CA
20-35 years of age | Experience level: first safari
Dedicated
What an amazing experience and trip arranged by Mr. Le Li! Him and his staffs at Sino are experienced, professional, and extremely hard working. He pulled off exactly what we wanted - safaris in both Kenya and Tanzania and 6 national parks in the course of one week. He even helped with our Kilimanjaro booking with another company and kept in touch the entire time to check on us.
Before booking with Sino Africa Safari, we inquired two other companies and the level of customer service provided by Sino Africa was unmatched. Every bit of the plan of the trip was written down, from the pick up to drop off at the airport. He also spent a tremendous amount of time going over the details with us, both in groups and one on one, and made himself available to chat at all times, before, throughout, and even after the trip. He made some changes to accommodate our needs, but we also trusted him to make his own suggestions on many parts which ended up in an amazing trip that allowed us to see the great migration on multiple occasions.
We were treated like family and are extremely grateful for Mr. Le Li and Sino Africa‘s services.
ES
35-50 years of age | Experience level: first safari
Still taking in so much beauty. I'm still assimilated so much beauty
Two girls, 4 days of safari (1Tarangire, 2 Serengeti, 1 Ngorongoro). After this experience with Skyviewadventure, we booked a tour of the waterfalls, coffee, Hotspring and lodging in Boma with a Spanish guide.
Paul was our contact. The communication is immediate in addition to solving any doubts before, during and after the trip since you will want to do other tours with them. He resolved any questions we had and adapted the tour to our needs (we wanted to stay near the airport) he offer us the Spanish-speaking guide for the same price, a great detail.
Abdull was oír Safari Drivers and Guide, he has a tremendous ability to find and see animals from an incredible distance and he took us to them so that we could enjoy great moments of nature.
Benzon is a great cook, he cook us 3 meals and no picnic, they were different very well prepared dishes, cooked at the moment. How appreciated when you're away from home!
Daniel, guide and drivers of the tour speaks Spanish, very nice and friendly who will explain the entire route and any questions you want to ask.
Safari campsite: the best choice. They provide you with a booth, mat and sleeping bag. The campsite is open and you are visited by giraffes, zebras, wildebeest, hyenas. Going to bed and waking up with them is a precious experience.
Hostel: in our case we chose hostel because it was cheaper and nothing to envy of a hotel. Private room with private bathroom, clean, towels, water, with mosquito net, friendly staff and very good food (Tanzania food is delicious)
35-50 years of age | Experience level: over 5 safaris
Family getaway
SVAI organized a great weekend getaway for us, complete with unique excursions and covering every detail. Communication was easy too. I highly recommend!
Very professional, knowledgable and friendly
I always get very good advise on options and value for money.
QA
35-50 years of age | Experience level: first safari
Impeccably planned trip!
Svai personalizes the trip to suit your needs and we had a trip that we will remember for a lifetime!!
20-35 years of age | Experience level: 2-5 safaris
Brilliant communication
Kipok were excellent since the start. They replied to my messages instantly and were patient explaining all the different options for safari. The driver was on time and helpful. It was a great experience.
AE
35-50 years of age | Experience level: first safari
Super helpful, flexible and willing to make changes.
Silas was very helpful from the start and made planning the trip very easy. I was on a solo trip and had some specific requirements but he was very accommodating of my itinerary.
The safari itself was an almost transformative experience! All the guides and drivers were amazing and go out of their way to help you have the best experience. The stay in the all the hotels was really good too. Special mention for the Lake Naivasha Sopa lodge.
All things considered, it was a wonderful experience and will definitely recommend Silas and Apodiformes to everyone.
IN
50-65 years of age | Experience level: over 5 safaris
Review about Hell's Gate National Park by Anil Kumar
Very good and unique eco system.
IN
50-65 years of age | Experience level: over 5 safaris
Magical and as always fascinating.
This was my fifth trip ( yes fifth) to Masai mara, and as always it never dissapoints you. Its full of animals ( the big four) as Rhino is only available in Lake Nakuru National Park. Pricing is quiet reasonable, the food, the ambiance, the sound of laughing hyenas and lions at night coming to your tents at night make it so adventurous. So its a highly recommended trip for nature lovers. As always I booked through safari bookings, the best online company which gives a huge choice to pick your tour operator.
35-50 years of age | Experience level: over 5 safaris
Naivasha & Maasai Mara
I spent 1 night at Kongoni Lodge in Naivasha while visiting Hell’s Gate National park as well as experiencing a (separately paid) boat ride on Lake Naivasha. Both the lodging and the food at Kongoni Lodge were excellent!
I then spent 2 nights at Enkorok Camp in Maasai Mara. When checking in at Enkorok, my lodging was not as expected. I was paying a discounted rate, and because of this, Enkorok camp put me up in the manager’s room as opposed to a tented guest room. Enkorok claimed that another guest extended their stay last minute, and so they no longer had a tent for me and therefore had to give me the manager’s room. I contacted Bencia about this and both my driver (George) as well as Alfred (back in Nairobi) were immediate to act in solving this issue. I ended up getting a refund of 2/3 the price for that first night, due to the fact that I still ate the meals/stayed in the room, and Enkorok then set me up in the correct room for my second night. Bencia had also offered to find me another camp to stay that night, but that would’ve been more of a hassle, especially with timing. The food at Enkorok also was not great. Neither of these things are due to Bencia, and are instead attributed to the Enkorok camp itself. Bencia works with many other lodges and camps, but I was not impressed with Enkorok itself.
My driver, George, is amazing!! Alfred was just as helpful and accommodating while working from Nairobi. I had great experiences with both of them and during safari itself!