Timely response and accommodating
Had a great time. Very flexible and accommodating. Jonathan was a great guide. His experience showed.
20-35 years of age | Experience level: 2-5 safaris
Excellent. I would advise.
Good value for money, great service and good communication from the tour consultants.
35-50 years of age | Experience level: first safari
Terrific!
We had three tours with Webster - the Zambezi river cruise, the rhino walk on the Zambian side, and the private tour in Chobe National Park in Botswana. The communication with Webster before the trip was effortless, and he helped us choose the various trips. Webster and the people who worked with him were punctual and polite. They were also all well-informed about the area and the wildlife. I even had some good chats with Webster about life in Zimbabwe, the politics, and such. Webster even went out of the way to take us to eateries in Victoria Falls. In all, our stay in Victoria Falls was made great by Webster and his team.
A person who knows the place very well.
We had a blast at our trip. We were lucky to have a tour operator who knows the place very well. We saw over 10 lions, Leopard( twice on two different days), a Cheetah, group of Hyenas,….. ,
We were also lucky to find the best tour company. The price was so cheap than other companies and the accommodation was great…
This was an unforgettable life experience for us ( parents) and for our kids!!!
20-35 years of age | Experience level: 2-5 safaris
Detail-oriented
Smart Voyage planned our 3 night holiday in mid September. My brother had suggested the beautiful Kicheche camp. He had been here a few years back and loved the experience. The camp nestles in the shadows of Mt Kenya. I must comment on the staff, very delightful and welcoming. The highlight of our trip was definitely the incredible game drive at Ol Pejeta conservancy. We got to see elephants, zebras, lions and of course the amazing Rhinos. The camp has only 6 tents translating to quality over quantity ! Our individual camps were spacious and very comfortable. The rooms are well equipped and very clean. We were really impressed by how much the camp gives back to the community ! Our experience was beautiful and enjoyed every minute of it. Must commend Smart Voyage for doing a great job in ensuring we had the best planned trip.
ES
20-35 years of age | Experience level: first safari
Inspirational
It was impressive, the service and everything. They pick us at Tambo Airport and we went all the way to Sabie River Lodge where the personnel welcomes you with a great smile and always trying to make yourself comfortable. The foods are incredible and abundant, all included. We saw 4 of the big five because de Rhinos are so difficult to find nowadays. And at last but not least is Anthony, our driver and tour guide. He always have a smile, always helpful and he was always trying to chase the big five. He gave us interesting tips about the animals in Kruger National Park. The tour and the experience is worth it.
DE
35-50 years of age | Experience level: first safari
Not professionel
We have booked 2 safaris, the first was planned with 4 nights and the 2nd with 5 nights (so it was in the mail and was also paid). The first safari went well, we have also seen many animals, the guide really tried hard. On the 2nd safari we were told after the 4th day that tomorrow is the last day. Astonished we said that according to the mail the safari lasts 5 nights and 6 days. Suddenly nobody wanted to know anything about that. After a phone call and SMS to George, he then admitted that there is probably a misunderstanding, he actually meant only 4 nights even if there are 5 nights! Astonished and annoyed, we tried to make it clear to him that we expect 5 nights at this price according to the mail. George does not want to know anything about it and there was also no compensation. The end of the safari was accordingly bad, as we desperately tried to get another accommodation at a reasonable price! Thus, we have now paid an extra night and also the full price - which was for 5 nights. From our point of view, this is pure rip-off. Who books here, must clarify beforehand how many days and nights are included in the booking to avoid nasty surprises. We do not recommend this tour operator
50-65 years of age | Experience level: first safari
Unbeatable service and incredibly accommodating
The safari was a once in a life time chance and it did not disappoint at all. From the first evening game drive Masai Mara, to seeing a black rhinos!! It was absolutely incredible experience and I will recommend Sunny Creek Safari's to anyone who would like to go. Our tour guide Francis was hands down one of the best tour guides I've had the pleasure of meeting. He was very knowledgeable about all the animals in the park and knew how to get us to have the best view of the wildlife without disturbing them.
Sunny Creek was in constant contact with me from the first questions about how to start a booking until the day of the Safari. They sent a car to pick us from our apartment and upon our return paid for a car to take us back. There was no stress about how are we going to get from here to there, Sunny Creek took care of all of that.
The value cannot be under estimated!! Sunny Creek took care of everything from lodging during our stay and meals!!
I think it would be really, really hard to find a better value than a Safari with Sunny Creek!
35-50 years of age | Experience level: first safari
Awesome services
My 6 days safari last week was GREAT! Our tour guide Mr.Francis has a vast knowledge of the terrain,the animals, and answered all our questions which was mind blowing.I would choose Sunnycreek Safari any day, any time for their topnotch services, reliability, and their dedicated and patient tour guide Mr.Francis.The Sunnycreek constant follow up with our trip was great.
65+ years of age | Experience level: 2-5 safaris
WONDERFUL experience - cannot think of a single thing that could have been better!
Wonderful experience - cannot think of a single thing that could have been better!
It was ALL great. Lizbeth at Easy Travel was our first contact - She gave us great information that helped us decide what options we wanted. She was available and helpful every step of the way and sent us lots of written information that prepared us well for our safari (what to pack, how to dress, weather to expect, what options for accommodations, etc... I am gluten-free and the food was all great and included gluten free alternatives. Edward was our safari guide and he made every day on the road, in the national parks, and at our overnight stops comfortable and fun and very enjoyable. He was flexible and always ready to answer our many questions. Of course we learned so much about all the animals we saw, as Edward is an expert. But we also learned a lot about what is is like to live, work, and raise a family in Tanzania - and that really rounded out our Tanzanian experience. By the way, we are age 63 and 69 if age is a factor for you. We felt safe and comfortable and in good hands all the way. THANK YOU, Easy Travel - I honestly cannot think of a single thing that could have been better!