CA
65+ years of age | Experience level: over 5 safaris
Excellent pre-purchase service, post-purchase service could improve
We contacted a few tour operators prior to booking with Ntanda. We found them easy to deal with, responsive and helpful in tailoring a safari itinerary that met our expectations and budget. They were willing to hold a video-conference with us to discuss options, which we really appreciated. The itinerary itself went off without any hitches. On that basis alone we would have awarded them a top rating. However after we had completed the transaction their service was less attentive. For example, Covid testing requirements to enter Zambia were dropped on March 23rd, however Ntanda only notified us about this on April 5th, by which time one of us had already taken an expensive and unnecessary test. Also, on April 9th we contacted them about the possibility of changing the time of an internal flight, and received an automated response but no follow-up. So in summary I would recommend Ntanda at a 4-star level.
AT
20-35 years of age | Experience level: 2-5 safaris
Extremly friendly, welcoming, helpful and caring guide with eyes like an eagle, asante Boniface!
Always quick response, friendly and caring, service as agreed before, very reliable and for me it seemed like a good price and absolutely worth it!
TW
35-50 years of age | Experience level: first safari
9 Day tour in Kenya
Our safari was planned by Jong. He was excellent in communication! We loved all parks apart from Samburu which we did not see much animals and very hot. We would recommend to stay at Fairmont Camp and Naivasha Sopa lodge. Our guide was perfect, became friends after safari. We would recommend to anyone who wish to visit Kenya!
20-35 years of age | Experience level: over 5 safaris
Armaye is very well informed of the natural environment & the animal species.
My husband and I wanted to experience Ethiopia and that is exactly what Armaye gave us. He was very responsive in the planning stages and answered all of our questions. He shared a lot of information with us during our trip to Bale National Park and we felt immersed in everything we did.
On day 1 we did the mammal walk with what seemed to be an enchanted forest and Day 2 was walking in the mountain looking for the Ethiopian wolf and going up to Tulu Dimtu 4377ft. We also enjoyed the local food.
CN
35-50 years of age | Experience level: first safari
Will come back soon!
It was so good! We loved our driver guide Samuel. He is so care of people, and professional. He makes the safari a unique experience. We spend 8 days in Safari and he took good care of us, gave us all information of animals and the country1
CN
20-35 years of age | Experience level: first safari
Honeymoon safari
It was simply the best safari and we spend our honeymoon in kenya! Evrrtything was well organized. We loved the special dance arrangement for us during the first dinner in Kenya. We appreciate for your speical decoration in our room. It was so good experience! Recommend them and go with them!
HK
35-50 years of age | Experience level: first safari
Love our safari
We loved your safari. It was perfectly arranged by Sino Africa Safari! We recommend them for sure because:
1. Competitive quotation
2. Luxury camp options
3. Professional planner
4. Handsome driver
5. Good condition vehicles
Recommend them!
65+ years of age | Experience level: first safari
Tour operator was amazing!!!
I would like to thank Kenyezi Safari (Chris, Michael, Chip) for the most amazing vacation experience I have ever had. I think I can speak for the other 8 ladies in my group, that the professionalism, detail and care we received made this trip such a success.
From start to finish, they were experts in planning airfare, touring the Cape Peninsula, especially the Penguin Sanctuary, while staying at the Spier Hotel and Winery in Stellenbosch, to Krueger National Park and staying at the Dulini River Lodge within the park. Having lunch on their deck and having elephants walk by is a sight I won’t soon forget. With our extremely educated rangers and trackers we entered the animal kingdom like no other. No words can describe the up close and personal experiences we had with the animals in their world.
We are all hoping to convince our husbands to come back for a golfing/safari combo trip in the near future. Take care and thanks you for an experience of a life time.
Pam Staub (Draggoo Girls)
Oxford, MI. USA
20-35 years of age | Experience level: 2-5 safaris
FANTASTIC FIVE STAR TOUR COMPANY!
THIS WAS FANTASTIC!!! I could not recommend this tour company any more highly. Every aspect of the trip was exceeded and we were surprised everyday with a new adventure. The mountain and the route were fantastic, but what really made this such a worthwhile investment were the guides. Everyone encouraged us, the entire time. The food was fantastic, the accommodations were superb and the equipment was top notch. I also really appreciated the organization of the tour company, which made us feel like we were in great hands. Book local and book with Kilisa!
DE
20-35 years of age | Experience level: first safari
Great Experience, very well organized - totally recommended
We booked a 5-day safari with African Big Cats. We started in Arusha. The first lodge was great. The food was super tasty and the service staff was always eager and helpful. Emmanuel came the night before the safari to explain the itinerary and answer all our questions. The next morning we were picked up at the agreed time. We had a fantastic day in Tarangire Park. We were able to see many elephants and even a leopard. The next day we went to Ngorogoro. There are also many animals and beautiful viewpoints. The camp in the Serengeti was another highlight. Our driver Lordi was always ready to answer all questions and fulfill every wish. More than expected. We were completely satisfied with the organization prior, during and after the trip. The accommodations are very clean and well maintained. The food could not have been better. During the day we were served with super tasty lunch boxes and water/drinks.