DE
35-50 years of age | Experience level: over 5 safaris
Incredible tour, better than we could have possibly imagined
From the very first contact with Matoke it was clear that as well as being a very well run locally based company with great communication, they also had excellent knowledge, experience and contacts. Organising the 13day Ugandan trip was done quickly fitting in all the itinerary requirements we had and they were always available for questions making excellent suggestions and adjustments as required. They definitely work for the customer and only want the best for your trip compared to some companies that can be inflexible on changes. On arrival we met Anatoli our driver/guide/friend for the trip and we cant recommend him highly enough with his expertise and knowledge about everything Ugandan helping make the trip even more special. The itinerary went exactly as planned visiting Murchison Falls, Kibale, QENP and Bwindi. Even after we left some belongings in Entebbe, Matoke were excellent in helping get them back to us going above and beyond. Thanks to Matoke we left Uganda having had the experience and honeymoon we could have only dreamed of and we will be returning to travel with them again as soon as we can and in the meantime have recommended them to friends and family. Uganda should be at the top of everyone's travel list especially when going with Matoke Tours.
CL
20-35 years of age | Experience level: 2-5 safaris
Very well organized everything!
We had 1 day of safari with Colours Africa Tours and Safaris, and all the organization was very good. They picks us on time, the safari car was excellent and the food include in the safari was very good. I recommend you to go with this tour. The Ngorongoro park, for me is not the best safari to see animals. Next time I will prefer to go to Serengeti or Masai Mara, because on those park you see more animals. But the landscape of Ngorongoro was beautiful, because it is a crater and is very fun how you enter to the park with the safari car and you start to go down the crater.
35-50 years of age | Experience level: 2-5 safaris
Once in a lifetime experience
In a nutshell, this was quality service at a budget. I will be back, with my entire family. I sure recommend this company to other tourists.
AE
20-35 years of age | Experience level: over 5 safaris
Trustworthy and professional company ... with a human touch!
We are thrilled to write this review for Pembury Tours, and in particular, Anya who was our tour consultant. After reading so many positive and 5-star reviews about Pembury Tours on SafariBookings.com, we decided to get in touch to help organize our safari to Sabi Sands. Anya was kind and cooperative enough to answer our questions and provide an offering that met our specific needs. During our conversation, we expressed our desire to visit South Luangwa, Zambia and she helped us with a perfect itinerary that we decided to go ahead and book instead of Sabi Sands as originally planned.
Both of us being hobbyist photographers, we had requested for a private tour and cited particular requirements - right from what we'd like to do and see, our budget and the desired length of stay, to finer details like dietary requirements, what kind of tents we'd prefer, etc. Leaving no stone unturned, Anya put together an amazing and extremely well organized itinerary. The camp recommended by her, Flatdogs Camp, is a wonderful property in the valley. The guiding quality was top-notch, the food was delicious (even for vegetarians like us), and above all the staff, including the owners, were so welcoming and friendly. We had fairly high expectations from a sightings point of view, and thankfully we got to see and photograph everything we wanted including Leopards - the marquee species in South Luangwa, and the endangered African Wild Dogs, not to mention innumerable other animals and birds.
As a part of the entire booking process, it was a seamless and stress-free experience. Anya was very understanding, accommodative and was quick to respond to a million emails we would have sent to her. She is extremely hardworking and caring at the same time. It is a skill to be able to manage demanding guests and be patient at the same time. Anya certainly excels in this regard. Travelling during Covid-19 times can be very stressful, and the rapidly changing travel rules make it even worse. We were originally scheduled to travel in June'21 but the delta variant caused our flights to be banned just days before our travel date. In these uncertain and anxious moments, Anya stood strong by us and catered to our questions with a human touch! She is so trustworthy and reliable and stayed in contact constantly as we tried to reschedule our safari.
