DE
35-50 years of age | Experience level: first safari
Don't recommend
Hi , I just finished my trip with Native Afrika voyages on sep 2nd week and unfortunately it was not great . Even though our driver cum tour guide was very knowledgeable and friendly, the office team messed up our itinerary. We had two day game drive in masaimara, which they cut short into 1 day without our knowledge.
My husband and I, submitted our initial inquiry to Native Afrika voyages(NAV) via safaribookings. After our enquiry , we were communicated via email by the NAV team . After multiple round of email conversation, we received the final itinerary as pdf and we paid around 25% to book the trip with the confirmed itinerary. On the day of travel, we were picked up from our hotel ( 30 minutes late) and the NAV travel consultant tried to brief the itinerary while we were enroute to National park. Unfortunately we didn't check our itinerary against the day to day briefing by consultant. Little did we know that they changed our 2 day game drive in masai mara to one day . Please note that one day entrance fees to masai mara national park is 200 dollars per person . We were two and they didn't even inform us via email about this change in itinerary for which we had already paid. Who changes the already confirmed and upfront paid itinerary on the day of trip ? When I asked about the 2 day masai mara visit , I was asked to pay extra 400 dollars for entrance fees. I tried to address my concern, but somehow they didn't want to talk to WOMAN , instead he wanted to talk to my husband to get his opinion. Whatever excuses they are going to provide as a response, please think before making a decision. If you have already paid, please validate the itinerary once again before paying the remaining amount. I didn't get my 400 dollars back. I don't want this to happen to anyone else. Hence a lengthy post.
I was told on the last day of the trip that they will look into this issue and get back with a solution . I didn't receive any response so far.
CN
20-35 years of age | Experience level: first safari
hakuna matata
Nice safari Nice guide Jimmy.Jimmy toke great responsibility for us he helped us find great wild animals
IT
20-35 years of age | Experience level: 2-5 safaris
Tsavo East Safari
Salim best guide ever
He discover some lion on a rock 500 mt from our jeep and many many more animal hide in the bush that we didn't notice
Salim will be 6
Voi hotel not the best possible but wonderfull location in front of a Lake so a lot of animal go there to drink
Food ok room could be better but there where clan
Manteinence coul be better
Harry from the office always ready to answer to all the question
Pick up and drop off perfect timing
50-65 years of age | Experience level: 2-5 safaris
happy with the whole experience, except for handover at the end which was very poor
We were happy with the pick-up arrangements, although our contact was late arriving at the airport and the vehicle was good (there were a few minor problems but given that we were travelling on bumpy, gravel roads this is fair enough). The accommodation ranged from good to excellent and the country itself is really spectacular.
However, the handback at the end was dreadful. I had a lot to do in Windhoek, including looking after a young child. The handback time was delayed which necessitated me hanging around my hotel and, when someone eventually turned up there was no apology for the inconvenience I has been caused. The representative then tried to charge me an exorbitant sum for not returning with a full tank (fortunately I had photographed the fuel gauge at the start of the trip which showed it had been handed over half-full). As the full gauge showed 60km less than we had started she then tried again to charge me an exorbitant amount to make up the balance (I went to a petrol station and filled up with for 25% of the price she wanted). Given the very large amount of money I had spent with the company and the generally positive experience we'd had, this was a very poor way to end the trip . We will return to Namibia but not with Secret Namibia
IN
20-35 years of age | Experience level: 2-5 safaris
Our 5 days in Kenya // Excellent tour but can be improved
Our experience with Baboon Budget Safari was great, but it surely can be improved. We have booked 5 days tour with them. The owner Dennis and his team were very nice to us. Their response time was also quick and helped us with every doubt. On the last day too, Dennis arranged a vehicle for us to cover some other locations in Nairobi at an extra cost.
The driver was on time to pick us up at the airport. Our only bad experience was that the driver was not able to understand our English. He knew little English, and communicating with him was a problem. This continued for all five days. He even missed our lunch location but then Dennis arranged our lunch at a different location. But still, we lost time in the same.
But the driver was a very good-hearted person. He went the extra mile and even did offroading so that we could see all the animals. The effort was visible in him. He even asked other drivers about the spot of animals and then drove us there. He was with us at all times, and lastly drove us to the airport on time.
In short, I can recommend the Babbon safari to any traveler.
Babbon Safari- You guys can help improve the driver's English and provide him with internet access. He did not have Internet, hence he can't use Google Maps either.
20-35 years of age | Experience level: 2-5 safaris
Elia was very knowledgeable, he spotted animals that nobody could see and extremely enthusiastic.
Really smooth booking process and excellent communication throughout, even during the safari. We were extremely well looked after. The accommodations within our package were fantastic. I would highly recommend them if you want an amazing safari trip. Our game driver ensured we had the best experience at all times and made it a truly once in a lifetime experience.
US
Expert Local Knowledge
Cannot recommend highly enough. Experienced, friendly, acutely understanding of the environment and both patient and understanding towards client interests and requests.
Outstanding service, exceptional attention to detail.
DZ
20-35 years of age | Experience level: first safari
We had the best trip in Africa.
We booked a safari tour for six days for two with Tegu Tours and safaris, they picked us from the hotel in nairobi, our guide was Moses and he was very informative and showed us all the animals and good landscapes. request for Moses to be your driver, you'll enjoy it alot
The accommodations were good so the food, I would recommande to go for 4 as minimum so you could see all the big five,
Without forgetting to mention that payment was quite easy and affordable.
Best trip we had in Africa so far,
Merci.
50-65 years of age | Experience level: 2-5 safaris
A thrilling safari experience in Nairobi National Park
I recently had the pleasure of embarking on a safari in Nairobi National Park, and it was truly an unforgettable experience. Our guide, Rufus, was knowledgeable and passionate, making sure we had a fantastic experience while respecting the animals space. Overall, the safari exceeded my expectations!
35-50 years of age | Experience level: 2-5 safaris
Professional Tour Operator
It is company to rely on. Professional tour guide, Good service, considerate flexiblility on package as per your budget. It was lovely trip and experience