US
50-65 years of age | Experience level: first safari
Easy, non-stressful, super helpful, amazing!!!!
Anya was wonderful! I had started off working with 3 different people and Anya far exceeded anything they could offer us. She is so patient and attentive to every detail. We must have changed the itinerary 8 times before settling on the final one. Without Anya we would not have had this once in a lifetime experience. She thought of everything! Her optional tour suggestions were wonderful. We were really able to do so much and have so many amazing experiences. All of us received a handmade bag with our itinerary and information about all the places we were visiting etc. What a nice keepsake! She always had time to answer any and all of my questions no matter how small. Her knowledge and experience was invaluable! We had an absolutely amazing trip!
Thank you thank you thank you!
US
50-65 years of age | Experience level: first safari
Amazing fantastic would go with Jack anywhere love them
Bonfire/ Jack far exceeded my expectations. He took care of our group like we were family. We were comfortable at our lodging of choice. Food was good. Tour was fantastic because Jack is very knowledgeable and yet personable.
US
50-65 years of age | Experience level: 2-5 safaris
The guides were amazing. Very knowledgeable and friendly.
There was communication prior to the trip but with a seven hour time difference we sometimes had to wait one or two days to receive answers. However, our questions were always answered.
The guides were amazing. They were very friendly and extremely knowledgeable. Very punctual. They were excellent drivers. Thanks to their persistence we were able to see the big five.
The camp sites were wonderful. The staff bent over backwards to accommodate us at all sites. Food was great, but you have to be flexible as it is not what you are use to. There was always plenty of food and water.
The roads were awful, full of potholes and very dusty. So soap to wash out cloths in the evenings was a necessity. Some camping TP and small baggies were also needed at times.
Need to have lots of $1 bills for tipping.
Buying souvenirs was a hassle as you have to haggle the prices on everything.
If we were to go on another safari we would highly consider using the same company.
20-35 years of age | Experience level: first safari
Amazing safari!
My safari was sorted out for me through this company, I did not have to do anything myself. The staff were great and provided tents and sleeping bags with a comfortable mattress - allowing us to visit beautiful campsites. It was made very easy for me by the staff and I had no worries before or on the safari so I could fully enjoy the experience.
Amazing staff who were very attentive and full of knowledge. I learned a lot about the animals on the safari and was able to see a wide range: elephants, giraffes, lions, buffalos, gazelles, hippos, rhinos, zebras and different types of birds. We were taken to the most breathtaking places by the staff in the comfort of a safari truck.
The food on the safari was incredible and prepared very quickly. In the day time we were provided with a packed lunch box full of multiple items. On the second day we were provided with a large brunch - we certainly did not go hungry! At dinner each night there was plenty of food to fill us up after a long day of travelling. We had a starter, main and desert. The staff were adaptable for me as I am a vegetarian they provided separate dishes which were meat free and very delicious. As we had so much food we did not have to bring any of our own which was extremely convenient.
I would most definitely use this company again and Daniel Shamba was extremely helpful in making sure the safari runs smoothly and he was great at answering any questions we had. I recommend this company to anyone who wants an epic African Adventure - I most certainly enjoyed mine!
US
35-50 years of age | Experience level: first safari
Amazing Experience
The entire experience exceeded my expectations. From the very first inquiry I sent Chris, every question I had was answered quickly and thoroughly. Via email, Chris customized our 8 day tour to my exact specifications. We skipped things I wasn't interested in seeing and added things I didn't want to miss. Chris suggested accommodations but was willing to change them when I found a place I liked better.
The service was exceptional. Our driver, Edward, met with us the night before at our hotel to review the itinerary and answer any questions we had. He picked us up at 7 the next morning at our hotel in Entebbe and took care of us for the next 8 days. Edward was very knowledgeable regarding all our questions about Uganda, the plants, the animals, and the people. He was very patient with my photo-holic husband's constant requests to stop to get the perfect picture. He was also fantastic at finding and pointing out wildlife our untrained eyes would have missed. We were fortunate and thankful to have him as our guide.
We visited Murchison Falls for two days, Queen Elizabeth for two days, Bwindi for two days, and Lake Mburo for the last day before returning to Entebbe after a morning game on day 8. Murchison Falls was our favorite park. In hindsight, we would have spent an extra day there. Be sure to take a boat ride to the bottom of the falls and hike to the top. Gorilla trekking in Bwindi was amazing and not to be missed. That part of the country is beyond beautiful, and we loved staying at Broadbill Forest Camp. I would have liked more time there as well. Lake Mburo was also fantastic.
There were absolutely no negatives to mention. It was the trip of a lifetime. I highly recommend Chris and his team to take care of all your needs and wants.
20-35 years of age | Experience level: 2-5 safaris
Exciting trip to Maasai Mara and Lake Nakuru
I have used other companies before but Hyrax stood out for me. The team was prompt in replying messages and helping us choose the most suitable package. The safari was short but interesting. With the help of John the driver, we managed to see the big five, flamingoes and Savanna vegetation. We took lots of photos in and outside the parks. The prices were friendly and resonable. The Hyrax team went out of their way to ensure we enjoyed the trip. The accommodation at Mara and Nakuru were perfect! I also learnt some Swahili words like "Jambo". I will be back for more trips.
ES
20-35 years of age | Experience level: first safari
Stanley Rua was a perfect guide
This was our first safari. The reservation process was easy and the response to our emails was fast. We got picked up at our hotel in nairobi and we got dropped off at another hotel when the safari was over. We had a great experience with Rua and Moses (guide and cook). We visited Amboseli, Nakuru and Masai Mara (Kenya) during 7 days and we were very confortable and happy with them. Rua is a great driver and guide and Moses made really good meals. My husband and I enjoyed both the safari and their company. We saw so many amazing things and Rua was always trying his best to take us to the best spots. We had a great time. Thank you
CN
20-35 years of age | Experience level: first safari
great experience
we've got three perfect guide, Manyanmar with super good eyesight finding animals, Dismass making a lot of fun and help us enjoy the trip most, and Azizzzz super handsome.
Love traveling with these guides. Also perfect selection about hotels.
CN
20-35 years of age | Experience level: first safari
It was a great safari trip for me
I would say this is a very excellent trip for me during the 8 days in Tanzania. The safari guide is excellent, we have lots of fun during the trip. Lots of my friends want to get more information about this trip when I share my photos in the WeChat, I would no doubt like to recommend this to my friends if they want to visit Tanzania for safari tour. Hopefully I could come to here in near future again.
CA
35-50 years of age | Experience level: first safari
Fabulous trip planning.
We were pleased with everything about our trip to Zimbabwe organized by Liz and team. Very responsive trip planning to our interests and budget and we liked everywhere we went. Highly recommended!