ES
50-65 years of age | Experience level: over 5 safaris
DANGER!! A genuine Swindle of touroperator in Bostwana.
The worst safari ever!!
Last October we went away to Bostwana a group of 6 persons in a safari of 13 days, 12 nights. We contract months before across the local agency Bush Baby Calls LTD since the price that offered us for the itinerary for that we look was not bad (The major mistake that we committed). His manager, such a Mogakolodi Serumola, was the one who was answering to our post office on our doubts. To reserve he asked us for an anticipation of 50 % of the price of the safari. Hitherto all good, but when we come there everything was from bad to worse and almost at all it was adjusting to what we contract. Our safari would begin in victory Falls and from there we would go to the Kalahari to be rising for the Delta of the Okavango. The manager, a scoundrel, only faced the consequences the day of beginning of the safari to appear and, overcoat, to take the rest of the money. Then it never faced the consequences in spite of living through situations of extreme gravity. Always he was throwing the fault to his workers. (In spite of being whom I receive and with whom we contract, the very inept one was exempting his responsibilities blaming his workers as if his workers were not of his responsibility).
To begin, the first day took from us the food that was included (also we had to pay to us of our pocket the breakfast in the hotel K1 in spite of being included in the price). It did us to lodge at Matswere Gate's very same entry and not at the approved camping. It made us encamp opposite a few destroyed and sickening baths riddled with scorpions and spiders (we have photos). In addition one of the clients was a major person and we ask him expressly that we wanted the shop of encamping with bath in his interior since this person was needing in the nights of going to the bath. It ignored and this 70-year-old person, I spend an authentic Calvary every night. His workers were excusing themselves of everything and were sending us to speaking with the manager, such a Mogakolodi Serumola that was never giving solutions and was escaping of everything. For limit, the land rover that gave to us (a land cruiser) defective wine with the ruadas in poor condition (even that of supply). In the first days the wheels failed in diverse occasions and we lost a lot of time changing them. In a safari you can puncture because it is normal; what is not normal is to come already of before hand with all the ruined ruadas, especially when the voyage for the country was going to be hard. But the worse thing was for coming, to the third day we were preparing to leave the desert to go to Moremi and they returned to trump the tyres. They left wire drawing us in the middle of the desert more than 4 hours.! Without water or coverage to call nobody!! He had to be a companion the fact that sim was giving his card to the driver in order that it could call the manager because none of the workers had balance. After a few hours ms late, the manager us tarjo a wheel to be able to go out of there (they were trumping 3 wheels and only it us brought one). We ask for explanations him for the condition of the car and of our safari of evening in Moremi that we it had lost since we do not come in time to the reservation and he said to us that we should not worry that we would do safari by night. Obviously it was a lie. We did not do safari not in the evening not by night in spite of having paid them. This it was the last time that we saw the manager. Nevermore it faced the consequences in spite of the multiple incidents that we would continue having and his vague promises of which it would be there or it is. A person's fraud.
We come to Moremi and, not only we did not do safari of evening by night since it us nor had promised, if not that the camp was a disaster. The showers had not even water. In spite of being almost 5 hours thrown in the desert of the Kalahari more the distance that we had to cross there was no water in the showers. The minimal thing that it is necessary to to do before sending a few clients to a place (independently of what they pay) is to make sure that expires with the minimal services. It did not even do it. It had clear that it was not going to face the consequences and his employees were not moving a finger invoking that they did not know anything. Everything was a disaster. We were thinking that already at all it could go to worse. And we are wrong.The car was continuing so bad. Stopping every little for the condition of the wheels. They promised us to change it when we were coming to Maun and, again, they us lied. They did not do it.
In Khwai it happened a little that I do not wish anybody. Already everything was a disaster. This man had ruined the vacations and it never faced the consequences. When we come to the area of Khwai proceeding Moremi's, we did safari in route until there came the hour of returning to the camp. The case is that for very incredible that it seems …! We never come!. The chauffeur put to look for the camp and … he did not find it. It started raining, key the night and the driver continued turning looking for the camp and …! Nothing!. The people started becoming very nervous until it made clear to us that he was not finding the campsite, which was not where it had to be. It was a closed night, was raining and was not giving us solutions. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. Everything was one it defrauds and they never gave to us solutions. When we come to Chobe, our last stop before returning Victoria Falls, it took from us one night that we had included and paid. Very scoundrel wanted to take us one day in Chobe in spite of having it quite full (invoices, contracts and itineraries in our hand) and it made us pay the income to the park invoking that then would pay it to us. Lie did not pay them (we have the income to the park) again, ever.
