SG
20-35 years of age | Experience level: first safari
A phenomenal and memorable experience!
I am so happy I stumbled upon Earthlife Expeditions online. I reached out to various tour providers online, however Mr Deo's immediate and prompt response, along with a detailed itinerary and a bunch of different tips and suggestions instantly stood out from the other providers. I was organising a family holiday, which was a task made even more daunting by the fact that my parents wanted a laid back, luxurious safari, and my younger brother wanted adventure.
Mr. Deo was not just understanding and accommodating, he was also incredibly flexible with the itinerary and gave us great recommendations. Having been in the industry for so long, he really knows it inside out. In addition to that, he is very warm, and goes the extra mile to make sure his clients are well taken care of. He really does make it a point to see to things personally.
Our trip started in Tarangire, and we continued on to Manyara, Central Serengeti, Northern Serengeti (to see the migration) and finally the Ngorongoro Crater.
The team took care of everything, from accommodation bookings, to food, drinks and the entire travel with all permits. The quality of the lodges and camps were phenomenal. Like something from the movies! There were enough and more safety precautions taken, and we never felt scared or worried. The food was absolutely delicious, and we ended our trip in Zanzibar where we stayed in a small boutique hotel (which was absolutely beautiful!).
Our guide, Mr. Gilbert, was very friendly, and incredibly knowledgable about all the animals and the birds. He is so warm and friendly, we really took to him immediately. He had a great sense of humour and we were really very fortunate to have him as our guide.
As unforeseen issues can affect anyone, we did have a slight issue towards the end of our trip with the car, which unfortunately was difficult to rectify as we were in the middle of nowhere. However what was heartening were the steps Mr Deo took to make sure that we were comfortable and duly compensated for any inconvenience. He made it a point to meet us at breakfast before we left for Zanzibar to take down all of our personal view points and to make a note of our feedback. This not only demonstrated great service but also showed us how personally involved Mr Deo is with all of his clients, and that he will go the extra mile to make sure we have a good holiday.
Issues can happen with anyone, anytime. The real difference is when you're well taken care of throughout, and the tour providers go the extra mile to make you happy.
This really was a trip of a lifetime, memories I will carry forward with me for life. We witnessed the great migration, were fortunate enough to see a Lion and Buffalo hunt from start to end (the buffalo escaped a pack of 4 lions!) and Mr Gilbert made it a point to show us everything we possibly could within the time frame.
I will recommend Mr Deo and Earthlife Expeditions to my family and friends in a heartbeat, every single time. Thank you so so much for making our holiday so memorable!
NL
35-50 years of age | Experience level: 2-5 safaris
Great experience!
I did the 3 day gorilla track and it has been amazing. Meeting the Gorillas and being so close to them was very special.
Moses, my guide was very nice, helpful and he told me a lot about Uganda, the culture and the wildlife.
My hotel was great and everything was well arranged. So only positive feedback!
50-65 years of age | Experience level: over 5 safaris
Still owe us over £1200 over a year in and you don't think this is robbery?
Dreadful. See previous entries. Shocking admin, shocking ability to follow up complaints and still owe us over £1200. Admitted at start of December that they HAD had the money we sent in December 2016. Over a month later from their admission they have still to repay it. So they have now had our money for over a year... Am now looking at contacting police as cannot see any other way to get the money back. Let alone any thought of an apology, compensation for lost interest etc. Such a beautiful country and with many great people Unfortunately this is not a company to trust at all.
NL
20-35 years of age | Experience level: 2-5 safaris
Simlpy Amazing Adventure!
This was my second visit to Murchison Falls national Park however, our first time with Wild Jungle Trails. I have never been more impressed with service in my life. Our guide Fred picked us up from the airfield upon our arrival and brought us to our lodge. The vehicle was incredibly spacious with a pop off top for us to be able to stand up and look out of. From the minute he was with us he was indeed only informative, thorough and hard working. We told him we wanted to see Lions and he literally would not stop searching for them until they were found. And we ended up seeing the ENTIRE PRIDE!!! He was able to spot animals from so far away it was astounding. The second day, after three hours of searching, he seriously spotted a male lion under a tree from over 300+ meters away. He would not disappoint. On the water portion of the trip, he explained to us everything we saw including each type of bird, and their nesting habits. We learned so much. It surpassed my first safari so much because he just cared about our time and happiness so much. If you ever visit murchison falls with WILD JUNGLE TRAILS make sure to get him as a guide!! Don't forget to tip him extra. Not that he'd ever ask for it but he's worth every penny!!!
