DE
20-35 years of age | Experience level: first safari
Unprofessional tour operator
I would not recommend booking a safari through Kenamoti Tours.
We booked a 3-day Masai Mara safari through safaribooking.com (3-Day Masai Mara 4x4 Land Cruiser Safari). An important criterion for us was to have a real 4x4 safari vehicle (as opposed to minibuses). Therefore, we booked a safari that included the 4x4 vehicle.
Communication with the tour organization was mainly through a man named Amos. He was flexible with the tour dates, which was nice since our itinerary changed slightly.
However, when we got to his office to discuss final details and make payment, he wanted the money in cash, which we were not prepared for. During our trip we learned that it is common in Kenya to pay even larger amounts in cash. We were able to arrange with Amos to pay only a deposit in cash and pay the rest when we were picked up, which seemed more convenient.
On the day of the pickup, we were picked up around 9am by two people (the booked tour originally stated 7am) who drove us to the bus. It turned out that our safari vehicle was one of the minibuses and not the promised 4x4 vehicle. After some discussion with the staff, our only options were to cancel the tour (and probably not get our deposit back) or settle for what we got and pay the full amount. We decided to go ahead with the tour since we didn't have time to find another tour. When we arrived at the camp, it turned out to be a different camp than the tour description stated. Also, the tour description said that there was a maximum of 6 people per vehicle (we were 8), which was quite uncomfortable at times. According to the tour description, there was supposed to be another morning game drive on the third day. The driver informed us that the plans had been changed and instead of the game drive we would only have the option of visiting the Masai village (for $10). We were able to negotiate with the driver and he organized an alternative "plant medicine walk" with one of the Masai for free. In the end, it was a nice tour with good game drives, but the fact that we were tricked into a tour that was significantly cheaper than what we paid was very disappointing. Therefore, we give this tour provider a poor rating and would not recommend anyone to book with this provider. Amos is not able to properly plan the bookings he receives, which ends in chaos and disappointment.
FR
50-65 years of age | Experience level: 2-5 safaris
A great adventure
Well organized, professional, relevant advice and suggestions in the organization.
Everything went very well with no nasty surprises.
The team is very professional and well organized.
I recommend.
(automatic translation from French)
IT
50-65 years of age | Experience level: 2-5 safaris
life experience
excellent experience with a team of professional and friendly guides and kilifighters. 8 days between friends for a forever lasting life experience
ES
20-35 years of age | Experience level: 2-5 safaris
Aron is very professional
The tour went perfectly. He was always very attentive to my needs, flexible and, without a doubt, very kind. I totally recommend it.
FR
Selous and Mikumi Safari
We decided to go for Selous and Mikumi parks in order to avoid crowed ones in the North: it definitely worth it!
Hassan, our guide for the five day trip, knew the park by heart and did not hesitate to take alternative roads so we wouldn’t meet any other cars and could have a chance to see rare animals (we were the only one who got to see a leopard)
The only negative point is the long driving hours if you decide to do all the commutes by car like we did.
Overall we will strongly recommend Benson’s Happy Moments Tour
20-35 years of age | Experience level: first safari
What an experience !
We had the most amazing time on our 3 day safari ! Salum our tour guide was incredible and went above and beyond to ensure we had the best experience possible! We would 100% recommend Shammah Wonders Safari, from booking to accommodation, boat safari, game drive and bush walk, every thing was perfect and couldn't of asked for any better. Thank you for bringing my time in Tanzania to the most perfect end !
50-65 years of age | Experience level: first safari
Excellent company very pleased with service
Did Nairobi National Park with Kenya Bush Expeditions.Very pleased with the tour and the service they provided.From the start the communication planning the trip,then the trip itself was first class.
Special mention to our guide Joseph who made our trip,made us feel like friends more than clients.
Would definitely use this company again
IT
20-35 years of age | Experience level: first safari
Review about Masai Mara National Reserve by Cristina
It’s were we saw the all the big 5 ! Amazing!
IT
20-35 years of age | Experience level: first safari
Review about Lake Nakuru National Park by Cristina
The flamingos in the lake
IT
20-35 years of age | Experience level: first safari
Review about Amboseli National Park by Cristina
The scenery is magical and you can see the Kilimangiaro mountain