In end, a hell of trip with a disastrous company. The worse thing through that I have never lived in my trips. A manager who is a scoundrel and a compulsive liar. Flee of this company. Do not leave you to be deceptive either for his initial comity or for his prices. The cheap thing works out expensive (to us very expensive). Only I regret not having had time to denounce him in Kasane.
NZ
20-35 years of age | Experience level: first safari
Amazing Safari Experience!
We organised our safari from New Zealand and Dani was excellent at replying to emails quickly and answered all our questions. Our transfer from Johannesburg and back was also organised so it was very stress free experience for us. The safari itself was amazing, much more than we ever imagined! Brandon is incredibably knowledgable about all animals, big or small and was more than happy to answer all of our questions. He has 12 years experience as a guide and it certainly shows, he nows the park very well. Staying in the park was great and we were very well looked after by Dani who cooked amazing meals for us, we enjoyed 2 game drives a day in the morning and evening and spent the rest of the time relaxing at the camp. Dani and Brandon are super nice and friendly and we would definitely recommend Shinzelle Safaris to anyone interested in a great safari experience!
CN
35-50 years of age | Experience level: first safari
Its warm and Fantastic
Everything is perfec, with Tukio Safaris,you travel rest assured like somewho sleeps on the ground . Services,communications are awesome
PT
20-35 years of age | Experience level: first safari
Asseri is an excellent guide!
I traveled in Tanzania in 2016, with other company but Asseri was our guide, and he was very professional, knew a lot about the wildlife, always doing his best for us to see all the animals. We had a great time with him!
US
35-50 years of age | Experience level: 2-5 safaris
An exciting, pleasant and well organized tour of Tarangire, Manyara and Ngorongoro. Amazing
Excellent. The safari exceeded my expectations. Friendly and knowledgeable stuff. Fun day trips with relaxing evenings with excellent cuisine.
Very flexible within reason, money well spent. Thank you African Zoom Adventure Tours.
20-35 years of age | Experience level: over 5 safaris
I received a very good service and enjoyed the tour
It’s offers a great service, the personnel is well informed and the hospitality is recommendable.simon
DE
35-50 years of age | Experience level: 2-5 safaris
Amazing Trip through South Africa , Botswana and Simbabwe
This was the bestes organized trip Investition experienced so far.
The communication and the service were perfect and well above our expectations. The accommodation was always good and the places we visited were so beautiful, we saw so much game, just amazing.
Stephen and Emily are the best guides one can imagine, so lovely and caring.
I highly recommend Explendor tours.
CH
35-50 years of age | Experience level: first safari
Excellent!
The whole trip was perfectly organized. Communication, planning, service, accommodation, sights - everything was just perfect. We really had the greatest experience possible. The tour was even more exciting than we had imagined. I would really like to recommend Rhulani Safaris for photo safaris or just for getting an impression of this beautiful country and all of the animals living there. People at Rhulani Safaris really do their best to make this experience unforgettable. We will go there again as soon as we have vacation that is long enough ;-)
DE
20-35 years of age | Experience level: first safari
Some Fantastic Days in Safari and City Tour Mombasa
My girlfriend an me had a very good time with WildLife Sun Safaris during our Holiday in Kenia.
First we booked a 3-Days Safari to Tsavo-East National Park and Amboseli National Park for a fair and good Price. Our Driver Thoja gave us a pleasant Ride to the National Parks and also inside the Parks. During the whole Trip we felt save and comfortable in the car and also in the Accomodations. By the way the Accomodations were much more luxury what we expected. If we had questions or a request to Thoja, he always took the time to answer us and to fullfill our request.
Because of the very good Safari Tour we booked another 1-Day Safari to Shimba Hills and a full day City Tour which were also absolutly satisfactory Trips. You will definetely not do something wrong, if you book a Trip with WildLife Sun Safaris. Definetly 5 Stars.
Also many thanks to James who has answered always and very fast to our Mails and Questions. Thanks for the great days in Kenia!
Greetings from Germany
Sylvana & Matthias
IE
A trip packed with exciting animals, beautiful birds, friendly and helpful and efficient people.
Dealings with the firm were most reliable and helpful. The facilities were great. The tour exceeded all expectations. The value was outstanding. We saw over 113 species of birds as well as wonderful Lions, Elephants, Impala, Puku, Water Monitor, Hippo, Crocodile, Buffalo, Giraffe, Jackal, Warthog, Sand Snake, Steenbuck, Mongoose and Red Lechwe. I strongly recommend Africa Zim Travel & Tours.