US
35-50 years of age | Experience level: first safari
Excellently Planned and Executed Travel with luxurious accommodations
I received a response from Matthew Grace shortly after my request for information. He consistently followed up on my questions and custom planned a vacation to my desires. I was able to book the trip within a week of my initial contact. He continued communicating with me prior to my trip, while on the tour, and then after following up on my return home. The accommodations and safari experience exceeded my expectations. I am so grateful to Matthew Grace for putting this trip of a lifetime together for me and my mother.
US
65+ years of age | Experience level: first safari
Trip of a Lifetime
My wife and I spent a week in Tanzania with Allen as our guide and his son, Emmanuel as our driver. We saw the "Big 5" due to Allen's intimate knowledge of the Serengeti accumulated over 20+ years. Even more valuable than the pictures was his inherent interest in the plants and animals, how they interact with the surroundings, their symbiotic relationship and the people we were exposed to. Taking time out for a couple hours we visited an orphanage that Allen supports. We met with the American who administers to these children abandoned by parents who have died from HIV/AIDS or merely left them to care for themselves due to financial hardships. We have literally a couple thousand pictures we must now edit down. Many of the best ones were taken by Allen who can act as a cinematographer among his many talents. We were recommended to Allen by friends who have taken two safaris with him already. He more than exceeded our expectations.
US
50-65 years of age | Experience level: 2-5 safaris
Less than expected for a custom tour
Communications with the agency were prompt and polite and included the attractions I wanted to see but I paid for a custom tour (I was the only client), expecting a great guide to tell me all about the land, flora, fauna and people along the way of my 5 day trip. My "guide" was a driver, not a guide and on long stretches of driving (some up to 8-9 hours), he did not engage me unless I kept asking specific questions. They didn't have wildlife or bird guide books in my vehicle to help me make sense of what I was seeing. I also had issues with the rude guide they handed me off to in Bwindi to see the Batwa people, who tried to steer me to a Bachiga village instead of the Batwa one that I had specifically asked to go to.
The attractions themselves did not disappoint: Kibale for Chimpanzee tracking was great--I was dropped off at the park and a ranger took over from there. The Kazinga Channel boat tour was superb, the experience in Bwindi Impenetrable Forest for gorilla trekking with their rangers was an incredible.
In all fairness I contacted Jackie at the main office and let her know my concerns and she was very apologetic, so I assume she has fixed the problem(s). Perhaps if it had been a group, I wouldn't have these issues, but as a solo traveller, I felt I had paid a lot for a lesser level of service.
PL
35-50 years of age | Experience level: first safari
Wonderful safari :)
Max arranged us a two day safari and trips to Mombasa and Wasini.
I am very happy, a trip was organized professionally and with great commitment and attention that we were satisfied.
US
20-35 years of age | Experience level: first safari
Lifetime Experience | Not to be missed!
David and his team were honest, and overly delivered, time and time again. We (my girlfriend and I) booked a three day tour with Kili on a moments notice, to go to the Serengeti and Ngorongoro Crater. David was a fabulous communicator, and laid out the whole trip for us, with proper expectations. However, the experience was so much better than we could have imagined.
The tour ended up having six people in total. We camped at each spot, and our cook prepared fabulous meals at each location. We began each day before sunrise with a shockingly delicious breakfast, and then we were off to see the animals. Our guide was chill, knowledgable, funny, and experienced. He took us to all the great spots, and we saw a silly amount of wildlife. There is absolutely nothing I'd have changed about our three day experience with Kili Slope Tours. I hope to come back for another tour in the near future. Thanks again David, you're a legend.
SE
50-65 years of age | Experience level: 2-5 safaris
Professional handling, felt safe and secure, took well care of us during our stay in Tanzania.
We had a wonderful Safari experience which was handled by Easy Travel. Everything was well organized and we saw all the Big 5. Each day was well timed and the drive felt safe and secure, no incidents even though the weather at times was difficult. Our guide and driver; Elias was a joy to have with us, very experienced and he drove smoothly and with high level of caution. We never got stuck even though it rained a lot. The lodges and the tents were very good and the food was more than we asked for. Thanks to Amina who took care of the bookings and other practicalities.
Overall, we had a fantastic safari and we can strongly recommend Easy Travel and Tours as
they handled everything extremely professional, and helped us with arranging accommodation before and after the safari as well as transporting us to and from the airport in Arusha, even though we did not ask for it!!
MX
20-35 years of age | Experience level: first safari
An amazing Safari experience - they go the extra mile!
Our experience with Mama Savana was excellent! Alex was very responsive and paid so much attention to all our requests (he was very patient :) and offered us exactly what we needed. He even managed to get us on short-notice a camera lens for rent since I forgot my tele objective at home - which was a tragedy for a photographer doing a Safari! He organised us a last minute transfer as well between Moshi and Arusha. Very well organised, punctual and reliable.
Our guide Godson is outstanding - objectively comparing him with other guides we saw and after talking to other travellers. He was really friendly and built a great connection with us - it was a great intercultural exchange - we had very good talks with him! (He was our patient Swahili & Maasai language teacher). He managed to get us to see the Big 5 (which I understood is not a walk in the park) and witness an impressive hunt of a wildebeest from a lion just in front of our car. He was extremely flexible, caring and accommodating to our requests. He is very knowledgeable in wild-life and spoke besides Swahili, Maasai & English very good Spanish (and French!).
We would definitely recommend Mama Savana - if you want something reliable, profesional & personal at the same time.
Good luck! AMO
SE
20-35 years of age | Experience level: first safari
Wonderful adventure!
Mail contact with Rob went smoothly and he responded quickly and everything felt reliably and professionally. We were picked up at the airport by Anthony who drove us to La Miasion Royale in Nairobi. The day after Kenneth came and picked us up and we started our trip to the Sarova Game Lodge in the Masai Mara. The hotel was very nice and the staff was very nice. After three days safari Kennet had seen to it, with a Little bit of luck as well, that we had seen the Big 5. The safari was absolutely amazing, both in the Masai Mara and Lake Nakuru. Kenneth made sure we were able to take great pictures and made the safari an adventure that we will never forget. Next time we'll go on safari, we will definitely book with Beacon safari! Thank you!
20-35 years of age | Experience level: first safari
Incredible experience. Kruger is an absolute must see.
I would recommend Wildlife safaris to anyone. We had a wonderful time. The itinerary was perfect. We chose the 4 day panoramic route and it was perfect for us. This included plenty of game drives so we saw the big 5 more than once up close! Our guide Clive was fantastic and so enthusiastic about the Kruger and very knowledgable. Thank you for an amazing trip.
IN
20-35 years of age | Experience level: first safari
Trip of a lifetime and my honeymoon..i am returning to Africa soon
Tekko was excellent.Maggie was very patient in dealing with my repeated requests for customizing the trip. Our Guide Steven was excellent and always enthusiastic. We saw everything that we wanted to from black rhinos to white rhinos to lions to leopards to cheetah. Highly recommended