DE
35-50 years of age | Experience level: 2-5 safaris
A wonderful time in Uganda and Rwanda with Katona
We were with Katona for a 2 weeks trip across Uganda and Rwanda (for gorilla watching). We took part of their suggestions and added in some other things we'd like to do. Ceaser, our guide and driver, drove safely, took very good care of us and listened and tried his best to answer our questions about the countries and our various small requests (e.g., getting medicines, going to places that was not really in the schedule or negotiate with local vendors). He also gave us very clear picture of what's going on in the countries, how the societies work, the local food, and the cultures. Our trip would be different without him! Jacque the owner, she called from time to time to make sure the trip was smooth and that we were happy with the arrangements - we had encountered some problem with a third party activity organizer and Jacque and Ceaser helped to solve the problem professionally and speedy. The selection of hotels and restaurants are top notch in Uganda and Rwanda. This is a company you could trust to bring you an unforgettable holiday in the area!
CH
20-35 years of age | Experience level: first safari
Amazing trip!!!! A must!!!!
Uzuri Uganda safaris took great care of us, our driver Joachim did his best throughout to please our needs!! We really were taken great care of! Such friendly people with amazing wildlife!!! Best trip of my life so far!!
50-65 years of age | Experience level: over 5 safaris
Dreadful experience in Victoria Falls and dreadful customer service
In honesty, I would not touch this company with a barge pole. All they had to do was book three nights for us in Victoria Falls and they could not do that. We booked 6 months in advance, paid in advance, had the booking confirmed in advance and when I checked just before we left, the booking was confirmed... once we had left and were away from phones and home internet, we were contacted to say they apparently could not find a record of payment. In order to keep the booking for a bank holiday weekend, we had to pay again. After three months of trying to get our money back via formal routes, we are getting no response from Falcon Safaris. We had such a lovely time in Zimbabawe with other people and companies, until the final phase which should have been well managed by Falcon Safaris but it was not. Would never use them again and strongly say the same to any friends or family. Dreadful
IL
50-65 years of age | Experience level: 2-5 safaris
Superb service, new and good car - Perfect
Everything was great. Booking was easy, accommodating our exact needs and flexible for changes if we need (which we actually had). The car was new, clean just what you would expect. Exactly the model that we had agreed. We didn't have any car issues along the way. Originally was asked for a driver only for the first day. When we realized that in Uganda they drive like UK, we asked to have the driver (Ken) for the full vacation. We really enjoyed Ken's driving, explanation and knowledge and good spirit.
50-65 years of age | Experience level: 2-5 safaris
Amaizing Safari
It was such an epic experience.Thank you African Wildbreaks safaris for great rates.
KW
20-35 years of age | Experience level: over 5 safaris
Fantastics Tours and Adventure.
They were very helpful and service minded. The driver and safari guide were outstanding. We got to see all kind of animals. We visited Masai Mara, Lake Naivasha and Hell's Gate. This four day trip was just perfect. I would like to recommend to book your safari trip through Jossec Tours and Safaris.They never disappoints!.
Excellent service
Excellent! Travel agent sugested Karongwe Reserve Shiduli Lodge to us. Shiduli offered good accomodation, good food and excellent game drives with excellent guides and trackers
The whole weekend was good value for money
SI
35-50 years of age | Experience level: first safari
Very responsive and helpful
We had an Kilimanjaro trek and safari to Lake Manyara and Ngorogoro crater with EoA. Since the start all the way to the end everything was flawless. We made some last minute changes to our itinerary, this was accepted and amendments were made without any problem in a matter of a few hours. During the trip everything was well prepared and organized, no waiting whatsoever, guides and driver friendly and competent, even the weather cooperated to made this trip perfect.
Thank you team Eyes on Africa, I had an unforgettable time.
NO
35-50 years of age | Experience level: over 5 safaris
Professional, helpful & excellent service
We contacted safari.com to seek help in planning our travel to KwaZulu-Natal. We were immediately taken care of, asked the “right” questions and then had an itiniery suggested. We made some adjustments and that was still not a problem.
We were very impressed with the speed, professionalism and friendliness.
The travel-agent always responded quickly to our questions and during the trip, all were fine and questions never asked, we just had to say our name and all were according to the outlined plans.
I would recommend safari.com to anyone planning a trip to South Africa!
DE
50-65 years of age | Experience level: over 5 safaris
Excellent trip and guide
We had the most exciting experience with Gorillas, Lions and all we could hope for.
Ben our guide was very experienced and patient with a group of four ladies. His first and he did a great job. I can only recommend Gorilla Bookings, with them you are always in the first row of things.