FR
20-35 years of age | Experience level: first safari
Great !!
We just finished our 3 days safari with Rocktrek.
Everything went very well , it was perfectly organised, the driver, Lins was very Nice and helpfull.
Would highly recomand it.
AE
20-35 years of age | Experience level: 2-5 safaris
Anton is very straight forward , trustworthy and friendly person who understands game tour
Two consecutive years we have been to Kenya we have always used Antony and his tour experience in beyond our expectations always. He knows what time is best for game hunting, where is best depending on the time of the year and he makes sure you capture all beautiful memories, scenery and nature can give. Our first tour he took us to see the immigration of the wild beast from keringet Tanzania 🇹🇿 to Maasai MAra kenya 🇰🇪 that is something we will never forget in lifetime.Whatever recommendations he gave us was really perfect. His prices are also good deals you won’t get that price in most safari companies he is really good and he puts his heart in what he does.
I will always recommend him to anyone who ever ask me how they can go do safari.
US
65+ years of age | Experience level: first safari
Our trip to Kenya was flawless from start to finish. Clifton was amazing!!
Pine Tours Solutions made our trip to Kenya a once in a lifetime experience.
We wanted a trip that included a safari in Amboseli for a few days followed
by a trip to the coast to the beaches in Malindi.
When my wife Erika first started researching our trip to Kenya, she contacted
several companies in the United States. None of these companies were able to
help her. One company said our safari was not long enough. Another company
said that they didn't deal with trips to the beach. One company wanted
us to pay in advance for research into putting together such a trip. We
were finally referred to Pine Tours Solutions by a friend in Nairobi.
Five minutes after contacting Pine Tours and speaking with Clifton, Erika
was put at ease. He said he could take care of all the details of our trip
including all needed transportation.
He delivered on all his promises. Following our flight into Nairobi Friday
night, we were picked up in a nice car and transported to our hotel where
we spent the next day resting up for our journey. Sunday morning Clifton met
us at our hotel with our tour guide Sammy. Clifton explained to us that
he tries to match up his tour guides with his clients and he did an excellent
job pairing us with Sammy. Sammy is a very warm, friendly and kind man
with an incredible knowledge of all aspects of Kenya, it's history, culture,
and wildlife. During our travels together we shared stories of our lives
and families. I truly feel that we have a new friend for life. He is
my brother and will always be considered part of our family. While in
Amboseli, we stayed at the Serena lodge which was fantastic. It had all
the amenities we needed and more. The safari experience we shared with Sammy was
amazing and we got many pictures of all kinds of animals and other sites.
The highlight of the stay was when Sammy took us to a local Maasai village
where we were able to interact with members of a local Maasai community.
Following our safari, Sammy brought us back to Nairobi where Clifton met
us for lunch. They then took us to the airport for our flight to Malindi.
Charles picked us up at the Malindi airport and transported us to the
Diamonds Dream hotel where we were staying. It felt like we were just
dropped into a tropical paradise. We spent a couple of days relaxing
on the beach there and also experiencing a couple of day excursions
that Clifton had arranged for us. These included a boat trip and a
visit to the Gede ruins. Once again, all transportation was arranged
flawlessly. The morning we were scheduled to fly back to Nairobi, Charles
once again picked us up at the hotel and took us to the airport.
Upon arriving back in Nairobi, Michael picked us up at the airport and
took us to our hotel where I was to spend the next week working.
During this time, Erika contacted Clifton and he was able to arrange some
other outings for her to fill her time while I was working. During our
entire two and a half week trip Clifton was always in touch with us
making sure everything was going well. Any questions or requests we had
were only a text or phone call away and were always answered promptly.
We simply could not have asked for a better experience. I understand that
these comments are lengthy, but I think their length is a testament
to the type and quality of service that we were provided by Pine Tours
Solutions.
NL
Tanzania wow!!
Just back from a fantastic safari in 2016 I met Makasa on the holiday show in Utrecht After a pleasant chat and information I desided to book at Makasa Very good choise every thing tiptop very good guide This year it was mine 6th. time I travelled with Makasa I think it will say enough!!,,. Beautiful nature wild animals and very friendly people. I have seen the crossing of the gnoes across the Mara river amazing what a spectacel The southern parks are visiting worth May have the intention Togo for safari to Tanzania I recommend Makasa.
PT
35-50 years of age | Experience level: 2-5 safaris
Tour operator with unreliable equipment and trust issues
Having booked a family safari trip, we were provided with a malfunctioning vehicle. Indeed, the first thing we did after being picked up at the hotel in Arusha was to go to the mechanic to fix the gear....a full morning lost...shameful and not professional at all to be greeted with a non-conforming car...
Afterwards, when accessing Manyara Park, we were informed that the entrance was blocked due to severe rain. This is understandable. What is not acceptable is that Rupia kept the USD300 of the ticket entrance and, until today, did not return the money....shameful and again not professional...
I definitely not recommend Rupia and, in particular, found that Matt did not honour his word.
Bad omens for a tourism business...
US
35-50 years of age | Experience level: first safari
100% recommend
We 5 Seasoned Safari Enthusiasts were blown away by The Serengeti Experience. The best decision was adopting Kanje Grand Tours to hang it all together. Innocent, your Admin. Management was perfect. (even to the extent of organizing a Birthday Party Cake in the Bush). Then there was our Driver/Guide and Friend Iddi, You are simply "The Best".
Asante-sana. Coady
IN
20-35 years of age | Experience level: first safari
Friendly
The tour operator are very friendly and polite. The whole experience was wonderful. I just wish the food was a bit better but this was may be the feedback for the safari establishment. Overall loved the experience.
US
65+ years of age | Experience level: first safari
Professional and Detail oriented
First visit,. won't be my last. 4 exciting days and nights, we were treated to some of the most beautiful locations in the world. RA Safaris' leader, Zeph, and his team of professionals (Johnson, our Guide and local expert; and Kitoye, our constantly helpful Chef). Drove us through Tarangire National Park, Ndutu Conservation Area, Ngorongoro Crater and Lake Manyara
My Gratitude to a very professional company.
US
50-65 years of age | Experience level: 2-5 safaris
Courteous, professional, helpful and very responsive.
We had an amazing Safari experience in Malawi through Crafted Africa. Tiwonge, the representative who facilitated our trip was very responsive, efficient and friendly. Everything went smoothly and we would definitely recommend this company to anyone planning a Safari in Malawi or any other country they service. The lodge we stayed in was beautiful and the staff extremely warm and responsive to our every need. The food was delicious and accommodations excellent.
NL
50-65 years of age | Experience level: 2-5 safaris
The Mountain gorillas of Uganda
Last Jan when I was in Kigali, Rwanda got an invite to join a group of 8 for a very last minute visit to the Mountain Gorilla's in Uganda which is a 2,5 hour trip from Kigali. The trip started 2am the next morning (that hurts) to drive to the Rwanda/Uganda border. You can only cross the border at particular times so, had to wake up early. Our drive and Guide Jason was relaxed and very helpful with information and the acting as a liaison with the Gorilla guides. What really was amazing was coming back to the border and realizing that not everybody in our group had the required $50 cash to get back into Rwanda. Fear we were stuck at the border and that some of us would miss their flight later that day, Jason got it all resolved in meer minutes and we were on our way. Anybody can drive a car and share information but, only a view can solve issues when they arrive a good as Jason did. That is why this trip stands out. In other words, highest recommendation!