ES
20-35 years of age | Experience level: first safari
Great experience and attention
We have done a 6-days safari in Masai Mara, Naivasha, Nakuru and Amboseli. Our driver Felix has been a great guide and a professional driver. I really recommend to book the safari with them
AE
20-35 years of age | Experience level: first safari
best tour van adventure
we visted the Sheldrick elephant orphanage, the giffacfe centre. my little son really loved the live interaction with the giraffes ut waa so fascinating.
50-65 years of age | Experience level: first safari
Unprofessional
Purchased our excursion through Viator and Gracepatt Ecotours was the operator of the tour. We signed up for a tour listed as 1 hour at the Giraffe Center and 3 hours at the Elephant Orphanage in Nairobi. What we got was 1 hour at each and then taken to a Bead Factory (Tourist trap) and on a zig zag tour of the city. During our shortened time at the Elephant Orphanage, we were delayed by an argument our driver had with the caretakers of the Orphanage. He apparently was trying to sneak another van full of people in under our reservation. We got this from the caretakers. As a result we missed the feeding of the baby elephants. After initially complaining about this to Viator, we noticed the description on the website had changed to 1 Hour Giraffes, 1 Hour Elephants, and 1 Hour Bead Factory. Funny thing is this is a 6 hour tour and not sure where 3 hours of transport would come from? As it was in the original description there was two hours of transport allocated. Overall a Bait and Switch and some unethical behavior from the driver. Clearly they know something was wrong because they changed the description. Good thing we had taken screen shots of the original tour we booked! Viator was no real help in resolving and by the way, they are a Trip Advisor company and you may want to look at their Yelp reviews, NOT GOOD!
20-35 years of age | Experience level: first safari
Incredible! Good Luck, our guide made the trip.
The trip was amazing. Going into the Ngorongoro creator felt like seeing the garden of Eden.
I was so impressed with all of the places we stayed. The camp site in the centre of the Serengeti was breath taking, being that close to nature was perfect.
Good Luck, our guide, was just wonderful. He knew all of the parks inside out, and seemed to be able know where the animals would be instinct. We saw the big five easily, including a cheater in a tree when we were totally alone. He also managed to find us some really specific birds! Can not recommend him enough, definitely a high point of the trip.
AE
20-35 years of age | Experience level: first safari
One day Mikumi safari
The safari was great in Mikumi, Luitours recommended Mikumi for a one day safari and it was a great recommendation.
65+ years of age | Experience level: 2-5 safaris
Giltedge did a great job arranging a wonderful trip.
Giltedge took time to find out exactly what we wanted, provide options and come up with a great trip to several camps in the Okavango Delta of Botswana. Then COVID hit and we had to delay our trip for a year. They negotiated with the lodges, up dated us about the conditions and then rescheduled our trip. In the end it was the trip of a lifetime. We couldn't have been more pleased.
50-65 years of age | Experience level: first safari
Arun has a great knowledge about Kenya and he always answered our questions and showed us nice place
The tour was excellent and the service is amazing. They showed us why it is a must to visit Kenya of you can in your life !
50-65 years of age | Experience level: first safari
Arun showed us the best of the Kenyan savannah and we saw every animal we hoped and even more!
The service was amazing , it was reliable and if we had a problem they solved it as fast as they coule
65+ years of age | Experience level: over 5 safaris
Most fantastic trip ever!!!
Emmelyn from Savannah Tours arranged an 18 day safari to Botswana and Zimbabwe for four of us in June-July of 2021. It was EXCELLENT. She was very professional and was always available if we ran into any problems. Best part was an 8 night Mobile Safari where we camped in Moremi, Khwai and Suvuti. My wife and I are both 75 and had some concerns if it would be to difficult. Not to worry, we had a support staff of 9 to take care of our every whims. Imagine camping in the wilderness and hearing the lions roaring and night, and getting up to warm water and fresh baked bread!!! It was wonderful, absolutely the best part of our adventure. YOUR MUST TRY THIS!!!!
I cannot stress enough what wonderful trip this was!!! It far exceeded our wildest expectations and was handled so well that we had the time of our lives. And knowing that Emmelyn was always available to answer any questions or solve any problem made it truly worry free. She handled all our required covid tests so they were effortless.
Thank you Emmelyn for doing such a wonderful job. We will always remember our African Safari Adventure!!!!!!!
50-65 years of age | Experience level: first safari
Our driver Arun , took us to the best places see the wild life from a short distance. Amazing tour !
The communications was really nice , we got answers to our questions in a short period of time . The service was amazing, and they pleased our extra requests aswell!