20-35 years of age | Experience level: first safari
This company is good
The service they provide is amazing I really enjoy my trip to Kilimanjaro I didn't think I could reach the uhuru peak but the company tour guide made me to reach the peak and Its great pleasure for me thank you uprise Africa explorer
NL
35-50 years of age | Experience level: first safari
Gorgeous experience and very professional guide!
We had a super trip in Uganda for 9 days with Wild Jungle Trails Safaris.
Our guide Twaha was excellent. He was very knowledgeable and he was a very good driver too.
The road trip to Kibale Np, Queen Elizabeth Np and Bwindi Impenetrable was really amazing and lodge selection was perfect , Especially Silverback lodge and ishasha wilderness lodge in Queen Elizabeth National Park,
I would highly recommend Wild Jungle Trails Safaris who is a very professional agency and I would definitely use them again when back in Uganda or Rwanda in the near future,
IT
35-50 years of age | Experience level: over 5 safaris
All perfect!!
We spent 10 days in Tanzania and Furahia was the best! The car was new and the windows bigger than the other companies, our guide Safe is very skillfull and know well the road, the animals and the trees and shrubs. Also the accomodations chose by Furahia were very beautifull and relaxing. We have to come again!
50-65 years of age | Experience level: over 5 safaris
3-day safari in Masai Mara fantastic, day trips in Nairobi bit disappointing.
We booked our trips with BB Safaris on arrival in Nairobi. Our day trips in Nairobi to the elephant orphanage and giraffe centre were good and well worth the visit but the 1-day safari to Nairobi National Park was disappointing with a 'driver' rather than a 'guide'. Our 4 hour schedule was reduced to 3 hours with an unplanned, and quite frankly, unwanted visit to a snake centre. I didn't enjoy the day which is why I've scored 4 instead of 5.
However, our 3-day trip to the Masai Mara was outstanding! This was mainly through our guide (Patrick) being so expert in knowing where to find the animals and getting us the most amazing sights of animals in their natural habitat and family scenes unfolding in front of us as we watched enthralled. I am still buzzing from the experience!!
For a budget safari we felt we had a fantastic trip that was worth the money.
JP
35-50 years of age | Experience level: 2-5 safaris
Wonderful driver
I wondered which company to choose but I think that itwas good to choose Mwema africa safari.
First of all, before traveling,the travel company sent me the contents properly by e-mail,the point of anxiety was eliminated.
Mr Buhembo , BMS SAFARIS LTD director of the company in Tanzania,was also very kind and thankfully ,it was made a fun trip.
Mr Fedrick ,driver and guide ,was a sincere person. He was good at finding animals and we were able to see the hunting
scene of the lion. When We go to Tanzania again, we'd like to ask Fedrick for our guide.
UA
35-50 years of age | Experience level: 2-5 safaris
Excellent, professionally organized tour.
Impressions are wonderful.
The level of service is the highest.
Heads of the company are very concerned about customers.
Several times they called from the central office, asked whether everything was in order and whether everything was fine.
At the end of the trip, when we were already brought to the hotel in Nairobi, the driver called the central office and asked us to personally report that we are OK.
The vehicle was not new, but in good technical condition.
The driver, Peter, is very attentive to us, and drives carefully.
I tried to show the maximum number of animals.
He has been driving tourists for safari for 30 years, but despite this work he is obviously not bored, it is relevant to the soul, it is pleasant to communicate with such a person.
Services do not impose.
"Do you want to see the Masai village, but you have to pay for every step?" - "We do not want to" - Ok, once I proposed everything.
The travel schedule is very well thought out and very clearly implemented.
We thought that we would get tired, but we were not tired at all.
Camps and lodges we chose when booking completely corresponded to the description (Satao and Serena) Particularly impressed by the camp of Satao, where a herd of impala was sleeping on the territory.