CA
50-65 years of age | Experience level: first safari
Benson Safaris made our safari an unforgettable amazing experience
We booked a year ahead and had numerous questions.
Pendo was always good at responding promptly to all of them.
During the safari they made sure we were well taken care of.
Our guides Peter and Amini were always pleasant and catered to our requests.
The accommodations booked through Benson were amazing.
We were fortunate to meet Benson on our way to the airport. Just another gesture to show how much they care.
50-65 years of age | Experience level: 2-5 safaris
Enthusiastic & attentive to provide the trip we wanted
Tailor Made Safaris provided us with a perfect holiday, using them was easy and a pleasant experience
US
35-50 years of age | Experience level: 2-5 safaris
Really well organized and great job on all front.
Matthew and his team did an incredible job from start to finish on meeting us and walking us thru every part of the safari. They meet us at the airport the moment we landed and took over the rest. I will definitely be bringing my small children over.
20-35 years of age | Experience level: over 5 safaris
Incredible stay in Mana Pools
I spent five nights in Mana Pools with Mike Scott and the Khangela team, and was blown away with both the wildlife and how well the trip was executed. We spent two nights in Chitake Springs, where we had excellent views of lion and elephant on foot, as well as a wild dog kill near camp during the night. We then spent three nights at the waterfront on the border with Zambia - the setting for this camp was stunning - where we were lucky enough to encounter the famous Mana Pools dogs on foot, as well as the famous Boswell.
Mike is an excellent guide, who was highly responsive to the demands of a group who had plenty of experience in Africa. He put real effort into finding the dogs, as this was very much at the top of our wish list. Mike is highly knowledgeable and conscientious, going out of his way to respond to my queries before the trip and being thoroughly accommodating throughout my stay. A huge shout out must also go to Bernard, whose tracking skills are unparalleled, and Mickey, who catered for us expertly. I'm already planning a further trip with Khangela in future - the cheetah of Hwangwe and rhino of Matobo are next on the list!
ES
35-50 years of age | Experience level: first safari
More than a safari i expected!
Bartho and his people are really professional, charming and so humble. He met all our requirements during the 5 day safari. Our guide Moudy was so calm and composed. He would tell us a lot of facts about animals and birds, Dullah cooked us very amazing vegan dishes as perour request. The sleeping bags were so comfy and warm. Our tents were so perfect as it was raining on the 2nd night in Serengeti, unlike other people from different companies we did not have to go to sleep with wet sleeping bags and mattresses. AHSANTE SANA WAKANDA!
Highly recommend them!
50-65 years of age | Experience level: first safari
What a wonderful, once in a lifetime experience!
Pendo was excellent at answering questions in advance of our trip.
The accommodations were lovely. Our guide, Amini is enthusiastic, knowledgeable, calm and fun.
We saw a great range of animals. Amini wanted to make sure we were all happy with the extent of animals and time spent on safari. He was very amenable about timing.
50-65 years of age | Experience level: 2-5 safaris
Amazing and unforgettable experience
Went to Tarangire Ngorongoro and Lake Manyara on safari.Our whole experience was handled very professionally from the booking process and airport pickup with Seka to our safari guide Elia .Cannot bestow enough of praise for the safety care and information given by them both to make our experience more enjoyable. Have experienced previous safaris but Ngorongoro is a truly special place this was a once in a lifetime holiday we will never forget made more memorable by these two special people.
DE
20-35 years of age | Experience level: first safari
Extra ordinary services
Thank you very much for the fun and memorable trip!
Hi, Thank you very much for the fun and memorable trip we had. My wife is happy as she celebrated her birthday for 3 days
35-50 years of age | Experience level: 2-5 safaris
Fantastic safari, excellent customer care
I can highly recommend Kichaka as a safari operator. We travelled to Amboseli, Naivasha, Nakuru and the Mara over 9 days, and had an an amazing experience.
We had been on the brink of booking with Kenya Walking Survivors Safaris and were incredibly lucky we didn’t (read the TripAdvisor reviews!). Naturally we were therefore a bit apprehensive when booking through another local operator, and chose Kichaka as they are members of KATO so that we felt we had some sort of financial protection. We needn’t have worried. Geophrey was incredibly helpful in putting together a suitable itinerary, answered all emails promptly and allowed full flexibility with regard to itinerary and accommodation choices. He kept us informed about bookings, sending confirmation vouchers and updates. He also met us at the airport on arrival, along with our guide Victor, to double check we were happy with everything. The Kichaka office were constantly in contact with our guide throughout the trip to ensure everything was going to plan.
All the accommodation choices as recommended by Geophrey were excellent, very comfortable with good food and exemplary service.
Our guide Victor was without doubt the star of the show. Throughout the trip he was friendly, enthusiastic, incredibly knowledgeable and clearly keen for us to see as much as possible. This was exemplified by taking a couple of detours on entering the Mara late in the afternoon to see a leopard and a pair of cheetahs, even though we had been on the road for many hours and the easy thing would have been to head straight to the camp for the evening. Despite him feeling a bit under the weather for the last couple of days, his mood never dropped.
On returning to Nairobi we were once again met by Geophrey to see how we’d enjoyed the trip, and gather any feedback we had on possible ways to improve their service. Judging by the number of different companies’ safari vehicles we saw on the road, this is clearly an incredibly crowded marketplace and we felt that Kichaka’s focus on customer service helps set them apart from their rivals. We would have no hesitation in using their services again.
35-50 years of age | Experience level: 2-5 safaris
Excellent tailored local service
Marco and the team are professional and knowledgable and will ensure your experience is everything you imagined and more. I can’t wait to go back. I’d highly recommend their local knowledge and excellent service.