CH
really cool safari
Everything was fine! I can highly recommend shemeij!
35-50 years of age | Experience level: first safari
The perfect safari
James was out guide in our honeymoon and we could have asked for a better experience. He was knowledgeable, kind, attentive and funny.
We spent a week in different reserves in Tanzania and we were totally blown away by the trip. We look forward to going back again.
Thanks James!
35-50 years of age | Experience level: first safari
A wonderful 6 days Kilimanjaro Machame and safari in Tanzania
A wonderful 6 days Kilimanjaro Machame and safari in Tanzania
Leken Adventure organized our trekking tour this August 2017, on Uhuru peak and of course, 5 days lodge safari around Tarangire, Ngorongoro and Serengeti. All team is very experienced, giving the right directions especially on the high altitude, ready to help anytime to everybody and to do all in right way. Leken Adventure team of guides, porters, chefs, drivers and management staff are more than kind and will do all to make your journey in Tanzania unforgettable. Our choice was 6 days climbing tour for Kilimanjaro and 5 days Tanzania lodge safari, all organized very precise and according to the offer and our agreement. There is no hidden costs. Looking for the best way to climb Kilimanjaro and safari, Leken Adventure is the best choice.
35-50 years of age | Experience level: first safari
professional - reliable - knowledgeable
From the first day of my journey everything went perfectly well. Organisation was flawless. The assigned ranger was professional, dedicated and had a lot of expertise. Expertise of the geography of the parks, of the whereabouts of the different animals including the big five! He made sure that his visitors do not miss any highlight. To be recommended... absolutely!
35-50 years of age | Experience level: 2-5 safaris
Super organisation and service
Peter had organised a 2 nights and 3 days safari in Lake Naivasha & Nakuru, with a stopover on Hells Gate + Crescent Island for us. We had a great organisation and everything was ready for us.
Good cars / guides / service at the hotels or restaurants he had booked for us.
We were two women travelling by ourselves and we felt very well taken care of. Safari for princesses :)
20-35 years of age | Experience level: first safari
A superb experience, at one with Mother Nature!
I absolutely loved this Safari- the tour company, themselves, were really quick at responding to our correspondence and very helpful during the process of booking. The safari itself was incredible! The guides were so knowledgeable, fun and friendly and we managed to see all of the animals in the Masai Mara. The accommodations are quite cosy and exactly what you need for a pied-a-terre. I loved this experience so much, I’d happily come again.
35-50 years of age | Experience level: first safari
Great personalised safari, experience of a lifetime.
Great communication up-front to design our perfect 6 day safari trip.
Excellent tour guide, amazing accommodations with great food and spectacular views!
US
20-35 years of age | Experience level: 2-5 safaris
Friendly and safe safari driver!
John was a great driver and super friendly. He speaks great English and we all had a fantastic time. He had lots of field guides available and knew a lot of the birds by sight. He even let me send him photos after I got home to help me identify what kinds of birds we had seen.
NL
20-35 years of age | Experience level: 2-5 safaris
A company with internal conflicts and no service when problems occur.
We did the 7-day Masai Mara / Lake Naivasha / Hell's Gate / Mount Kenya trip with the two of us. The driver and guides they hired were nice people. They were freelancers and not attached to Nairobi Tours Promoters & Safaris itself.
However the instructions they gave our drivers were minimal, which caused us to miss the morning game drive in the Masai Mara. This game drive would require an extra 24 hour permit to the park ($70 p.p. plus a fee for the vehicle) that we've paid for and did not receive. During the trip we mailed and called with the company and they ensured us that they would look into it and that they would talk with the driver.
after our trip we received the following mail:
"Hi Lotte,
Hallo and thank you. I have met the driver and will finalize your refund of US$ 160 for Masai Mara. I have spoken to my boss and will deposit the money before the end of the week. Kindly bear with me for any inconveniences caused. Thank you in advance!
Best Regards,
Vickson"
However, we never received anything. We contacted Vickson again and heard that he wasn't working for the company anymore and that we should ask for Benard. It was strange that no one else of the company mentioned this to us as every mail we send to Vickson, was also send to the mail address of Nairobi Tours Promoters & Safaris. After contacting that same mail address we received a series of mails that were full of things that Vickson did wrong (which we aren't really interested in) and that we should've contacted them while we were still in the Masai Mara. The fact that we contacted them the day afterwards with someones elses phone and the first bit of WiFi we encountered somehow wasn't good enough. Two of the mails we received are listed below.
Mail 1:
"well mr Lotte , i could feel your your wrath and personally i could have
the money you demand leave the company i could seatle it despite having
the driver speak otherwise and also victor making a decision withiout
consultaion on the matter . frankly and honestly speaking is it kind of
incitation from some quarters or because of what , nevertheless i still
would tell you shelve the decision to recommend the company negatively.
hope you consider my request"
Mail 2:
"yea mr lotte you know we had alot of infighting within the
oprganization and some agrieved characters could be trying just tirnish
the name of the company by any means , the reason i say am honestly and
frankly is because on the day of departure vickson was thrown out of
thecar you went to tour after demanding some kickback from the
driver/guide that you went with and ever since he hasen tring discredit
the company , trying to get buyers, lobying for sales staff to boycott
salesin the office, . niow he personally told you that you would be paid
within the time he promised without any consultation just to discredit the
companies' intergrity .
honest in the sense when i gave that i had given the amount of the imprest
to victor to hand over to the guide then he disputed that may i colluded
with the guide to deny you the entrance to the park fee money
frankly in that my concience is very clean on this matter , my heart is
quite clear have no any hiden agenda .
Regards,
benard"
20-35 years of age | Experience level: 2-5 safaris
our incredible experience with Wild Troopers
My booking process with Wild proofers was quite fast. The entire team was responsive and professional. I felt very much at home. The entire one week experience was remarkable, from the first destination at the amazing Marchison falls to the final pub crawl in kampala. I was surprised at the comfortable accommodation provided considering the trip was quite cheap. keep up the good work wild troopers, will definitely travel with you again.