ES
65+ years of age | Experience level: first safari
The worst experience of my life in Africa !!
An authentic deception. I felt cheated by this company. It was my first safari in Africa and had a lot of illusion but the bad management and planning of this company did that our safari was turning into a nightmare. The manager of this company was called Mogakolodi Serumola. An authentic disaster. He never faced the consequences opposite to the quantity of problems that we had: it gave to us a torn land cruiser and left wire drawing us in the desert of the Kalahari for hours. It took us show restraint, breakfasts and dinners that were included in the trip. It gave to us camps that were not the approved ones (some without water). It took us games drives in spite of having paid them. It made pay the income to a companion to the park Chobe because he said to us that it forgot to do it and to never return the money to us. But the worse thing happened in Khwai where his driver left wire drawing us in the middle of the night in the sheet and we had to sleep in the hut of a few ladies since it was not capable of finding our camp.
An authentic shame the management of this person.
20-35 years of age | Experience level: first safari
The best I have ever had
The service was great unlike the other companies hope you will continue with the same altitude towards your customers and try making your company more known by people
20-35 years of age | Experience level: first safari
Excellent
Thry are very professional in how they handle clients. Had a nice experience.
DE
20-35 years of age | Experience level: 2-5 safaris
Awesome tour!!
I had a hard time finding any tour company to arrange a safari for one person. I wanted to join a group but all seemed impossible and way expensive until I made contact with Mr Peter ( the Manager). In a short time, he planned a private safari to Maasai Mara for 3days and Lake Nakuru for a day trip. The trip was very well organised. My tour guide/driver made all tge arrangements. Being my second safari to both Maasai Mara and Lake Nakuru, I had the best experience...
I would definitely recommend them to anyone who wants everything well planned in Kenya or other African countries.
PL
20-35 years of age | Experience level: first safari
Good.
Safari the best. Driver Richard is the best in all of Africa. He knows the entire territory of Masai Mara.
I honestly recommend.
TH
35-50 years of age | Experience level: first safari
Great experience
Great taking care and good command in English, good service
ES
35-50 years of age | Experience level: 2-5 safaris
Teh safary with sunny sagari has been amazing!
Our guide Peter is great!. He was always taking care of us, he asked all the time what we wanted to see and the time of leaving and starting our safary
The hotels that they booked for us were fantastic, very good quality!
Is was a very very great experience doing a safary with sunny safary
marta
US
35-50 years of age | Experience level: first safari
Benson is the BEST - his enthusiasm, consideration, maintenance and flexibility can’t be beat!
The communications were great, although I was naive in planning for the visas. The service was outstanding, catered to my personal preferences. The flexibility demonstrated truly exceeded my expectations. The safari tour itself was far more than I ever imagined, including lions mating, giraffes sparring, hippos floating downriver, the wildebeast migration and the most adorable families of warthogs playing!
BENSON having found the big five in Masai Mara the FIRST day allowed time to be spent the following days watching the animals interact. While knowledge and experience are typically expected, I appreciate that Benson took the time to learn my interests and arrange changes to my itinerary. His efforts to promote the community meant that we were always well received. Benson’s individual enthusiasm was especially rewarding at the end of the day when I was tired (I would have missed the lions mating if he had not taken the extra turn on our way back to camp!) The accomidations were outstanding and Benson’s care for the vehicle was also much appreciated because he kept the windows clean for better viewing and it never stalled.
I hope to reserve first choice on him being my guide when I return, which I definitely will!!!
BE
20-35 years of age | Experience level: 2-5 safaris
Very good experience
Trip was very well organised, i had nothing to worry about. Hotels were of good quality, driver on time, and all for a fair budget price. I definitely recommend Chigo Tours.
GH
50-65 years of age | Experience level: over 5 safaris
Excellent service and tour guides. Many thanks again.
Excellent service and extraordinary tour guides. Many thanks again.