65+ years of age | Experience level: 2-5 safaris
A professional company providing excellent service
We recently undertook a 13 day safari tour of Uganda which included a gorilla trek, a chimp habituation experience, tracking lions and leopards and walking with a guide to track rhinos.
Kassim was our guide and he was determined to ensure that we achieved our bucket list of things to see and do. We saw a multitude of animals including some tree climbing lions which he spotted well in advance of us even realising they were there.
Kassim was an excellent guide and we enjoyed his company. He was courteous, punctual and very careful with guest safety being paramount. The paperwork was all in order and our holiday went ever so smoothly.
Talking to Kassim was like talking to a friend as he shared his knowledge about Uganda and spoke about his family including what life was like growing up in a village in Uganda. He had a great sense of humour once you got to know him.
We were particularly touched by his generous nature. He bought fruit for us to eat along the way and, on occasions, would stop and share this fruit with children.
We have wonderful memories as Kassim went out of his way to make this a very special holiday.
US
The tour was very good,the staff were great,very puntual,keep up good workaw
Very well organized, good communication,the safari is a dream come true
ID
35-50 years of age | Experience level: first safari
well organized !
all things met our expectations (communications, service, the safari tour and the guide were excellent) thank you fr yr hospitality and kind services. keep up the good work and keep maintain..
US
65+ years of age | Experience level: first safari
Great customer service during the planning..but no follow up
Would rate 4.5 but did not have the option..overall wonderful service...great options ..good communication and personalized service during our planning process. We had a very memorable safari experience..our itinerary was perfect for first-time safari travelers..each camp was so very different..the terrain..the venue and the wildlife...an amazing experience..our only negative was that Yellow Zebra never followed up with us or checked in with us to ask how our trip/safari adventure was...disappointing...James Short was our initial contact.....James was our initial contact and he was very helpful in selecting our camps...and Emma was very helpful the week or two prior to travel with last-minute issues because the Visa process changed..we just felt it was very strange that no one asked us if we enjoyed our trip after we returned home..
FR
WONDERFUL TRIP!
I really have loved this country. Each part has its interests and beauty. I had the chance to see many lions and cheetahs as well as other animals like elephants, zebras, and a lot of birds on Zambezi river where i canoed 4 days.
Matopos also worth to be seen with its strange stones and very beautiful landscape, especially at sunset.
And, I have walked with the lions in Gweru.
I sincerely advise to visit this country!!
CA
65+ years of age | Experience level: 2-5 safaris
Prompt, professional and excellent service
We, six seniors, took a 14 day sightseeing tour to Cape Tour and Johannesburg, safari trip to Krugar park and Chobe in Botswana as well as tour to Victoria Fall in Zimbabwe in Oct. 2019 organized by Discovery Africa. Both, Megan Warrington and Alice Lombard, our travel consultants, planned a well though out detail itinerary covering all aspect of our tour with care and understanding our requirements. They were very professional in their response (both over the phone or via email) as well as were every willing and prompt in dealing with our concerns/requests.
The tour exceeded our expectation and had a wonderful experience both for sightseeing part as well as the Safari trip. The subcontractors for transportation, sight seeing tours as well as the safari expedition provided an excellent service and found to be very knowledgeable. The Safari experience was much beyond our expectation were able to see all five big games at a close distance.
We thoroughly enjoyed our trip and will not hesitate to refer anyone to Discovery Africa as a tour planner and South Africa as a prefer destination for Safari experience.
BE
20-35 years of age | Experience level: 2-5 safaris
Most amazing first experience in Kenya!
From the beginning, Peter has been very reactive & helpful in finding the best, personalized safari experience for us.
He's very friendly & humble style of communicating (not pushy at all) is what we appreciated very much, since there were a lot of other tour providers which were almost stalking us to book with them...
The 7-day safari itself was really the best experience we could wish for.
Our guide Patrick (ask for him when booking!) was really the best, knowing all about the animals and culture in the country. On top of this his driving skills were impeccable, very important in Kenya, and he was very flexible if we wanted to make some smaller changes to our program. Of course he showed us the Big Five & he also knew about all hidden spots for lions, cheetahs,... in the Maasai Mara, which resulted in a true African safari experience for us.
We had the best safari we'll never forget, thanks to Peter & Patrick.
Thanks a lot guys!
UY
35-50 years of age | Experience level: 2-5 safaris
Very nice experience !!!
The tour was amazing, with my partner we enjoyed the trip from beginning to end.
Emanuel made very interesting stories about the culture and traditions of the area, he introduced us local people with whom we shared beautiful moments and an exquisite meal.
We were very well guided and cared for at all times, I recommend it 100%.
NL
50-65 years of age | Experience level: 2-5 safaris
Would highly recommend this team
We had a great time on Safari with Mara 2 Serengeti safaris. We were a group of 4/ The driver picked us up from our airport. He was very courteous, hospitable and drove safely. The safari was amazing; really had a good time. Got to see 3 of the big 5. The day didn’t feel long at all. We had good lunch options and got home in good time.
NL
35-50 years of age | Experience level: first safari
I highly recommend joining them on their safari tour!
Amazing experience and lovely staffs. They arranged sometime to come pick us up and drove us back after the safari. In addition, we had the most amazing guide, Allan! A real passionate safari guide, ready to try everything for us to see all the animals with the best view - and we did, our pictures look amazing! He also answered all our questions about the animals and Kenya. Really nice guy and he knows his stuffs.