CO
50-65 years of age | Experience level: first safari
It was a great experience, and Steven our guide was really nice.
Everything was really good and all of our expectations were passed. It was a great and unique experience for the family.
NO
65+ years of age | Experience level: over 5 safaris
Professional fraudster & scam artist. Don't engage Drive Tanzania/Yoeni Japheth Mkiramweni.
We hired a Toyota Land Cruiser from the sham company Drive Tanzania Ltd for 15 days (June-July 2018), paid in advance. The company address in Arusha is a parking lot! - the office is a cell phone. Despite calling it's self one of the "biggest & best" -we found out as we our trip progressed that everything is just fraud and lies. Yoeni doesn't own a single commercial safari vehicle. The 4x4 supplied was a private vehicle in unroadworthy condition, not commercial, and as such illegal without valid insurance. The brakes and steering were faulty, also no brake fluid & the engine devoid of oil, we had to fill both, not serviced for ages.
In the Ngorongoro Crater the steering main joint broke as we parked. We were lucky it went then as at speed we would have either gone off the road, or the vehicle turned over. We were lucky we weren't killed. We were rescued by the Crater rangers who drove us out of the crater to our lodge. Three weeks later I'm told the vehicle is still in the crater, pending repairs to both steering and radiator before it can be driven out, also daily fines. We had to hire an alternative vehicle for the last 5 days, Yoeni true to form was impossible to contact.
No lodgings had been ordered in advance for the driver, Yoeni told him that we hadn't paid him yet for the safari and therefore we would be paying for all his overnighting and food, also all the vehicles safari fees and expenses which according to the contract Drive Tanzania were responsible for. The driver was shocked when we showed him the contract - a clear breach of contract.
Eventually brought in by the police, in the presence of witnesses at the Arusha Tourist police station Yoeni promised to refund all the money he owed us by a stated date, through "Malaika Tours", also to pay his driver. More lies, the date has come and gone, he still hasn't refunded us anything and the poor driver also hasn't been paid.
Yoeni is now the subject of a police investigation for this case and complaints from other customers, also investigation on suspecion of mis-appropriating WMA fees and Tanzanian VAT. He also offered to pay in the park fees for us in advance, his quote for 14 days was $4.000 which he didn't seem to be able to document. Needless to say the amount we ended up paying by Visa Card at the park gates was just $1.570 !!
An incredible story - yes, and 100% true.
IN
20-35 years of age | Experience level: first safari
It was a great experience. We spotted almost all the major animals.
The team did a great job. Everything was perfect. Highly recommend Moafrika for safari tours.
FR
20-35 years of age | Experience level: first safari
Great experience, really serious !
The 3 drivers were at time to the hotel to kigali (4:30 am).
the cars were so confortable (and fun) for the 12 hours on the road.
we were 19 persons with 3 cars.
This experience to Akagera park was very great, we saw lots of animals but no lions and elephants.
Franck had planned everything !
Very communicative and professional
DE
35-50 years of age | Experience level: 2-5 safaris
Everything was well organized
Everything was well organized.
The first offer I had already after one day. All other questions were answered very quickly and competently.
The journey itself was a dream, unfortunately very short.
In Uganda everything went very well. From the transfer at the airport to the end of the journey.
The selected lodges were very good.
Richard, the owner is a great birding expert and always saw all the animals immediately.
He has always responded individually to my wishes.
I highly recommend Shoebill Safaris.
Thank you for the great journey.
I'll be back!!!
US
50-65 years of age | Experience level: first safari
An Epic Safari Vacation Thanks to Pembury Tours!
From the very first email to get a quote to the last day of our trip, Tammy of Pembury Tours was amazing. Our group of six had never been to South Africa before and Tammy patiently answered our many questions quickly and thoroughly. We spent seven months planning and she hand held us all the way through. We traveled to Capetown, Private Game Preserves in Sabi Sands and Timbavti, Zambia, Zimbabwe, Botswana, then finally Johannesburg over 3 weeks. Tammy arranged the excellent guides, transportation, hotels, and activities, and even recommended restaurants. As we all know when you travel, not everything goes as planned but when it doesn't go as planned, Tammy immediately took action and all was resolved. I have already recommended Tammy and Pembury to a friend who is planning a trip at the end of the year. Thank you Tammy and Pembury Tours!
KR
20-35 years of age | Experience level: first safari
Beyond Safari
It's been a decade to cross off the bucket list. Africa is the most place I wanted to go so bad. With tens of research, followed by the instinct I finally chose the company, Soul of Tanzania.
Indeed, we just relieved as soon as we met our guide, Heaven at the airport. As we felt like it would be a great journey, it went so fantastic during our safari.
The lunch time, as I viewed through the reviews, we served warm and nice meals like a picnic. It was much more ROMANTIC with 'real nature' than I thought. People around us wondered about our company, even one of them came to us and asked in person.
During the safari, Heaven tried to show us 'Big 5' and it really worked. Thanks to Heaven's efforts, we could have some great chances to see wildebeests' migration, cheeta's eating on the tree and zebra's bath and drinking. When I was in the middle of the wildebeests on the field, it's like we are in the heaven on earth.
As Heaven wrote on the back widow, we flew really high. Thank all other staffs as well for prompt replies and the support with heart to be our trip great.
Especially, thanks to Heaven, we enjoyed our trip with Heaven who loves and is passionate and thankful about his job. We were not only exploring the nature, but also learned and touched a lot from his attitude. Also, we were a great team!
Above all, the most important thing to be a great trip is not just where to go, but who is going with you. Anyone who is interested in. Just take this. You'll be on the right track.
US
50-65 years of age | Experience level: over 5 safaris
can’t in one sentence
Service: my tour guide, Karim, was terrific.. he absolutely became my friend.. and took terrific care of me to be sure everything was perfect as far as he was concerned! Above and beyond!
Home to Africa: disappointed in the stupid and ridiculous flight they booked me on to come home.. I had basically NOTHING to do in Entebbe for 30 plus hours /. I should have been on a one day earlier flight
And to tell me, the travel department thought I needed a day to rest.. that should have been my call especially since there is NOTHING to do in Entebbe.. the owner said he would check on why that happened.. still awaiting that response , even though that is 30 hours totally wasted and lost
It’s things like that that aren’t properly executed to leave a bad feeling
BA
20-35 years of age | Experience level: first safari
Amazing experience
I had an amazing time with the company. They were much more than I could ask for. Tour in Tarangire was one of the best moments of my life and Paul the guide knew many stuff about each animal and was really fun to spend time with him. In case I decide to do safari in Africa again, I will definitely go with this company again.
NO
20-35 years of age | Experience level: over 5 safaris
Gorilla and Golden Monkey tracking in Rwanda.
I had a wonderful time traveling with Terrain Safaris in Rwanda. The guide was very helpful and helped me meet with locals that had the same interests as me. Very professionally organized and I am definitely going to be using them on later occasions.