AE
20-35 years of age | Experience level: over 5 safaris
They are the best, jackton the driver was amazing and very patient. we saw the big 5.
We are very happy with them,
They put a nice itinerary together, made us a pdf schedule nicely.
Everything goes smooth from meeting them at the airport until they drop us at the final destination.
We had a wonderful time in all the safaris (masai mara - lake Nakuru - amboseli)
The driver (jackton) was very patient and eager to show us as many animal and explain to us all his knowledge about the animals.
They gave us the best possible price, that is cheaper then if you book the hotel alone.
Overall, we are really really happy, thank you so much Silas and his team, we will recommend you to all of our friends and family and see you soon :)
35-50 years of age | Experience level: 2-5 safaris
Superb and very professional
Very reliable interms of booking and delivery
Family trip to the Nairobi National park, we were picked up on time and the driver was very nice. The rates are also very competitive
35-50 years of age | Experience level: over 5 safaris
Professional tour guides with excellent customer service
This is one of the most memorable tour of maasai Mara due to the excellent services we got from Rustic Africa safaris employees. The driver Steve was very professional and has an extended knowledge of the maasai mara. We enjoyed watching all kind of animals especially the cheetahs and lions den
35-50 years of age | Experience level: first safari
Dream Adventure
I can’t even begin to write how Lappet Faced Safari exceeded our expectations. Everything was perfect from the accommodations to the game drives. Francisco crafted a wonderful itinerary. He answered all my questions and was very clear with instructions. Michael met us at the airport. He let us know where the next place to stand and he was spot on. We had a very up close view. We spent the next 6 days with Michael our game driver. We can’t say enough about him. He is a gem of a person and his experience with game drives speaks volumes. We always had the best views. He always knew the habits and behaviors of the animals so we had amazing views especially of elephants. I told him they must know him. He is the elephant whisperer. He went over our itinerary the previous evening and in the morning. He also navigated the roads like a champ. We spent time asking Francisco all sorts of questions and we had a good time chatting and getting to know each other. We miss him. We especially can’t say enough about the Landcruiser. Upgrade to this vehicle if you can. It was comfortable and durable during some very bumpy roads. We look forward to our next trip and definitely using Lappet Faced Safaris again!
CN
20-35 years of age | Experience level: first safari
Wonderful safari
Our safari was great, saw all big five and special five. Our english was not good, so we had chinese tour guide with us. He is nice. Our driver was nice to us also. We loved our safari. Go with them!
CN
under20 years of age | Experience level: first safari
Five star rating for our safari
Our safari was amazing! Everything was perfect! Our planning stage, communication, airport meetup, driver guide, hotel, food, itinerarry, vehicle, and game drives, eveything was perfect! Credit to Mr Jong - our planner, Mr Solo our driver guide! We will come back!!!
AT
20-35 years of age | Experience level: first safari
Very good value for money! :-)
We did the 7 days camping safari in the northern circit with Wakanda Tours and were very happy with our choice. Everything was very well organized and we had to worry about nothing. The staff was very professional and food was amazing! We would definately go with Wakanda tours again!
CN
20-35 years of age | Experience level: first safari
Bravo! Good! Hen hao!
Very good safari with the company! Excellent safari! no much words to say but they are very professional!
65+ years of age | Experience level: over 5 safaris
Attentive and professional
We are an older couple visiting our son and his family who live and work in Kampala. We will be here for several months so we expect to take several short excursions around Uganda while we’re here. I researched tour companies, selected what I believed to be the five best suited to provide what we wanted, and I contacted them, asking for itinerary proposals. Of the five Grassrootz was by far the most responsive and professional, and their representative here in Kampala, Anne, provided us with exactly what we wanted at a very competitive price. Although they were not the least expensive, I felt they were definitely the most professional, and I was confident in my choice.
Our first excursion included my wife and me plus our son, daughter-in-law, and grandson. We did a five day trip to Murchison Falls with Moses as our driver and guide. We were booked at the Murchison River Lodge which we found to be adequate to our needs, but not luxurious. It was quite acceptable. During our stay we did two game drives, a guided game walk, river cruises both upstream to the falls and downstream to the delta, and a drive to the top of the falls.
Although we were very happy with Grassrootz overall I have given them only four stars instead of five for what we felt was one shortcoming in their service. It is true that due to Covid 19 tourism in Uganda has been severely impacted, and lodges and services are only now recovering. As a result we felt that Grassrootz was not quite on top of the situation existing at Murchison Falls which impacted our overall experience. Highway and bridge construction through the park has seriously limited access to the game tracks north of the river, and the river is at perpetual flood stage due to a disastrous water management project. Bridge construction combined with discontinuation of ferry service due to flooding severely limited our ability to do game drives at optimal times as our lodge was on the south bank of the river. The flooding of the river has not only closed the hiking trail from the base to the top of the falls, but it has completely drowned the delta causing much of the birdlife that was there to relocate. I will reserve comment on these joint Chinese/Ugandan projects other than to say that I fear for the future of the park. In any case, I believe Grassrootz should have been more aware of the situation at Murchison, and they should have provided us with this information ahead of time.
In spite of this I continue to have confidence in Anne, and I look forward to working with her in planning more short excursions in Uganda during our prolonged stay. She has already given us a proposal for a trip to Lake Mburo and Kibale which we expect to do next. I believe Grassrootz is a five star operation with quality people, so I will continue to utilize their services, and I will write off our experience at Murchison Falls as just one more casualty of the Covid pandemic.
HK
35-50 years of age | Experience level: first safari
Lovely safari with a reliable company
We travelled to Kenya last year and the safari was great! We booked a 9 day 8 nights safari, our guide was Mike. Mike was very knowleageble about animals, and showed us best places to see animals. He always find the best place to do shotshoot before other cars, drive stablly, very experienced and nice to everyone. We loved our accomodation for the whole safari, very luxury and comfortable, unique experience from other countries. We heard lion roaring in the night, it was very excited. Thank you for the best memory in Kenya.