NO
20-35 years of age | Experience level: 2-5 safaris
Excellent
We went on a two week trip organized by Tanzania Explorer, one week on Kilimanjaro and one week safari in different parks. The trip was amazing and the staff in both Norway and Tanzania was friendly, enthusiastic and really profesional. We felt taken care of from the moment we got in contact with the company and all the way until we got home from the trip. It is also very comforting to know that the company visits/ tries every rout, hotel, park etc before recomending them for their customers. If you are considering going to Tanzania we would definitly recomend using Tanzania Explorer!
MX
35-50 years of age | Experience level: first safari
Excelent experience, excelent organization and human relations!
I had a great experience with Kenen travel. Just came back from the Masai Mara, Naf was our driver and everyhting went smoothly.
Jane, our contact person was very responsive, she provided us with different options and made everything to falititate the organization of the tour. They are very punctual, reliable and responsable. Naf, our tour guide is an excellent driver, he is knowledgable and always ready tio answer our questions, kind and very accomodating to our plans and needs.
US
Even better than expected!
We were very impressed with every aspect of our safari. Edith did a wonderful job of presenting various itineraries for us to choose from, and was very accommodating in the booking process. The safari itself was absolutely amazing! We saw thousands of animals of every species you can think of (and then some), and the safari vehicle was very comfortable and perfect for the type of driving required in the bush. The accommodations were all first rate; the rooms, the food, and the lodges themselves were amazing. Five star service without being pretentious.
But the best part of our safari was our guide and driver, Steve. Steve is a former game warden who is extremely knowledgeable about the wildlife, their behaviors, and identification. His love of the wildlife really shows through, and he is very personable. After our 8 day safari, we became very good friends.
I will definitely use Kenya Safari Arcade when we return to Kenya. I cannot say enough good things about our safari, and highly recommend all involved.
50-65 years of age | Experience level: first safari
We had a fantastic safari, Lucy tailor made an experience to suit our requests.
I arranged my trip independently from the UK, travelling with my daughter and felt very nervous not using a big firm. Lucy from Serene is a very organised business woman and quickly put me at ease, She answered all my questions and tailor made our safari to suit our budget, schedule and requests. All correspondence was answered promptly and Lucy was able to recommend a hotel in Nairobi to start our trip. We were collected by Lucy and our driver Dansom from the hotel to start the adventure. The safari bus was clean and well maintained with a plentiful supply of bottled water and we had it to ourselves so plenty of room for all our stuff. The massi mara was magical, we saw 4 of the big five including my particular favourite Elephants and so much more. April was a great time to visit seeing young animals and very green because of rain just before we travelled. Our trip was all inclusive (except for drinks) so no worries and the food provided was excellent. Dansom was knowledgeable about the wildlife and able to answer our questions. We travelled in the low season and Lucy was able to negotiate some luxury accommodation at a reduced price for our mara camp. We then travelled to Lake Nivasha to see fish eagles and explore the volcanic landscape at Hell's gate national park. It was a magical 4 days. We were returned back to our hotel in Nairobi to continue the rest of our holiday. It is worth mentioning that our bus did fail to start one evening ( not surprising given the terrain), Dansom was able to quickly arrange alternative transport and Guides for our evening safari and a mechanic to ensure our safari bus was up and running for our next trip. I was very impressed with the way the problem was handled with no noticeable disturbance to our schedule.
20-35 years of age | Experience level: 2-5 safaris
Service beyond expectations and done with a smile
This was my second time to travel with Adventure Expeditions Uganda and indeed they delivered with excellence once again. From our first decision to go on the trip to its successful conclusion, Adventure Expeditions offered seamless service. Must say a huge Thank you to Angel and the entire company for organizing for such a fantastic trip. The tour went very well and all had a fabulous time. I also loved the fact the company is eager to hear from its customers and thus i have completed the feedback form in detail. Angel was amazing, we drove from Kampala to Entebbe together in the vehicle and we where with her throughout the trip, she was really great - she had excellent customer service as she kept checking on us and finding out if we needed anything to make our trip comfortable. She had knowledge of every area we went through, I thoroughly enjoyed seeing all the animals in the Zoo and she gave us information about the difference between caged animals and those in the wild, which was very eye opening and informative. I am already planning for my next trip and will definitely travel book with Adventure Expeditions Ugandan again.
NL
35-50 years of age | Experience level: 2-5 safaris
I look back on a very adventurous, eyeopening and relaxed trip with Grassrootz, above my expectation
The service, communications was fine for me, the overall trip was above my expectations en and I loved the safari tour. We have really seen the beauty of Uganda in a very easy and relaxed way.
BR
20-35 years of age | Experience level: first safari
Great trip!
Everything was as expected: the friendly staff, accommodation, food and the transfer!
US
35-50 years of age | Experience level: first safari
Loved every safari minute
From the start when we were picked up at the Fairview Hotel in Nairobi to the finish when we were returned back to our hotel, Masai Mara was an exceptionally great adventure and experience. The service level was fantastic, the scenery with golden savanna was even better, the food at the tented camp was great and all draped with personal and focused service.
Hot air balloon safari was the highlight which culminated by having sumptuous bush breakfast in the middle of endless golden grassland with full view of beautiful horizon.
We took the option to stay at the Ilkeliani Camp, a tented alternative to the lodges that was well worth the money. The safari too was value for our money as we will probably only do this once. Our guides, hosts and waiters were all informative, appealing and lots of fun. There was always something going on especially with game viewing safari tours.
All in all, I have placed this trip to Masai Mara right up there in our top 5 vacation destinations and experiences... thanks to African Sermon Safaris
50-65 years of age | Experience level: first safari
the most amazing experience we have ever had.
The safari's arranged through African Ubunta were amazing. Everything went to plan. changes were needed to be made due to flooding. These were done without any problems, and were arranged very quickly. this holiday totally exceeded our expectations. i would highly recommend African Ubuntu Safaris to everyone. Thank you for a totally amazing experience. We will never forget it and plan to return and do it all again.
FR
35-50 years of age | Experience level: 2-5 safaris
Fantastic from beginning to end
Makasa were fantastic, we had the most amazing holiday! We were given all the information, guidance and help we needed from day one. Selma was so reassuring and helpful. Everything that was chosen and booked for us was perfect, all the accommodation was brilliant and the safari and the drivers we had (big shout out and thanks Ali and Fredrick!) were brilliant at their job - so knowledgeable, helpful and very safe drivers too ;-) They had eagle eyes to spot everything and were full of information about the flora, fauna and country. It's been a holiday of a lifetime and it was made by Makasa - we can't thank them enough!