US
35-50 years of age | Experience level: first safari
Extremely knowledgeable and friendly. Above and beyond service.
This was a very exciting trip! Service was beyond what we expected. The knowledge of our tour guide/driver was vast covering not only the animals we saw in the Ngorongoro Crater but the local indigenous people "The Masi" and the plant life. He made sure our trip was most comfortable and enjoyable.
20-35 years of age | Experience level: first safari
Great drivers which i would definately recommend
We had a fantastic time with Mumwe. The pick up from thr airport was great and our main driver for the two week trip plus the overseer John were fantastic. Both were extremely friendly and efficient. They both went out of their way to ensure that we did and saw exactly what we wanted to and I cannot emphasise how friendly, helpful, knowledgable and professional they both were. Irene was very helpful in the lead up whilst I was organising the trip and kept checking in to ensure that the trip was running smoothly. I would recommemd the company and our drivers to anyone wanting to travel around Uganda.
QA
20-35 years of age | Experience level: first safari
It is from the worst customer service ever
Hi All
I was in Kenya with my family and we wanted to do the safari trip in masai mara so we were searching for any tour company doing that then we contacted blue mountain.
From my heart I regret it so much because of many things.
1- We were 4 ( My parents, my brother and me) they told us we will have 2 tents each has 2 beds to stay then we reached there we realized that they were lying and they gave us just one tent of 4 beds then I called them that it was not our agreement so they said we don't have 2 tents as they told us and that is what available but they will give us 2 tents for the second night then for the second night nothing changed as I was expecting and we again stayed in the same tent of 4 beds.
2- We agreed with them that they will give us 3 boxes of water during our safari as one box for each day, In the first day the driver gave us one box and he told me that is all the water for you in the 3 days and I told him but we agreed for 3 boxes not 1 then I called again the office so they said we will give you another box as I was begging from them and it is not my right and I didn't call them they wouldn't give us the second box and they gave us after 3 times calling and after spoiling our vacation just 2 and half boxes not 3 as we agreed.
3- In the third day the driver told us we will not enter the park and we will go after the breakfast direct to Nairobi then I asked him how because we are supposed to enter the park 3 times in 3 days and he told me no then I called again the office ( may be it was the tenth or eleventh time to call them just in 48 hrs) and they told me no you will enter the park then again the driver he told me that we will enter but there is no time as less than 30 minutes in the park and it is nothing of course for the game drive then we didn't of course.
All of that made me so pissed off.
So I went to their office on the next day of the safari and I was talking to them more than 2 hrs and they didn't give me anything even they didn't say sorry for that and the manager of the company told me go away from here you are such a liar !!!!
Imagine they are calling their customers as liars because we were asking for our rights.
I told him I will write about it he told me go away from here and write what you want we don't care ( ZERO CUSTOMER CARE) as they took already their money so they don't care anymore.
I will keep posting that times and times
I don't recommend it to anyone to deal with them
NL
20-35 years of age | Experience level: 2-5 safaris
Very good, well organised and prepared tour.
I booked the kilimanjaro day hike tour (to Mandara hut). Very good and well organised tour. Everything was taken care of by Amos or our guide. I'd highly recommed migration venture africa ltd. to anyone who is trying to make the same trip.
ES
35-50 years of age | Experience level: first safari
Awesome Tanzania safari!
We did not booked Kili Slope Tours directly, they were the partner in Tanzania of our Kenya agent who organized our entire trip. However our stay in Tanzania was awesome thanks to Kili Slope, our driver Sia was very professional, the boss, David, was very helpful and available at all times. The lodges in all places were so nice, the lodge at Serengeti was "a magical place" and the lodge at Lake Manyara was a very nice surprise to us. The safaris were great and beyond our expectations!!! Everything was so easy with Kili Slope, we just relaxed and enjoyed!! Thanks for this wonderful experience
35-50 years of age | Experience level: first safari
An experience of a lifetime!
We recently returned from our first ever safari trip. From day one the contact with Philimon was prompt and thorough. Any questions were responded to rapidly and without delay. He made us feel reassured and that was a key point for us. The food was excellent, the staff friendly and helpful. The service was excellent. We were very impressed with the safari and there was never a dull moment. The whole experience proved to be very eventful. Philimon is an extremely helpful and knowledgeable guide and nothing is too much trouble for him. The accommodation is what was expected but the food did however exceed our expectations, was wonderful and hearty. We were very impressed with the service we received and would recommend them to any and everyone.... why would you go anywhere else? These are local people who know this land like the back of their hands and they are happy to share their knowledge and experiences with you. Best experience of my life and we look back fondly on our trip.
ES
35-50 years of age | Experience level: first safari
GREAT KENYA AND TANZANIA ADVENTURE!!!1
Right Choices organized our safari in Kenya and Tanzania, and everything was AWESOME. They cleared all our doubts before the trip, were very flexible with some of our requests and did some recommendations for us. Our drivers in Kenya and Tanzania were so professional and took care of us at every moment.
The safaris were much more beyond our expectations!! RightChoice Tours made everything so easy. With them you just have to relax and enjoy!!!
IN
35-50 years of age | Experience level: first safari
Untamed Tanzania: Serengeti and Ngorongoro
I wanted to have a vacation at my dream destination Serengeti. Reached out through a contact to JUSTTRAVELS India. Mr. Chatterjee was very helpful in creating a customized itinerary for us for just 6 days as per requirement around Serengeti and Ngorongoro. All the details of stay were mentioned appropriately. Further he also suggested flight information to help us plan the travel. There was every detail mentioned on the plan and the communication was continuous till we were back. My trip was fantastic. The hotels, accommodations and schedule was planned very nicely. The safari tour was awesome. Our guide helped us to see the Big 5 and more wildlife. We also experienced a Swahili hairdo as I wished and our guide arranged for it. This was one of the best vacations I have ever had with my parents. All of us are very happy with the service and support. We definitely recommend this to others and for wildlife viewing will explore this platform again. JUSTTRAVELS India Asante as in Thank You in Swahili.
US
50-65 years of age | Experience level: first safari
Let Yellow Zebra craft a magical safari experience for you, they won't let you down!
Wonderful company, highly recommended. Angela Hannah put together an awe-inspiring safari adventure in Tanzania for us. We also had the time and opportunity to visit a couple of local villages, which added depth to the overall experience. Everything went without a hitch, accommodations were excellent, staff at the lodges/camps was attentive and kind. Yellow Zebra is top of the line!
20-35 years of age | Experience level: over 5 safaris
RAK Safaris offers a fantastic wild experience in Eastern Africa, it's the best Safari firm I know.
RAK Safaris will offer you more than your expectation. Customer service is
fantastic. It offers the best destination for African Tourism.