ES
35-50 years of age | Experience level: first safari
This was a good experience.
This was just what they proposed. The communication was easy and fast. The driver (Edward) was attentive and we could see many animals!
US
35-50 years of age | Experience level: first safari
Mara 2018
We booked from the US. David was easy to communicate with, and very responsive. The whole process was seamless. The driver assigned was very knowledgeable of the wildlife. We will definitely schedule future tours with Skywide tours. Already recommended to family and friends
20-35 years of age | Experience level: first safari
terrible customer service
We booked our holiday through a travel agent who then booked us through sense of Africa. we were due to fly to the safari by cessna aircraft from Nairobi airport which we paid a lot of money for to save us (as they told us) 6 hours driving. we landed and where told by the guide that we had a five hour journey - they had no idea why we had landed were we were and asked why we didn't fly into the landing strip beside the lodge. When we asked we were never given an explanation. We then arrived in Zanzibar to our supposedly luxury hotel for 8 nights (this was our honeymoon which we paid thousands which we had saved for) the hotel was not luxury and was no better than a 4 star in Spain. it was said to be all inclusive but it wasn't. when we complained it took two days for a representative to contact us. they said they would sort matter but it was not until two days before we were due to leave that a rep turned up and asked if we wanted to move hotel!!!!!!!!! we were then told that the matter would be investigates (by Frank) and we would be told what had happened before we left. that date cam and went. we then e-mailed sense of Africa and were told to be patient they were still investigating (that was two weeks ago) we have chased and emailed Pamela Osik and we have yet to receive a response. never trust this company or pay for anything through them. the experience has left us feeling duped and seriously out of pocket for what we received.
35-50 years of age | Experience level: first safari
Professional, outstanding and friendly
I had a fantastic time in Tanzania. Furahia Tanzania had everything sorted out before we arrive. Communication from the first moment was very fluent and we had the possibility to adjust the trip to our own needs.
Everything happened according to what we agreed in advance and there were no surprises or last minute changes.
Our guide Tony (or how we were calling him; "Professor" Tony) really made things amazing. It was key to be with someone friendly, patience and able to answer any question we had about the animals and Tanzania in general. Experience would have been very different if the person driving us through Serengeti was not like him. Also was nice to be with someone that knows very well the National Park and able to take us to different places to see all kind of animals.
Private tours worth every penny. You can stop/go whenever you like and do not need to be compromising what you want to see with other people you do not know.
The camps were we stayed in Serengeti were above our expectations in terms of comfort, quality and style. Food was very tasty as well. It completely worth to pay extra and stay in better accommodations. After spending 10 hours in a Van there is nothing better than arriving to a camp that has good food, hot water and fantastic accommodations. Is very good value for money paying the extra for luxury accommodations.
10 out of 10 in terms of recommending doing the Safari with Furahia Tanzania, you will not regret it!
US
65+ years of age | Experience level: 2-5 safaris
Safari to Amboseli and Maasai Mara
We had a wonderful experience. The drivers/guides were very knowledgeable (well trained/educated) and capable. The vehicles were very up-to-date, reliable and well-appointed (they need to be on the rough gravel roads and rutted terrain). The drivers made the long drives as comfortable as possible.
Hannah was extremely responsive to all e-mail inquiries and credit card (or bank draft) transactions. Our whole trip was thoroughly planned and executed with punctuality, courtesy and competence.
My wife and I took 2 grand-children (aged 10 and 13) along with a group from Tembea Academy in Kajiado (totalling about 12 people, ranging in age from 10 to 70-plus). We were all delighted with every aspect of this experience.
US
20-35 years of age | Experience level: over 5 safaris
Amazing experience with Rak Safaris
Very Organized service and communication, I had multiple locations to visit and was able to check all of them out as scheduled without delays or any changes. Driver was also respectful and courteous. I would highly recommend their service
AT
20-35 years of age | Experience level: first safari
BEST EXPERIENCE EVER!
