US
50-65 years of age | Experience level: first safari
Everything as Promise
They were amazing from first contact to make reservation (even though our group kept changing from 10 to 9 and finally to 8 people.) The minivans with drivers at 7:00 am sharp as arranged. The drivers/guide very nice, professional but approachable. Great english, great knowledge of Masai Mara animals. We had two vans and two drivers. They made sure we stayed together and strategized when looking for the game. We saw 4 out of the big 5 on our first drive which was the evening drive in day of arrival plus zebras, cheetahs, gazelles, wildebeest, birds, and more. The second day was a full day game drive and managed to witness a wildebeest migration plus saw once again and in different positions the Lion, Elephants and Buffalo. Did not see Leopard again, but saw again cheetahs family, elephant family, girafes, zebras and many more. They were very accommodating and allowed us to take our photos an always tried to place vehicle for best view. We took a package that include tent camp Ilkeliani. The accommodations were amazing. They provided water for us during day and allowed us to take some for our meals as well. Overall a great experience and will recomend them. Our drivers were the best: John and Eustus.
20-35 years of age | Experience level: first safari
Great experience!
We had an amazing time on safari with Features Africa Journeys. We went on a three day, two night safari to Tsavo west and Amboseli national parks. Karanja was very helpful in arranging a safari itinerary to suit us, answered emails quickly and for a very decent price for our group of five. Michael was a superb safari guide, knowledgable and helpful. He managed to spot some lions in Amboseli from a point where they were mere specks to us!
Would fully recommend Features Africa Journeys as a safari tour operator, they managed everything with professionalism and speed.
Thanks for our first safari!
CA
Placed trust with them and was not disappointed!
When you are booking 8000 km away with a company you never heard of, the issues of trust and safety come to mind. Maranatha Tours handled every detail well and gave us zero reason not to trust their team, infrastructure, payment technology, ... This allowed us to spend our energy enjoying the most amazing gorilla safari in the world! Highly recommended!
PK
20-35 years of age | Experience level: first safari
My safari with Kili Serengeti Guides
I had an amazing time with Kili Serengeti Guides, Immaculate (Managing Director)and Mike (driver-guide)! Each and every thing was very well arranged and the places and specially peoples were so nice. Our driver Mike showed us more than I think and it was really really great to see different animals.He was very nice and helpful and answered all our questions about all the different things in the beautiful Tanzania. It was my wish from my childhood to see the wildlife and i just can say that it was a best experience ever in my life.I would definitely recommend to make this beautiful journey!
BEST OF LUCK
US
20-35 years of age | Experience level: first safari
Selfies with Mufasa
Such a fun Trip. Big Foot made my time in Africa the greatest experience of my life. Each driver has a great sense of humor and amazing knowledge of every animal you experience. I would highly recommend working with them.
US
20-35 years of age | Experience level: 2-5 safaris
African Excellence
E-Trip Africa was exceptional with communication during the entire planning phase, travel preparation, during the trip itself, and even after we returned. We had a very minor issue that prevented us from enjoying one of the activities on our itinerary, and E-Trip Africa worked to help us get a refund. All of the transportation scheduled (transfer flights, airport transfers, and drivers from hotels to our desired destinations) was efficient, quick, clean, and the drivers or pilots themselves were wonderful. Best of all, the entire experience was seamless and stress-free. As for the safari in Tanzania, it was magical. The accommodations were superb and the staff was even better, and our game drives and driver were incredible. In Rwanda, I probably would not stay at the lodge in which we stayed again--although the service and staff were fantastic, the rooms themselves were..rustic...But, the gorilla trek truly was an experience of a lifetime. We are so thankful for E-Trip and will definitely use them again for our African travels.
US
65+ years of age | Experience level: over 5 safaris
Service unmatched in my over 40 years of wold travel.
