IL
20-35 years of age | Experience level: first safari
Perfect
Great tour and amazing guide.
They took us to the waterfall and hotspting and even stop for us in amazing kalimnjaro view point.
Thank you Joel.
BR
20-35 years of age | Experience level: first safari
Perfect days in Tanzania!
Since I got in touch for informations, Nancy was so helpful. I got 5 days safari and was an amazing experience, I highly recommend Simbaland Magic Tours. A special thanks to the guide Owen!
CN
35-50 years of age | Experience level: first safari
Shocking Experience with Morning Star - Held at Hotel Due to Unpaid Bills
On the final day of our African safari tour , we experienced an unacceptable situation with Morning Star Travel Agency. At check-out time (8 AM), the hotel staff informed us that Morning Star had never paid for our stay, despite us having paid the full tour amount two weeks before the trip.
After two hours of unsuccessful attempts to contact Morning Star (our agent Alice became mysteriously unreachable), we were forced to pay $4,532 out of pocket for the hotel bill to avoid missing our afternoon flight. This was the second time during our trip that we had to cover Morning Star's unpaid fees, following a $1,600 payment we were forced to make for Masai Mara park entrance fees.
Most concerning facts:
Morning Star had received full payment from us two weeks before the trip
Their agent disappeared when the payment issue arose, only to reappear after we paid
One month has passed with no refund or explanation
I am sharing this to warn others about Morning Star's practices and will continue to pursue this matter until I receive a full refund.
AT
20-35 years of age | Experience level: first safari
Had the best time!
Godi was the best safari guide ever! We had such a great time with him. He was so patient, kind and friendly with us! We also had the best cook with us, the food was delicious! We would recommend 100%! Thanks for the great experience!
20-35 years of age | Experience level: 2-5 safaris
Simply amazing!! Vincent our tour guide truly made our experience extraordinary!
I 100% recommend booking your safari with Kitawa African Safaris! It was everything and more we could have wanted!! Vincent our tour guide was excellent and so knowledgeable he really made the experience unforgettable! To top it off we saw the BIG 5!!
ES
20-35 years of age | Experience level: first safari
More than we expected
We are very happy with Kitawa, as it has not only met our expectations but has exceeded them. We were in Africa for our honeymoon and in every accommodation we went to we found details or surprises. In addition, our guide Godfrey was the best. He showed us and explained everything and was also super friendly. We have a wonderful memory of our experience.
US
35-50 years of age | Experience level: first safari
Awesome and super easy to communicate
Love our trip! We booked 14 days trip with Hamis who is super nice and responsive. Our communication is super easy and smooth. Our trip also included a two-days trip in zanzibar which is a perfect place to rest before heading home. Kindu, our Safari guide, is really experienced and good at finding good spots for pictures/animals. We see all big five and wildebeest crossing the river. It is a great experience! Highly Recommend See Endless Adventure!
CN
35-50 years of age | Experience level: first safari
Thoughtful and Professional – The Best Choice for Solo Travelers!
This trip, I traveled alone, so my agent thoughtfully arranged for me to join different family travel groups. Every part of the itinerary was well-organized. She was not only responsible but also incredibly attentive, knowing I was traveling solo, so she took extra care of me. During the trip, an unexpected issue came up, and although it had nothing to do with her, she went out of her way to help me resolve it, and we finally managed to get it sorted out. I’m truly grateful to her—she was amazing! If I come back to Africa, I’ll definitely choose her again. Plus, after comparing several agencies, her prices were by far the best value. Highly recommended!
BR
65+ years of age | Experience level: first safari
Excellence of service
My son and I did a 15-day self drive through the Garden Route (from Port Elizabeth to Cape Town), using the services of Safari 365 and I can't help but congratulate the professionals involved for the fantastic experience we had. From the initial contact with Ms. Eliane in Brazil, to the completion of the tour, I have nothing but praise to say. Ms. Eliane proved to be a dedicated professional, attentive, caring and always willing to clarify doubts (and there were many), review itineraries, adapt hotels (great choices), create suggestions, in short, everything necessary to guarantee a quality service suited to our needs. profile. I also cannot fail to thank and praise our concierge, Mr Frederik Lesch, who was always ready to help us in any situation. Therefore, I congratulate the company Safari 365 for the excellent work and for having such special people as those mentioned on its staff. Thank you Eliane, planning and carrying out our adventure through South Africa with you was rewarding and made our trip safer and more fulfilling.
US
50-65 years of age | Experience level: first safari
Very responsive
We are planning a trip and of all the tour operators, Cape Town Tours has been the most responsive and has been working tirelessly with us on the details. William is always a text away, and has been very helpful in tailoring the trip to our needs. We are looking forward!