35-50 years of age | Experience level: first safari
Cannot praise the Wayfairer team enough
The experience we had from Wayfairer was nothing short of first-class.
Yes, the places we stayed and visited were exceptional, however it is important to distinguish between these and the services that were provided by Wayfairer in terms of putting together our trip; this is a review of Wayfairer as a travel agent.
The sales process was pleasant and pushy like some of the others. They took time to understand our goals from this trip and were happy to offer ideas as well as match our needs.
Their choice of local partners (a critical part of the trip; things like safari guide, transfers etc.) was everything we could have hoped for and more, the best service and experience we have ever had. Everything just worked.
Communication was excellent throughout the process.
Even while we were on our trip they were able and happy to answer queries via their Concierge.
We will be using them again and would have no hesitation in recommending them to anyone.
DK
20-35 years of age | Experience level: 2-5 safaris
Very wonderful. Both simon and especially Robert where amazing
Communication was great and the guides went above and beyond. Robert was extremely professional with a great understanding of the English language and made the trip a breeze. I cannot speak highly enough of Robert. His expertise and general knowledge of Kenya, animals, sports and all other areas was amazing.
FR
Oscar and Laura made us feel very special . The safari excellant , our expectations were fufilled
Once we had booked the operator took good care of us , communications were good , timing was perfect . The safari was our first and it lived up to and above our expectations . Our guide was very knowlegable and answered every question with precision . The lunchtime break was extremely good , we really felt very cared for .
SE
20-35 years of age | Experience level: 2-5 safaris
A hands on, flexible and professional agency
A few months ago I contacted Luciano Tours and Travels for an upcoming group trip of 23 people traveling to Livingstone, Zambia. The challenge was that this was not your typical group but a fun and adventurous group that wanted to maximize their stay completely. From the moment the group they landed to the moment we left, we needed some action. I had some ideas of what I wanted to do with the group and decided to work with Luciano who efficiently worked with me to put the ideas in action. With the help of their input, expertise and local awareness on what's possible and not in Livingstone, the agenda ended up being one of the absolute best. Not only did they work hard to facilitate the ideas, but Luciano Travels was very flexible as well. We had some last minute decisions/changes and last minute transfers booked and they solved it all within a few minutes. The flexibility they have is outstanding, especially for a group. Not only was also the communication between us and Luciano perfect from day one, but they were also on site 24/7 to make sure everything worked smoothly. Could not recommend them enough! A big thank you to Shadrick, Vera, Thomas, Jason and the entire team!
FR
20-35 years of age | Experience level: first safari
Nice responsible tailor-made 9 days safari
Mwanje and Image met all our expectations for the organization of our private safari outside of conventional and overly touristy hotels. Our itinerary allowed us to discover the wild life of Kenya and to appreciate the kindness of its inhabitants in a calm and privileged setting. Nice detail: the warm welcome at the airport by Mwanje, the owner of the agency, before leaving directly with our super driver for 9 days, James, very friendly and dedicated. The quality of the guide is very important for a successful safari, as is the location of the camps in or near the parks. The iconic and essential Landcruiser was included directly in our package, a real plus. We chose a 9-day safari rather than a 5-day + beach, a choice that we really did not regret, time flies very quickly in these unusual landscapes. We directly booked our plane tickets.
TR
20-35 years of age | Experience level: first safari
Amazing Safari Tour
The experience that we had in safari with Fur Tours was really great. Noel was so kind and helpful from the beginning to the end. Our tour guide Imanuel was a great person. Thanks to his 11 years of Safari experience we always were at the right place at the right time. We could see Big Five!
We bought a mid-range tour and we thought that the lodges would not be so confortable but the places where we stayed including the tented lodges were amazing. The service was always perfect, it made us feel like in a five stars hotel. It was all great. By the way, the personal of the Tloma Lodge celebrated my birthday in a really very special way! Thanks eveybody for every single moment! We will come back!
NL
65+ years of age | Experience level: 2-5 safaris
Very well experienced touroperator, good program including lots of game drives
Safaris in 3 different parks, Ambosseli, Masai Mara and Lake Nakuru.
We have seen all the big 5 and lots of other game. Very good driver George and he was a good spotter. Accomodation is okay. Kind staff.
For 1 week you will have a good image of Kenia and their people and animals. Onyl remark, lots of driving and distances.
50-65 years of age | Experience level: over 5 safaris
Memorable trip of a lifetime - for all the right reasons.
Exceeded expectations. Superb driver (Paul) who expertly managed many challenging tracks, and a great cook (Kata) who served up good food in some basic conditions. Both were attentive to the group’s needs and wishes. It was a fantastic safari experience (getting to Lake Turkana isn’t easy) with a perfect pace and variety of experiences and good value for money.
Missed out on the Turkana central island... next time!
DE
20-35 years of age | Experience level: 2-5 safaris
Incredible Safari Experience
We booked a 3.5 day safari with Samora explorers and we are extremely happy with our choice. My fiancée and I were looking for a budget option for our first Safari together, and what we got for the price far exceeded our expectations. Everything you could want from a Safari was absolutely perfect, from day 1: the conversation about what the safari would include, the booking and payment process, the pickup from and transfer to the hotel, the accommodation, and, of course, the safari itself. Iddy always instantly responded to my many emails, and was even super flexible with the payment (I paid in multiple different currencies). He was very accommodating with our logistical needs (meeting us late at night at our hotel the evening before the safari for a briefing, making sure we got to the airport both on time and well fed, thanks to a great lunch box).
Our guide and driver Iddy, in just a few days, managed to show us the Big Five and countless other animals, as well as incredible landscapes. He created such a welcoming atmosphere. What I valued in particular was that we always felt a 100% safe, thanks to his driving, his immense knowledge about the wildlife, and the fact that he knows the area extremely well. An added bonus for us was that Iddy speaks German in addition to his perfect English.
There are many safari operators in Tanzania, and while we didn’t have much experience with safaris (I did one in Kenya before), what stood out to us is how kindly Iddy interacts with his staff and other people around him. So for anyone looking to support a local safari operator who treats his people fairly while offering a decent price, Samora Explorers is an excellent choice.
65+ years of age | Experience level: over 5 safaris
Thanks for another wonderful Tanzanian Experience
Firstly we wanted to have a Tanzanian owned and operated tour operator. RA Safaris did not let us down . They organised a fantastic itinerary of Lake Mantra, Ndutu, Serengeti, Ngorongoro and Tarangire for my wife, my daughter and her husband and their 2 children aged 8 and 10.
We have been to the Northern Tanzanian game parks 3 times before, but this was the best trip of them all.
Our Guide/Driver (Sahele) was one of the best you could possibly find. He knew his fauna in particular his birds He was a very careful and competent driver, who managed to help other drivers out of difficulties when they got bogged in the mud. He knew how to drive in the very soft conditions. Nothing was a problem to him. He made it a fun trip for the grand children.
When we needed help for some medical and other issues, the response by the owner Zeph was terrific - speedy and effective.