We did a 7 day Safari visiting Tarangire NP, Manyara NP, Ngorongoro & Serengeti NP. Everything was fully arranged from day 1. The pick up from the airport was on time and our Driver picked us up at the hotel right in time the day after. Then our adventure started.. Beside the enormous beauty of this country and the fully filled nationalparks we were so blessed to do the trip with our guide NOVA. We really had a lot of questions about Flora & fauna, landscape, culture, food, etc. and he could answer us everything. His knowledge is really good and you can really feel that he loves his country and has a very good knowledge about. Every day was an adventure. Together we spotted all the interesting animals and the BIG FIVE. We did a cultural visit to the Massai and even a cultural tour to Mto Wa Mbu. For me it felt like the people were extra friendly to us because of the friendliness of Nova. We laughed, we sang and we really had a good time with our friend :) THANK YOU AGAIN 4 EVERYTHING NOVA!
The lodges were incredible accomodate and fully equipped. We liked most the Sangaiwe Lodge and the Tortilis Camp. Food and accomodation was very good in every lodge. Also lunch packages were good.
Everything was wonderful and incredible. This was the best holiday ever!
I just have one tip for you: don't hesitate if Maturaf did'nt answer asap to your mails. The communication is very low sometimes. But you can rely that everything is fully organized and that you will have the best time of your life. Do not forget africa is different than Europe. So everything is POLE POLE and HAKUNA MATATA! :) :) :)
US
20-35 years of age | Experience level: first safari
A very exciting adventure, dreams fulfilled!!!!
Just hit different Safari websites and that of Mukisa was the most impressive. Reaching on ground in Uganda this june, what Mikisa safaris did what is far better than what i had seen on their website. My friend Monica was happy; she said she knew i couldnt disappoint her, i always make the right choices.
With exquisite lodges and a fabulous services, Mukisa safaris ensured that we enjoy our holiday without regret. We adventured in Kidepo valley National park, Bwindi impenetrable forest for Gorilla tracking, Kalangala Islands and Queen Elizabeth NP.
If im to measure my satisfaction about Mukisa safaris from a grade of 1 to 10, i would say 11.
I urge all Ugandans abroad to use Mukisa safaris when they go home to tour. I recommend everyone in the world who wants to tour to Uganda to use Mukisa Safaris. You will not be disappointed!
AE
under20 years of age | Experience level: first safari
Amazing
We had an wonderful experience in Africa with this safari tour. Everything was arranged very nicely. Just one thing: if you plan on going for the hot air balloon safari ensure to do it early on in the trip as it is subject to weather.
Lillian was very helpful and made our trip to Africa very enjoyable.
US
35-50 years of age | Experience level: first safari
Excellent visit to Tanzania
We cannot express enough how happy we were with our experience with Regional Tours. We had a 9 day tour that involved Serengeti/Lake Manyara and the Ngorongoro Crater, plus Stone Town and Zanzibar. Maturaf picked the perfect accommodations for our family. All of our accommodations - Tloma Lodge, Kati Kati, Mizingani Seafront and Breezes - were exceptional. The staff at all of these hotels were welcoming and friendly and the food was great.
Our safari guide, Nova, was absolutely perfect. He was knowledgeable, kind, patient, resourceful, an excellent driver, flexible, and exceptionally good at spotting animals. He found us all of the animals we wanted to see and seemed to always be able to put us in the best position for capturing them on camera without intruding on the animals. We already miss him!
Our driver for Zanzibar was Omar and he was also wonderful. He provided excellent recommendations for us, was always on time, has a pleasant and engaging personality and showed true hospitality to us while we were in Zanzibar.
My biggest recommendation for Regional Tours is that - in addition to meeting all of our high expectations for the safari and tour - they exceeded our expectations when my daughter lost her teddy bear while we were on the trip and didn’t know where we had left him. We contacted Maturaf and he located it, had it shipped to Zanzibar, and got it to Omar to deliver it back to us in time for our flight out. This to me says it all about the experience you can expect with Regional Tours. They were professional, attentive to detail and delivered a high quality experience for us. We would absolutely book with them again.