JP
20-35 years of age | Experience level: 2-5 safaris
Great service and Value for Money!
Despite having limited reviews, I decided to go for Ngekewa Tours since it was very attractively priced and I was impressed by their quick response and helpful attitude on emails. While we were on the trip, the quality was exactly as promised - from our guide to hotels to food! I would highly recommend them if you're planning to visit Tanzania and / or Zanzibar.
35-50 years of age | Experience level: 2-5 safaris
Amazing, Excellent and Unforgettable Experience
We had an amazing trip to the Serengeti and Ngorongoro. We must have seen a million Wildebeest on our trip. We were lucky to be there when the large herds were crossing the Mara river and we saw groups of many thousands dramatically crossing the river. Our guide knew exactly where the herds would be knew all crossing points of the river. Aside from that we saw a lot of wonderful animals like lions,buffalo,hippos,hyenas and the amazing leopard sleeping in the tree.
We choose their mid range option. The accommodation and food was excellent. We thought the trip was a great value. The price was considerably lower than other operators selling similar trips. Highly recommended and kudos to our guide (Anton).
35-50 years of age | Experience level: over 5 safaris
It was a pleasure dealing with bush Xplorers, would definitely use them again in the future.
Itinerary by Bushxplorers was perfect for my family
Bush weekend spent at lion sands was planned perfectly.
Wonderful experience!
SA
35-50 years of age | Experience level: first safari
Friendly,helpful,fun,amazing,best tour operator ever.
This is the best safari experience I've ever had, the tour operator is very friendly and was very helpful. He provided us with whatever we needed from water to special animal sighting requests. It is amazing value for the money highly recommended it.
IL
65+ years of age | Experience level: 2-5 safaris
Very professional,flexible A guide with a big heartand a very honest company
We booked Kenya and Tanzania for nine days .After the journey to MASAI MARA WE decided not to go to Tanzania.THE OPERATOR Mr Dennis gave us back the ballance between the two trips without argument.We spotted all big five .I will surely travel with BABOON AGAIN
BEST TOUR OPERATOR IN AFRICA (AND POSSIBLY THE WORLD)
If I could give Kerry at Pembury Tours ten stars, I would. I don't know if I will ever be able to fully express how grateful I am to Kerry and her team and just how much we appreciate everything they've done for us. Kerry has become more than a tour agent- I think she'll be a lifelong friend!
My husband and I had been planning our South African and Zambian safari for our honeymoon and we were originally supposed to travel June 2020. Our itinerary was Cape Town, South African Bush Safari (Umkumbe Safari Lodge), Chimp Eden (Nut Grove Manor) and Victoria Falls (Waterfront Lodge). Due to COVID, we had to postpone our trip and pushed it back to June 2022. Throughout the entire planning process, Kerry was not only extremely responsive and helpful, but she was truly on our side and had our best interests at heart. She took the time to answer all of my questions (even all of the long and rambling and repetitive ones that I would think of in the middle of the night and shoot her an email) and reassured me that our trip would still be just as great regardless of having to reschedule. She scoured every possible option in terms of what was available within our price points, what made the most sense logistically, what would give us the best experience, and made the entire planning process smooth, easy and feel like it was a collaboration between our vision and her planning. I pride myself on my traveling and itinerary making skills, but Kerry truly goes above and beyond and her attention to detail and thoroughness is on a completely different level. Especially with all of the new and ever-changing restrictions due to Covid, she laid out everything so nicely for us so that our travel was seamless. Even when we had a false-positive scare while we were in South Africa, Kerry was immediately on the phone figuring things out so we truly did not have to worry at all and just got to relax and enjoy ourselves.
One of the biggest hurdles we experienced throughout this entire process was because of United Airlines (the worst). We had initially rescheduled our trip from June 2020 to June 2021. When we arrived at the airport to check in to our flights because we weren't able to online due to having to show a negative PCR test, United apparently had outdated travel requirements for South Africa and would not let us board. We exhausted all of our options at the airport to try to get them to let us go since we KNEW Kerry had provided us with the CORRECT information. However, we left the airport frustrated and angry and in tears, feeling like our entire trip and years of planning had just gone down the drain. When I arrived home, I contacted Kerry immediately and she worked tirelessly the next few days with her director who then got the South African tourism departments involved and got everything rebooked for us to go a few weeks later. I have traveled extensively my entire life and never had I felt so defeated. But Kerry would not give up and I absolutely credit her for getting us through this. It is now three weeks after we've returned from our trip and Kerry is STILL working on getting us a refund from a flight that had to be rebooked because of this. She won't let these awful airlines get away with cheating their paying customers anymore than they are already able to. Her ability to respond quickly, efficiently, and cost-effectively to issues that come up unexpectedly is unmatched.
In addition, all of the accommodations, tours, and excursions Kerry planned were also absolutely stunning. This was a trip of a lifetime that my husband and I will NEVER forget. We truly could not have imagined a more gorgeous first trip to Africa and we will absolutely be back and be using Pembury Tours for all of our African travel needs in the future.
I know I'm forgetting so much and will never be able to thank Kerry enough for everything she's done for us, but I hope this review helps encourage more travelers to use Pembury Tours and ask for the incredible Kerry! We love you! <3
20-35 years of age | Experience level: first safari
Best, pocket friendly, good communication and they ensured I was satisfied.
Went on safari to maasai mara with my family for three days. We had the best tour guide driver Richard who never dissapoints. He made sure we saw all animals, always on time and made sure we're ok. We saw Mara river where hippos and crocodiles live. Will use them again.
20-35 years of age | Experience level: first safari
It was spectacular
The trip was excellent and the company was golden. The price was fair and communication was on point every part of our trip was on par.
65+ years of age | Experience level: first safari
Antoinette was a competent,experienced, and well informed tour operator
Antoinette was extremely prompt with responses to questions and most anxious to provide options for all of our requests for tours. She communicated using telephone, email, text and What’s App, whatever was required to assure we had answers as promptly as possible. When we had to make last minute changes to tours because of flight delays, she was immediately on top of it, allowing us to see everything we originally scheduled, despite loss of a full day in Cape Town.
The guide service provided was exceptional. We had private tours for all events, allowing flexibility in timing and stops when we wanted. The Cape of Good Hope tour, the penguin colonies and Table Top Mountain gondola ride were amazing because of the knowledge of our guide.
Our Botswana Safari and Victoria Falls Elephant camps were of excellent quality with diversity between Okavango Delta and Moremi camps that allowed extraordinary wildlife sightings. The elephant encounter at Victoria Falls and our helicopter and guided tour of the falls allowed us to really see its full magnitude.
There are so many wonderful things to say about Antoinette and Discover Africa.
CN
35-50 years of age | Experience level: over 5 safaris
Safari heaven
Wonderful country with wonderful people! Masai Mara, Amboseli, Nakuru are the best!