NL
20-35 years of age | Experience level: first safari
Great safari
I had a great time on the safari. Home to Africa arranged a great 5-day gorilla safari tour for me. They did not just follow my own instructions on what I wanted to see but they also had some good suggestions for my time in Uganda. Together we combined it into a great tour. The accommodation during the safari was perfect and the tours that were arranged were fabulous. We were never in a hurry and even during the day I could ask about things I wanted to see or do. Also everywhere we went the people were friendly. Paul, my guide during the safari, knew a lot about Uganda, Eastern Africa, animals, culture and history. That made my experience complete!
AE
20-35 years of age | Experience level: first safari
Amazing Trip in Massai Mara!
ISIA was the perfect tour operator! We only had 4 nights to spend in Kenya and found that very few tour operators would organize a tour for a single location. ISIA was completely flexible and willing to set up 4 nights in Massai Mara. They were extremely responsive (we had a LOT of questions), competitive on pricing and willing to go the extra mile.
The airport pickup and transfer was smooth. Our personal guide, Chedi, was informative and entertaining. He was completely invested in seeing that we had the best experience possible. My wife and I saw every animal on our list.
We plan on recommending ISIA to all of our friends who are SO jealous of our trip. They went above and beyond in making sure we had the trip of a lifetime.
DE
50-65 years of age | Experience level: first safari
OK but lots of room for improvement
Value for money is only moderate. I found their tour preperation was not adequate, leading to a car break-down which cost us several hours. Not good when your time is limited. Some more time was wasted in a Police control, where it turned out that the car did not have proper insurance with some documentation missing. The driver was definitely striving to do his best, yet he was not qualified as a guide during our game drive. Fortunately and by chance we had a local helping out, otherwise we would have missed lots of interesting sights and information.
IL
35-50 years of age | Experience level: 2-5 safaris
The agency was efficient and very professional
רק מילים טובות. הסוכנות היתה יעילה ומאוד מקצועית. נעזרנו בה בבניית תכנית הטיול בדרום אפריקה, כמו גם בשינויים תוך כדי תנועה. הסוכנת Cathari Johnson היתה מצויינת וקשובה לכל בקשה ועיניין. ממליץ בחום.
רני
Only good things. The agency was efficient and very professional. We used the agency to build the program in South Africa trip, as well as changes in motion. Agent Cathari Johnson was excellent and attentive to every request and interested. highly recommend
Rany
35-50 years of age | Experience level: 2-5 safaris
Good, reliable Tour Operator in Kenya
My daughter and I went on the seven days Masau Mara, Lake Nakoru Park and Amboseli safari which we had booked a few months prior to the actual safari date. Elizabeth was very prompt in responding to our emails and answered all our questions accurately every time.
Simba Trails exceeded our expectations, from the point we landed at the airport up until the point when we departed for home. Our guide was a bit of an old man but rather experienced and with a great sense of humor. His knowledge of the Parks and the animals proved invaluable during the trip and we were fortunate to catch the 'Big Five', thanks to the Rhino Sanctuary in Nakuru which is the only place where we saw rhinos.
I'd most surely would recommend Elizabeth and Simba Trails Safaris to anyone looking for a reliable tour company in Kenya.
For a diverse Africa experience the Chobe is one not to be missed
The Chobe has the ideal balance of bushland and wetland offering visitors a real treat of animals and bird life in abundance. The conservation management of the park is of the he highest standard ensuring a boy the finest of African ambience and experience
CA
35-50 years of age | Experience level: over 5 safaris
Superb Knowledge, Service and Communication
My wife and I are in our mid-late forties and have previously travelled twice to Africa. On those occasions we booked with another tour company. On this occasion, we decided to go with a local provider, The Safari Partners, and we're certainly glad we did.
Although we had been to Africa before, Chris (Safari Partners) was engaged with the the planning of our trip from the onset. He provided information and insight into various lodges and camps that proved invaluable. There is a line in their profile that states: "We don't strive to just sell, we consult. We listen to your needs and design the best possible travel solution for you.". This couldn't be more accurate. They are not just selling you a 'product'. There is a genuine effort and interest to determine what type of traveller you are and what kind of Africa experience you want to have and put an appropriate package together for you.
Communication was excellent. Any email queries we sent, both before and during our trip, were responded to within 24hrs. The only ones that may have taken longer required a response from someone in Africa, hence the delay. Itineraries are professionally set out, detailed and are available to view via a weblink.
Our safari (Johannesburg, Victoria Falls and Botswana) was excellent. Everything was as we discussed and went without a hitch. Even if some matter unforeseen had arisen, I would have all the confidence that Chris would see to it and find a solution. It was a very relaxing, worry-free experience.
Again, this was not our first trip to Africa, we have used other tour operators and would say that Safari Partners has been the best. They have the knowledge, communication along with a high level of service to guide you through and book your African adventure, whether you're a first timer or seasoned traveller. Highly recommended.
US
Just magical
We had such a great time, this was our first experience of Africa, and we now know what the fuss is about.
The people, the climate and the landscape made our time there magical and one day we will go back.
CA
20-35 years of age | Experience level: first safari
Excellent Safari Adventure!
My wife and I recently returned from a 2 week trip to South Africa, organized by Michelle Astbury at Sun Safaris.
Michelle was extremely helpful throughout the booking process, offering us many suggestions to create an itinerary that exactly fit our requests. We visited 3 private lodges in the greater Kruger area (Cheetah Plains, Chapungu and Kambaku) and also did a day tour of the Panorama Route. Each lodge was a real pleasure to visit - luxurious accommodations, friendly staff, great food and excellent game viewing!
Michelle expertly organized every aspect of the entire trip, including several domestic flights and many transfers between destinations. There wasn't anything more we could have hoped for from our trip to South Africa!
EE
20-35 years of age | Experience level: first safari
Not reliable
We ordered 4-days safari Tarangire-Serengeti-Ngorongoro, instead of Tarangire they sent us to Lake Manyara! And in the end we did not see Tarangire National Park at all as if you are in the safari already there is nothing you can do! We wrote them and asked refund for the day we didn't get in Tarangire and there was no answer from them. I would definitely not recommend this company as you might not get to national park you wanted to go and for what you travelled to Tanzania at all! This company cannot be trusted!