NO
20-35 years of age | Experience level: first safari
Excellent Service for Maasai Mara, Lake Nakuru Trip
Thanks Maggies Group for the service offered on our trip , It was nice seeing all the big Five and Flamingos from Lake Nakuru. Looking forward to our trip next year
IT
35-50 years of age | Experience level: first safari
Didn't get what I paid for!
I have booked a three days and two nights private safari to Amboseli National Park.
On our way to Amboseli the car broke down (I understand it happens). We waited for a taxi to take us to the park and then we finally joined a couple who was on a private safari and not so happy to have other people joining their safari.
For me it was my first safari and I ended up seeing a lot of wildlife and the car wasn't even stopping or explaining anything (it wasn't my safari of course).
The next day I had my own plan but since I had no car and no guide (that I very much paid for). I joined the same couple again and I had to comply with their plan. At 8am on the second day I returned to the hotel after a morning drive and until 5pm I had nothing to do! This day I wanted to do a full day game drive but again, no car and no guide and most of all no words from Michael. He didn't try to call me even once (despite he had my kenyan number or he could have contacted the hotel). I wasted a whole day and no apologies were presented nor different activities were planned for me. Simply nothing, just abandoned.
At 5pm Joseph the guide finally arrives after fixing the car and took me on a game drive (1 hour). The drive was awful as we only had 1 hour before the park closed. So we couldn't go deep inside the park.
On our last day we had finally one proper game drive (one out of the 4 we paid for).
Again we contacted Michael and tried to get him to meet us in Nairobi. He agreed and then once in nairobi, of course he was not available.
He apologized over the phone but I wanted a partial refund. I paid a very expensive private safari with a private guide. I didn't get what I paid for at all and then he tried to talk about religion and making excuses.
They don't don't how to deal with customers and I practically paid $540 for a 3 days private safari with 4 game drives (I got one real game drive). As my first safari experience it was awful and it was disrespectful to be treated this way.
AE
35-50 years of age | Experience level: first safari
Excellent
Mr George was very prompt in his email or messages response. He also understood and designed my tour as per my budget.He hado arranged good hotel in Masai mara and Nairobi. Also our guide was Jacob who was excellent man with good knowledge about the masai mara reserve...Made us see big 5 on the day where others could make it only big 4. He is the best....
NZ
50-65 years of age | Experience level: first safari
A fantastic experience
We booked our 6 day safari through DeTour Africa, and had a good experience from the start. They gave good, accurate information and were very fast to respond to our questions.
The guides were well informed, and patiently answered questions, searched for animals, and manoeuvred the trucks to get the perfect photo opportunity.
There was a definite sense of 'hunting' the more rare animals, sometimes to the extent that we seemed to be racing from one potential site to another. One suggestion I would make is that sometimes when more than one truck is going to be used for a safari (when there are lots of guests there could be 2 or 3 trucks going out) perhaps one could be used for a slower drive? Initially there is a big emphasis on finding the glamour animals, mostly the cats, but once we'd seen them I would have enjoyed looking at the smaller birds and spending more time watching impala and elephants.
Our package included breakfast and dinner - the meals were wonderful! The chefs produced great food, and we enjoyed the chance to try ostrich, kuzu, and pap. However, the Amarula cream custard is the stuff of legends :).
We were advised to take binoculars and I'm really glad we did. We ended up sharing them with most of the people in the trucks who didn't bring any.
One piece of information we didn't have when we booked - it's really tiring getting up around 5am and keeping your eyes peeled for animals for hours on end. Having a nap in the heat of the day was a real pleasure, but people who were staying in the tents found it too hot to spend any time there during the day. If you can, go for the chalets!
CA
50-65 years of age | Experience level: first safari
Superb experience and service from beginning to end!
I would highly recommend Easy Travel and would use again if in the region. The communication and service was excellent, Beatrice responded to all our queries in a timely fashion and provided comprehensive information it was one of the reasons we choose this company out of the initial 3 that we contacted during the initial planning stages. We had a fabulous experience and were so pleased we went with Easy Travel. It truly was an experience of a life time, friends back home are so amazed at the photo's I managed to take of the animals as well as the places we stayed and the food. The service at all the lodges and tented camps were also excellent.
US
20-35 years of age | Experience level: 2-5 safaris
Tanzinian Paradise
We really enjoyed the trip and having already climbed Kilimanjaro we certainly saw everything that is good about Tanzania and being able to combine the mountain regions, safari experience and the beaches of Zanzibar was brilliant.
US
20-35 years of age | Experience level: first safari
Wonderful Experience!
Never in a million years did I think I would go on a safari. But with little convincing as I am a very adventure- driven person, my bff and I decided to go. Odyssey Safaris was easy to work with, their itinerary was on point, and it turned out to be the most special and unique vacation I've ever had. Our safari guide, Charles, was so kind, knowledgeable, and fun. Our flight to and from the US to Africa was rough. Both going and coming home were very long travel days (30+ hours). However, it was all worth it because the trip itself was so wonderful! Of course we saw the Big 5 animals, plus the cheetah and tsavo cat! The housing/lodging was great, plenty of food options to choose from, and everyone we encountered was so accommodating. I would highly recommend traveling with Odyssey as their company knows how to safari the right way!
DE
20-35 years of age | Experience level: first safari
Trip of a lifetime
My friend and I did the tour from Bush to Beach with five days of Safari in the northern National Parks and afterwards four days in Zanzibar.
It was a perfect trip, we had such a great time! Everything was so well organized, from pick up at the airport over accommodation to the Safari itself, we really had to worry about nothing and could just enjoy the splendid wildlife of Tanzania. It was amazing how many animals we saw and our driver Paul did his best to spot them and was always so patient when we couldn't get enough of the lions or elephants. He left no wish unfulfilled and was a funny and reliable guide as well as a very good and safe driver.
The lodges were marvelous and the food delicious, there was really nothing to complain. The staff was always friendly and eager to help with any problem. We were sad to leave the National Parks behind but Zanzibar made that up. We stayed in the Ocean Paradise Beach Resort which is such a nice place to relax, beautifully arranged and with amazing food. Snorkeling was nice as well! And just the colors of the ocean at low tide with the boats lying on the beach is worth the visit.
For the booking we were quite spontaneous and were not flexible concerning the date, World Air Travel and Tours was the one company that just adopted the program to our wishes. And Elias, the Sales and Operations Manager, replied always immediately to our questions and demands.
All in all we had the trip of a lifetime and are eagerly waiting for a repeat.
AE
35-50 years of age | Experience level: 2-5 safaris
Best safari to Maasai Mara
Me and my husband and 3 kids took the 3 days maasaimara safari. we were very happy with the service and the attention to details by Bison Safaris on our dietary needs and especially because of the children .No hidden costs at all on the rate given .
we recommend Bison Safaris to any traveler and we look forward for our August safari to kenya again with Bison Safaris .
US
65+ years of age | Experience level: first safari
Pembury took the worry out of S. Africa trip with their knowledge, suggestions and professionaliosm
We picked Pembury to help plan our trip thru the internet with their great reviews. We were never disappointed and Anya Visser met and exceeded our high expectations. We try to go to daily Mass and Anya found the Catholic churches, Mass times and walking directions for us and changed our itinerary to attend Sunday Mass. All transportation and transfers were perfect. We missed our flight connection due to bad weather and called Anya late at night to let our transfer know about our situation, no problem. This entire trip was wonderful with great safaris and felt secure knowing Pembury and Anya were a phone call away if a problem occurred.