I was working with another travel company on a custom tour to Kenya, Rwanda and Madagascar. As you might imagine this is a project that takes literally months to put together correctly. Two weeks out from our departure date the entire trip fell apart because the travel coordinator went on vacation without remotely completing our arrangements. In something of a complete panic I went on line and took a blind leap of faith in choosing Opulent Travel to somehow do in 10 days what should normally take several weeks to organize correctly. In what was rapidly becoming a total disaster, the travel gods placed us into the amazingly capable hands of Donna and in those 10 days she performed what I consider to be a major miracle of last minute coordination. Not only did she manage to get the entire trip organized, but with her personal contacts she found us some of the most incredible sites and venues I have ever seen in my multiple African trips. And in a trip this complex with the opportunity for countless particulars to go astray, every single detail of this trip was perfect and flawlessly executed. Unbelievable!!!
US
20-35 years of age | Experience level: 2-5 safaris
Incredible adventure, everything we wanted!
Prime Safaris was absolutely incredible, even from the initial communication. They were prompt in responses were willing to change things time and time again while we were deciding what to do. They were patient and were helpful with recommendations. My own 2 favorite parts of the trip were the things they recommended that I did not even know about!
The trip started with Denis (our guide) picking us up from a friends home in a residential part of Makindye. He was friendly and on-time and we really enjoyed our time with him. He was interested in getting to know us and was always giving us great information on the things we saw. He kept us fed and was really a lot of fun!
Prime Safaris recommended we do the Chimpanzee sanctuary in Budongo Forest as well as the Rhino sanctuary in Ziwa. Both were absolutely incredible on foot up close experiences that I will never forget. They were incredible neat locations and both had a good cause worth our support. Primes Safari's also honored our request to do multiple and to take boat ride on the Nile up to Murchison Falls. They organized everything. We just had to show up and take pictures!
Sleeping accommodation options were given and we chose what we though best fit our budget and it was phenomenal. we just picked one and they handled everything else.
One thing I want to really express is just how easy Prime Safari's made the trip for us. I originally had planned to not use a company (since I had lived in Uganda for about 2 years prior to our trip), I planned to plan everything myself, Then I started to learn about wildlife permits other things that if I had missed may have put a huge whole in our tip. So I elected to use a company and they took care of everything. I just showed up to enjoy. So fun so great!
IT
35-50 years of age | Experience level: over 5 safaris
Fantastic trip thanks to Crystal Safari And our guide Richard
Everything was perfect. Barbara send to me all the trip details quickly, the price was really good .Our accomodations were beautiful, the piace, the food And all the people. A special thanks to Richard, our guide. He was always smiling And so Kind with us. He organized our trip perfectly. We saw a lot of Lions thanks to him! Gorilla And Chimps trekking were incredibile! Thanks Barbara, thanks Richard And all the staff of Crystal Safari!!! Uganda is a beautiful country And I will never forget all of you.
DE
20-35 years of age | Experience level: 2-5 safaris
Authentic African safari with a lack of organization
We've booked a "4-Day Kenya Lodge Safari". The first 3 Days in Masai Mara with the Mara sopa lodge for 2 nights and 1 Night in Lake Nakuru NP at the Lake Nakuru Lodge.
Unfortunately we did not get what we booked.
We get a tent camp as an alternative for the overbooked Mara sopa lodge. It wasn't the same standard! Mara Sopa Lodge is much more expensive and we get no money back.
On the 3rd day was a 3-hour game drive according to our booking confirmation. But we only get a 2-hour game drive. On the way to the lake nakuru we had lunch and the driver droped us off with the message, we have to wait for another driver. After 3 hours we were finally picked up!!!
But now it was toooo late for the afternoon game-drive at lake nakuru, because we arrived there around 7 pm.
During the whole stay was promised us according to booking confirmation free water to each meal.
At dinner in the camp/lodge there is no water include! To every dinner we had to pay for water!
When we told all these things to the tour organizer, they said that we should not make a mountain out of this and said, that´'s not their fault because of the free water. We should take water from the car to the hotel to drink this during dinner.
In summary, we can recommend this safari-tour in any case, but the tour operator would have to act somewhat more customer-friendly.
The animals and landscape are unique!