US
20-35 years of age | Experience level: first safari
Wonderful Safari Trip - hopefully one of many!!
This was an incredible experience! I provided Maggie the dates we wanted to go, and she coordinated a detailed itinerary that exceeded all expectations! They even changed their schedule to meet me earlier due to my early plane arrival!
Our driver, Anwar, was incredible. We had a great time in the vehicle with Anwar, and learned a lot while seeing the animals in their habitat. I can't thank these two enough for the experience, highly recommend!
FI
50-65 years of age | Experience level: over 5 safaris
Review about Ruaha National Park by Rudiger Schultz
I had in the Ruaha the best accommodation, the Mwagusi lodge inside the Park with a astonishingly, luxury service.
FI
50-65 years of age | Experience level: over 5 safaris
Review about Mahale Mountains National Park by Rudiger Schultz
The Park is excellent as is its wildlife and nature. The standard accommodation there is not overwhelming but all in all I rate the price-quality-relation as satisfying.
FI
50-65 years of age | Experience level: over 5 safaris
A lot of nerves needed
This is merely a Review about Gombe Track & Safari, The Mahale Nationalpark, their guiding and accommodation as well as the Coast View Resort Hotel in Kigoma.
I was picked up in Dar from my hotel early in the morning and in time and brought to the airport. My flight with Tanzania Air was also very good and smooth. I arrived on the schedule in Kigoma where a car from the Gombe Track and Safari was waiting for. In addition to a driver, a cook was provided, who served me in Mahale very well. The car was in a bad shape and not suitable for the rough road of 107 km which I mentioned already on our way to the park. But we made it. After an exhausting trip, lasting 6 hours we reached the village from where a boat trip was organized. This speedboat hacked me through the waves so that my back was badly aching for hours after my arrival. However the most pleasant moments I had in Mahale although my driver from the Gombe Safari company had sent the boat to pick me up again for my return one day to early. We however got that settled well and I could stay as it was planned for 4 days enjoying the jungle and the Chimps I had paid for.
The boat came on the 23rd of January to pick me up again. It was late because of the rough waves on lake Tanganyika. The driver had been sleeping in his car overnight because he came one day too early. It was exactly the same car as on the trip to Mahale. This time happened what I had been expecting during our first trip. The car broke because of electrical problems after 35 km in the middle of nowhere on a hot and dusty road in the wilderness. Some Daladala busses dropped by until it got dark. I urged the driver several times to get into contact with Joshua, the manager of the company, several times. Joshua came to pick us up at 9 pm when it was already dark and brought us to Kigoma, where we arrived at 00:30, totally exhausted, dirty and sweaty at the booked hotel (Kigoma Coast View Resort) which has a 4 Star reputation. The receptionist, a girl had already fell asleep but opened us the door and has let me in into my room. Dirty as I was I wanted to get a cold shower but noticed, that there was no water in the hotel. The shower could not be used, the toilet not be flushed until the next morning from 7:45 am to 8:20 am, when the hotel manager allowed to put on the pump, which delivered the water into the rooms. So I had to sleep dirty and sweaty as I was in my sheets, getting no sleep at all. After taking my shower in the morning I waited to be picked up by Joshua and demanded to see the idiot of manager of that hotel and made clear that this kind of treatment of guest is not only unacceptable but a crime to the paying customer. He apologized but didn't give my money back which would have been the only acceptable way to proceed. I have been regularly in Tanzania for 7 years as a voluntary pediatrician and seen a lot of inconvenience but never have been in a situation like this. This hotel should be put onto a black list for avoiding damage to other customers. Also Gombe Safaris should have offered a compensation for all the problems with the car and for booking this hotel. I was offered a lunch on the day I left. I am sorry to say that but I have the impression after many years being in Afrika that companies which are running under local, african personnel and not able to offer proper level of service and endanger their customers. The next time I am taking a Safari I will make sure who is running the company. This should be a warning to every tourist coming from Europe or the States or Australia to pick their services carefully, avoiding local companies.
20-35 years of age | Experience level: 2-5 safaris
Passionate friendly people who do all they can to make sure you are happy
I emailed Kajie Safaris after finding them on safaribookings. At the time, i was not sure if i should book with a bigger international company that had more reviews on safaribookings or if i should book with Kajie who only had a few reviews, although Kajie was highly rated. After exchanging some emails with Ronald and seeing how flexible, responsive and friendly he was compared to the other tour operators i was dealing with, i chose Kajie. The price was better than the other operators i had contacted for the same exact tour/specifications and Ronald was more genuine than the others.
Initially we had booked the tour for three people.
The day before we were set to travel, a friend decided they would like to join our trip as well. I message Ronald on the night before we were traveling to ask if we could change the bookings to accommodate 4 people rather than 3, and he was so helpful and sorted everything out for us. I don't think you can get that sort of service from another company.
Ronald and Hamida took us around Uganda. They made sure they showed us every amazing view they knew about, all the best photo spots. They were very friendly, and the general feeling was that they were more like friends showing us their country, than just our tour guides. We were very comfortable with them.
You can tell they love what they do and they want you to experience the best they can offer. Even while there, if you decide you would like to change something in the tour they are happy to make it happen.
We had an amazing time. Thank you Ronald and Hamida!
FR
50-65 years of age | Experience level: first safari
Excellent 3 days safari, organized as fast as possible
Everything was ok, nothing to complain about! Eliamini has been a perfect driver/guide for us, and Ben provided us good advice.
US
50-65 years of age | Experience level: first safari
Safari Experience of my Dreams
Ngutu Adventures and Safaris delivered as promised and gave me the trip of my dreams. The owner is very professional and concerned about his customers. Our guide, Saleh, was so informative, responsive and eager to please us! He went beyond expectations to really make this trip memorable! I would highly recommend Ngutu for a reliable, professional safari experience! There are a lot of safari companies to choose from, but this one stands out!
CH
20-35 years of age | Experience level: first safari
Organized, punctual friendly and trustful.I recommend Ngutu adventures to travelers and tourists
It was very enriching. Not only i could get enough information about important site to visit, Ngutu Adventures & Safaris guide are good listeners to answer the customers' demand.
DE
35-50 years of age | Experience level: 2-5 safaris
Amazing trip, perfectly organized!
This was the best journey we ever made and we can really recommend this company.
Special thanks to Mark, our friendly and experienced guide and driver. He has shown us all aspects of his country...great wildlife, nice people and beautiful lodges.
We spent a very good time together and hope to come back soon.
35-50 years of age | Experience level: over 5 safaris
Great wonders of the World Company
Wonderful experience ,experience staff with lovely smile always. I will recommend Friends to use it for Mountain, safari and cultural tour.
