trip, and about the hotel, and I saw exactly what she sent me.
When I arrived I met her, despite the problems encountered and delays, she understood me.
The hotel was excelant and the staff there were very friendly and helpful.
The trip was very interesting with hello tanzania, and and everything was very organized.
Thank you hello tanzania from my heart.
