20-35 years of age | Experience level: first safari
It was the best family experience with the staff and with kid's no worries
It was the best experience beyond our expectations
NL
50-65 years of age | Experience level: over 5 safaris
Grassrootz listened carefully to all our wishes and organized a wonderful trip to Western Uganda
Your trip to Uganda already starts with a good laughter when meeting director Sander van Zanten! He listens carefully and asks the right questions with a good sense of humor. As we wanted to start our trip in Rwanda, Sander offered several ideas what to do and where. We could add additional activities to the suggested programme easily. All you need to know about visa requirements, health certificates, you can ask him and you get the answer in due time.
We had a perfect match with our guide and chauffeur David Otto. Being a family travelling with three young adults (age between 18 and 21), David understands perfectly what the trip makes interesting and a pleasant journey for them. We enjoyed the splendid wildlife in Western Uganda thanks to Davids knowledge and enthousiasm for mother natures beautifull creations. Be prepared to raise early (5.30 am), you are rewarded with a unique experience. A big plus: we had good conversations about serious things in life as well. David is a perfect driver, small problems with our car were solved practically. Combining nature, adventure and a good grasp of culture is what you get! With Grassrootz you stay at community accommodations which we appreciated so much. We wanted to experience how ordinary Ugandans live in their villages and grow their crops in the fields. This expectation was 100 percent fulfilled.
Enjoying Kampala, music and city life was a good completion of our three week trip. Enjoy your day, every day! Grassrootz Uganda helps you make it possible.
50-65 years of age | Experience level: first safari
Firstly very patient in planning, excellent and very knowledgeable guide who did everything to help
Accommodation chosen was terrific, advice on best options excellent, Ugandans are lovely and very friendly, the company was well organised and credible. Had an awesome experience in Queen Elizabeth, Kibale and Mburo. What would I do differently - with the same company. From what I hear probably include Murchison Falls. It was all excellent and most of all quality food and very safe. I am an older woman that travelled on my own and it was easy.
US
35-50 years of age | Experience level: first safari
They made my once in a lifetime experience a once in a lifetime experience
On our trip 8 of us had a 4 day safari and 8 day Mt Kilimanjaro climb. Brenda was super helpful at very stage from planning until we boarded the plane home. We were treated as family friends with our trip customized to meet our wishes and needs. Emails and skype calls prior to the trip were half full in making sure we were prepared and also that our expectations were being met. The experience was beyond my expectations. The safari was incredible with knowledgeable drivers, great lunches, water packed for us every day. The hotel accommodations varied and were all wonderful. Brenda was able to get updates from Festo while we were on the mountain and she kept our family and friends updated on our progress. They were thankful for this because when we did not have cell service and no other way to let them know how we were doing.
I can't say enough positives about our experience and how thankful I am for their part in making this a trip I will never forget.
NG
35-50 years of age | Experience level: first safari
Perfect
Right from the start, the communication with Daniel was perfect. All mails were replied promptly and he even gave help by suggesting an itinerary. We used big foot for airport transfers both ways, and a day tour. They took us to Nairobi National Park, the David Sheldrick Wildlife Trust and the giraffe center. Also to Kazuri beads. I thoroughly enjoyed my day with their driver Saidi and staff Timothy. I would recommend them to anyone visiting Nairobi. Looking forward to returning to Nairobi and going on a safari to the Masai mara with them
ES
50-65 years of age | Experience level: first safari
They went out of their way to serve us
I thank the safari operator and their driver, we did a 5 day tour nakuru masi mara. i wanted to give them a 4 star but decided to make it 5 star. we left our bag in Nakuru hotel on our way to masi mara. after contacting the office they brought us our bag to masai mara without any extra charges, this was so impressive and kind of the operator. Thank operator sun splash
IT
35-50 years of age | Experience level: 2-5 safaris
Amazing days with Viva Safaris
We had an amazing experience with Viva Safari. We have been quite unlucky in Tremisana (could happens) but our guides did theyr best to spot something. In Marcs Threehouse (especially during the Kruger day) we had right the experience we could only hope to have: amazing.
RO
35-50 years of age | Experience level: first safari
One day Safari in Mikumi National Park
Very professional agency. Everything was booked via internet/email and the trip was fantastic. Highly recommend Usambara Expeditions.
NC
35-50 years of age | Experience level: 2-5 safaris
Gorilla Safari in Uganda and Genocide museum in Kigali
I really enjoyed the Tour organized by Gorilla Bookings. The rate is quite high, but the services have lived up to expectations, both for the gorillas safari, as well as the visit of the country where there is still passage to Rwanda to visit the Genocide Museum in Kigali.
I especially keep an incredible memory of Meddy, driver, guide ... became a friend. A real encounter that is warm in the heart! To recommend !
CA
35-50 years of age | Experience level: first safari
So far with Miguel from Soul of Tanzania
Miguel from 'Soul of Tanzania' took over after we booked with other company, and they diverted us to this company as they had some issues within their own company, we were completely confused and uncertain. Miguel ensured we are taken care of and smoothened the whole process until now.
I am pretty sure our safari is going to be excellent and looking forward as we are assigned with 'Benedict' and hoping to have good unforgettable moments of life time. I will write review once the Safari is done however, I wanted to say that they have height of patience to handle our questions and are not only after getting business done.