US
35-50 years of age | Experience level: first safari
Very knowledgeable and helpful tour operator
While finalizing my first safari trip with my family I spoke to several tour operators to plan the whole trip within my budget and taste. I found Vanessa is very knowledgeable, helpful and to the point always. In 3-4 months planning period we had 100s of email communication and he responded all ontime every time with eight piece of information. He never tried to upsale and I found him very honest and transparent.
Definitely recommend him for my friends Safari planning.
US
35-50 years of age | Experience level: first safari
Exciting 2 weeks at East Africa with Heritage
Naomi feedback
In 15 days I have covered several parks including Amboseli, Tarangire, Ngorongoro, Serengeti, and Masai Mara expanding over two countries, Kenya and Tanzania. We also went to Kilimanjaro in Tanzania for a day trip covered Lake Nakaru and Lake Naivasha in Kenya. In this 15 days we stayed at various campsites, lodges, and hotels.
Naomi from Heritage of Africa spent hours over email and Facebook messenger to plan the entire trip according to my wishlist. This was our first trip to East Africa and she made it sure that me and my family, with an 11 year daughter, will be safe and comfortable throughout the trip.
During our stay we enjoyed all the parks having knowledgeable guides like Joseph, Peta, and Muini- among them we will rate Joseph the highest for his knowledge, constantly kept in touch with other guides to get the updates and his keenness to show us the best.
We landed at Nairobi airport at 2 am in the morning and our return flight was at 5 am in the morning. Naomi and Sara organized on time pick up and drop off. Time to time Naomi called the guides to make sure the tour was running as planned and their were no issues or grievances. The cars were in good condition, we did not face any problem relating to vehicles. Also in Tanzania, the land cruiser came with multiple bean bags which helped us quite a lot with resting our cameras.
Because of the knowledgeable and well connected guides, we had the experience of a life time and got the opportunity to see the much coveted African wild life including, the Big 5, and some very exotic and exciting moments like cheetahs hunting an impala, lion family eating their fresh catch of the day, cheetah jumping on top of a safari car, and wildebeests crossing the Mara River.
We enjoyed our trip to the fullest. I will personally recommend Naomi to my friends for their safari trip.
Asante sana Naomi and team.
TW
35-50 years of age | Experience level: first safari
Excellent experience
Everything is good, wonderful wildlife and cultural.
US
50-65 years of age | Experience level: first safari
Safari at Chobe National Park
Ines did a great job accommodating our group of 11 with the limited time we had for a safari. From the initial pick-up at our lodge to the final transfer back to Zambia; the Botswana safari was awesome. She answered every question promptly here in the states prior to the safari and everything she said was true. Thanks Again
20-35 years of age | Experience level: first safari
Fantastic experience! Best safari team ever!
Great adventure! We loved it! Highly recommended!
The staff was very friendly and let us see many animals and wonderful places in the Masai Mara!
AE
35-50 years of age | Experience level: over 5 safaris
Most rewarding experience ever definitely my yearly holiday spot from now on
absolute professional and compassionate staff with vast experience in all around travel necessities. After more than 30 years of traveling around the world, with many safari's and trips in Africa this was more than I expected to be the best ever trip. The owner and all staff were absolutely magnificent with everything they did during our 14 days stay. Already having many friends looking forward to plunge to an adventure they know will be tremendous. Thank you all for the time of my life.
US
Dream gorilla trek made possible by Let's Go Travel
The Let's Go Travel team were a dream to work with as my husband and I looked to a dream gorilla trek holiday. Alfred and Charles made the planning easy and took care of everything, even arranging airport transport to/from Entebbe and Kampala. The team is professional, responsive, and fantastic. The transport and lodging were great, and the gorilla trek itself was more amazing than we expected. The driver, Sam, was knowledgeable, professional, helpful and kind. I would highly recommend Let's Go Travel.
FR
35-50 years of age | Experience level: 2-5 safaris
Day trip safari in Tarangire National Park. Our driver Geoffrey was fantastic. The best driver !!!!
My first contacts were with Evelyn and I thought very comfortable with her. Very reactive and she set up our tour on a really Professional way. The best choice were to choose Evelyn and Seven Wonders Safari agency.
NL
35-50 years of age | Experience level: first safari
A well organised, adventurous and unique trip with many breathtakingly beautiful accomadations.
The employees have a high level of English and are more than eager to give you all the help you need. Our guide was super enthusiastic and has told us many different stories about the different type of animals we saw, including the smaller ones, sort like birds and the different type of gazelles you can see on the safari. The arrival at the different kind of accomodations were all very friendly and welcoming. You couldn't escape the good hospitality of a fresh home made juice and employees that would carry all your heavy bags to your tent or room. The lodges were very beautiful and charming furnished. Further more, we were amazed by the many exotic animals we were able to see and the amazing landscape of both the Serangetti and the Krater. How immensely small you felt in the Serangetti and how extraordinary the landscape of the Krater was, not even mentioning the immense difference between those two landscapes.
FR
50-65 years of age | Experience level: 2-5 safaris
Danger: big problem with "Drive Tanzania" car rental
We had a terrible and quite incredible experience with Yoeni Japheth of "Drive Tanzania Ltd". We booked in january 2017, a 4WD for 20 days, 200 USD/day for our trip in Northern Tanzania in july. We paid in advance 4.000 USD for that to an account in Norway (first strange thing for a supposed tanzanian company).
I accepted this fare more expensive that others companies offered because Yoeni Japheth promised us a car "not older than 3 years", sending a picture of a very new safari 4WD. I had insisted (that is important for the rest of the story) on the possibility for the driver of passing easily in the back of the car to be able to photograph animals from the pop-up roof.
On july 15, a car arrived at our lodge one your late with to representatives of "Drive Tanzania". But they brought a big landcruiser for 8 people (we were only two) with a barrier preventing the driver from going in the back without going out of the vehicle (what is prohibited in national parks). As I am the driver and the photograph of this trip, this this characteristic would make my safari impossible. Yoeni Japheth did know that perfectly as our mails exchanges attested.
So I said to these representatives that I can't accept this car and wanted the 4WD type we rent. "Ok, no problem, I will come back soon this the good car, take a coffee, I will pay it", was the answer in front of several witnesses of our lodge.
But they never came back ! I tried to phone to "Drive Tanzania" but their tanzanian number was a fake number. One hour and half later, we received a mail from Yoeni Japheth saying that we "choose to cancel our trip" and "no any other cars are available so we cant help" ! He didn't even offer any refund.
I immediatly asked Yoeni Japheth to call me to discuss the problem but he refused to do it, repeating in email his false allegations.
He refused later any refund so we loosed 4.000 USD and had to try to find an another 4WD in peak season. Our journey has been deeply disturbed by what I call swindle because Yoeni Japheth, who seems to live in Norway, knew that we need and rent a precise type of car.
Of course, I lodged a complaint against "Drive Tanzania" at the Arusha police on July 19. They take this affair seriously.
Eric