We eventually travelled in Nov'21 and thanks to the meticulous efforts from Anya, we had a fabulous time. Smaller things like airport pick-up and drop services, arranging for Covid-19 tests, etc. were kindly organized by her, ensuring that we could relax and enjoy our safari. As fate would have it, the panic around the Omicron variant meant that our flight back home was suspended literally 3 hours prior to the departure, leaving us stranded at the airport. Despite being her weekend and on top of that being fairly late in the evening, Anya went out of the way to arrange a vehicle to take us to a hotel to spend the night, and also kindly assisted in finding alternate flights back home. In these desperate times, having somebody trustworthy and reliable makes a huge difference mentally, and we are lucky to have had Anya around to help and guide us. It's difficult to imagine booking a trip on our own, especially in these challenging uncertain times. In the absence of the expertise and professionalism exhibited by Anya, it could have been a far worse and stressful experience for us. Thankfully, she lifted a lot of burden off our shoulders and ascertained that we enjoy our trip and leave the worries to her. A big thanks to you, Anya!
Pembury Tours is a name you can trust and rely on. We highly recommend them - they know what they're doing and are the best in business.
20-35 years of age | Experience level: first safari
Perfect tour operator
We booked our Safari to Tanzania to visit Arusha National park and Serenheti. We were luck to book with this tour company becouse they have good transportation, and we slept in a very good accommodation, food was very nice.
50-65 years of age | Experience level: over 5 safaris
Safari Number 8 with them and Saunterland SMASHED IT USUAL!
We came across Saunterland on the internet in March 2021 when we arrived in Nairobi. Reliable, affordable, friendly and expert guides, fully tailored itineraries... We just finished our major holiday this year - our 8th trip with them so far.
10 days taking in Samburu, Meru, Ol Pajeta, Nakuru and the Masai Mara. Utterly FABULOUS! Exceptional lodges, crazy sightings: lions feasting, leopards, cheetahs, even a serval cat hunting; tustling elephants, jousting white rhinos, necking giraffes, impala bucks clashing, a showdown between a hunting jackel and a defensive topi (the topi won, of course); browsing black rhinos, crocs chilling themselves in a waterfall, banded mongooses just chilling, hippos frisking in the rain; kudu, eland, gazelles (Grant's and Thompson), generuks, dik diks, zebras (Common and Grevy), waterbuck, steinbuck; dinners with bush babies gorging on safari ants and bats swooping in for moths and bugs; dung beetles, geckos, hyraxes... over 130 species of birds.
A photographer's paradise, an incredible privilege. Kenya's National Parks are truly a Wonder of the World!
35-50 years of age | Experience level: over 5 safaris
Cooperative tour operator
We booked our trip to Mkomazi, National park with this tour company we are happy that, everything was good, staff was cooperative, tour guide was nice we saw many animals. We recommend this tour company to other travelers.
LU
20-35 years of age | Experience level: first safari
Wonderful experience with Lelaa!
Absolutely amazing! We went on a 5 nights (6 days) safari trip with Lelaa Tours, so with the owner Eric and the amazing driver and guide Francisco! From the beginning, Eric made sure we got everything we wanted out of this trip, and they delivered! The safari was an incredible experience, and we can only recommend Eric, Cisco and Lelaa! We met strangers and they are family now. If you think about booking with them, don't think twice and just go ahead, because you will not regret this! They put their soul into this company and it's worth it. Thank you guys so much for this trip!
Tammy and Sean
NG
35-50 years of age | Experience level: first safari
Deligent, full of responsiblity, Honesty
We planned for whole family.
I couldn't join, I just make let my wife and children join the tour.
The manager was good, deligent, honesty.
My family enjoyed the tour with full satisfaction.
I really recommend 'Apodiformes Adventures'.
He modified our tour specifics what we want. The price was also resonable.
Thank you again.
35-50 years of age | Experience level: 2-5 safaris
Well prepared tour company
As solo traveler, I booked with this tour company to visit Mikumi National park. We had safe journey enjoyed with a lot of good moments. Many thanks to Moses who derived me to Mikumi park and back to airport. Any one want to book with this tour company should do it with confidence. It is good tour company.