20-35 years of age | Experience level: first safari
Well coordinated and efficient
the service was timely and accurate. The services received top notch and the organization and planning well organized.
CA
50-65 years of age | Experience level: over 5 safaris
A very reliable tour operator with a great price!
A travel manager for specialized tours in Canada. I have headed many tours to different countries but this tour operator deserves a 5 plus!
3 countries in 12 days - Zimbabwe, Zambia and Botswana .
Touch the Moon is one of the finest operators I have dealt with.
- Good hotels, good vehicles Had a representative from their office for the entire trip:)
Personalized service from their director Isabella Mukashuri and all the staff was perfect!
Constant touch with TTM at any time made the tour so comfortable and stress free:)
Their suggestion of hotels, Safari Lodges, and arrangements for sightseeing was wonderful - They made sure that it was not just a sightseeing tour but a true experience of their culture too.
Although the agency is a small operation,their service was par excellence and would definitely recommend TTM!
IN
50-65 years of age | Experience level: first safari
The experience was so good,attending to all minute details every day with a great smile every moment
Touch the moon offered us the kind of service which was beyond our expectation.The personal care to each individual was always there.The safaris were perfect.Accommodations were arranged in the best hotels with exotic cuisines.They deserve all credit in providing a truly wonderful African experience
IE
50-65 years of age | Experience level: first safari
Great first experience of a safari.
Initial contact & general communications - strong, lots of emails and phone calls to ensure our trip was well organised.
Trip was well structured. Guide gave excellent service finding animals. explaining about different animals, tracking, local culture. He worked very hard, maximising the time on game drive. Lots of fun with him!
Camp location was wonderful - overlooking river where we saw Hippo, Elephant, Giraffe, lots of birdlife.
Comfort was basic but this was fully explained to us in advance. Food was good.
I would recommend this company and team strongly
50-65 years of age | Experience level: over 5 safaris
Very professional and friendly - our whole trip went very smoothly
emails were answered promptly and vouchers arrived speedily, all expectations met.
50-65 years of age | Experience level: first safari
You"ll come home with the biggest smile and long life memories that you will not stop talking about!
Karumuna Safaris showed my partner and I a life time experience that will be in our memories and hearts for ever. Can’t fault our 13 day safari tour as we saw the Big 5!! Elephants galore, giraffes, zebra's, rhinoceros, hippopotamus, primates Gorilla’s & Chimpanzee and all the extra wild life that Uganda houses. The breath taking country side and the amazing sights, with all the National Parks as well as the local community. We did extra as we wanted all the highlights and wonders of Uganda from seeing the Shoe Bill Stork to White Water Rafting on the Nile in Jinja and so much more. Wow Wow Wow!!!
Karumuna Safaris top priority is you the client, they are not happy unless you are happy and they make sure you are happy!! Which was easy for them as all the staff from Karumuna Safaris, Richard the principal, Jonah, Onan and Mosses, are very friendly and helpful with any queries just like the rest of Ugandans. They make sure you see and do what you have requested and their driver/guide (Mosses) has an amazing insight and has friends at every stop which made our Safari even more enjoyable. This Safari was more than we could ever imagined.
A Big Thank You to Karumuna Safaris and we look forward to our next visit :-)
20-35 years of age | Experience level: first safari
Excellent local company to do your East Africa Safari
Richard put together a great 9 day trip around Uganda which has the most stunning scenery and wildlife. Steven our driver & guide made sure we were safe and well looked after. We wanted to choose a local company to ensure all our money paid was going to Uganda, rather than a large foreign company & travel agent commission. We weren’t disappointed and can highly recommend Gatatu Safaris.
IN
20-35 years of age | Experience level: first safari
Wonderful Mount Kilimanjaro & Mount Meru Trekking
May 13th I had planned & booked a family trip to Tanzania from Migration Venture Africa Ltd, and guess what? got the best deal on Mount Meru trekking and Kilimanjaro trekking or climbing for 3 Days & 2 Nights. Tanzania has the best tourist places in Tanzania such as Serengeti wildebeest migration, Lake Manyara national park, Serengeti National park, and Selous game reserve.
NL
50-65 years of age | Experience level: first safari
Excellent customer service and focused on my personal wish list!
I traveled with Orongai Africa Safari for 2 weeks in June/July 2018. They helped arrange everything on my wish list which included tours and diving in Zanzibar followed by safari on mainland, Tanzania. Martha is fast and thorough in her responses and always worked for my interests versus a set agenda/plan. Her warm personality sets the tone for the company and makes you feel like you are a friend and not just a customer. The logistics of the trip were all organized and at an excellent pace. The vehicles were reliable and perfect for the terrain and a special shout out to drivers Azizi (Zanzibar) and Noel (Mainland) who were friendly, professional and highly knowledgable! I learned so much about local culture and the animals. Accommodations were excellent throughout the entire trip. I could rave on about the trip and everything I was able to do and see! It was a trip of a lifetime and I thank Orongai Africa Safari for arranging all of it. It was everything I wanted and even more. They even surprised me with cake, champagne and beautiful flowers on my birthday! It is the thoughtful approach and personal touches that set Orongai Africa Safari above the rest! I highly recommend you contact Martha and her team at Orongai if you want to experience Africa your way! :)
50-65 years of age | Experience level: first safari
Worst driver and operators I have experienced
I, along with 5 friends had booked what we hoped to be an unforgettable safari experience. Unfortunately it was unforgettable for all the wrong reasons. The first day we were given a pop top van instead of a 4WD, with not enough room for more than 2 people to stand and our trip to our first lodge was terrifying with our driver who hardly spoke to us passing at great speed on blind corners nearly hitting oncoming vehicles. There was no communication from him about any of the wildlife in the parks. Our accommodation on several occasions was changed (downgraded) with us only finding out on the day. On the last day before going to the border with Tanzania to continue our safari that had been organised through Solaris we had to travel 9 hours instead of the 3 we were told as the vehicle could not go through the National Park - no 4WD.
In Tanzania the company who had been contracted by Solaris, Cross to Africa, had not been paid for our park entrance fees so our guide was constantly trying to get them to pay up. Our organiser, Judy, ended up paying for the park fees and after much persistence received a repayment a month after the end of the safari.
Our accommodation was also downgraded on several occasions in Tanzania by Solaris. It is a pity this experience has caused us to feel we cannot recommend going to Kenya.