US
65+ years of age | Experience level: 2-5 safaris
Wonderful attention after a trip ending injury.
Unfortunately my wife broke her ankle on the third day of our trip and we missed the safari portion. Amos, our trip leader summoned help to evacuate her via dirt bike and car to the local hospital. She was x-rayed , diagnosed correctly, put in a splint and released for a return home. One of their staff drove us to the airport for our return to the US. They did everything they could to help us make the best of a tough situation. I would highly recommend their customer care and sensitivity.
NL
35-50 years of age | Experience level: 2-5 safaris
you get wat they promis
it was a lifetime experience al this friendly people the safaritrip and the hotels a very nice
US
Trip of a lifetime -the beauty , the adventure , the experience of South Africa !
After extensive research of safari companies in South Africa we chose African Welcome Safaris and I could not be happier. Kathi Simon responded to all our inquiries promptly and thoroughly. She was able to find a great resort (Simbambilli) that would meet our exact needs. She walked us through the process with ideas and information that was very useful In addition to booking the safari she recommended that we stay four nights in Cape Town and provided private tours for three days. The Alfred and Victoria hotel was right on the harbor with beautiful views. The surrounding area was very colorful with performers and plenty of delicious restaurants to chose from. Our guide Graham was extremely informative and enthusiastic about Cape Town and the surrounding area. He provided us with local color and was sensitive to our needs. He was amazing! Leaving Cape Town we traveled to Sabi Sands and stayed at Simbambilli. The atmosphere, the service and especially the safari rides with Jaben and Rodney were exciting and exceeded our expectations. Ashley coordinates everything you need flawlessly . The safari rides were full of adventure tracking animals and finding them - white rhino, lionesses, leopards, giraffes, elephants, zebras, hyenas, warthogs, impalas , hippos etc- was breathtaking and so informative. Relaxing at The lodge with the view of the waterhole where impalas, elephants, warthogs, baboons to name a few come to drink never grows old. South Africa was as special as we dreamed and this tour let us revel in this beauty. This was a wonderful trip of a lifetime that we will always treasure.
65+ years of age | Experience level: 2-5 safaris
Wonderfull trip to South Africa
** UPDATE 23 OCTOBER 2017:
In addition to the review written on12th October, we would like to add that we have now heard from Shamwari and Native escapes who investigated the matter of our complaint very thoroughly and professionally, and the matter has now been resolved to our satisfaction. Really appreciate the time spent and effort made by both Native escapes and Shamwari safaris to investigate our complaint, and compensate us adequately. Very happy with the whole experience with Native escapes.
** ORIGINAL REVIEW
We went on a trip to South Africa, arranged by Native Escapes , and were very happy with the experience. Sharon Who advised us and arranged the whole trip, was very helpful and tailored the itinerary to our requirements. We visited Victoria fall, Cape Town, self drove along the garden route from Cape Town to Hermanus, Oudtshoorn, Plettenberg bay, and Shamwari safari lodge, and finally to Port Elizabeth for our return flight. All the hotels/guesthouses were of a good standard and everyone was very helpful and friendly.
There was a slight mix up with directions , but the lady (name not known)at La Fontaine Franshoek was very helpful in redirecting us , and Gail the owner of La Fontaine guest house in Hermanus was very helpful and resolved the issue promptly by contacting Native escapes and their ground staff. Sharon was very apologetic about the mix up and made up to us .Everything went according to plan apart from that and we had a fantastic experience at all the guesthouses. The Shamwari safari experience was fantastic too. Lovely Lodge, yummy food and very entertaining and knowledgeable Ranger (Jonathan).
Just a word of caution about personal possessions though. I was a bit complacent and trusted the closed environment so was not extra careful with my belongings,and left my handbag unattended while I went for a shower after massage treatment at Shamwari and after that I left it at the poolside by mistake. The bag was recovered quickly but some cash was taken out of it. We reported it immediately, but as it was our last day there, it was not possible for them to investigate . We reported it to Sharon on our return, who was helpful and did contact Shamwari who promised to investigate the matter. We returned on 23rd sept,Still waiting for their reply.
US
35-50 years of age | Experience level: 2-5 safaris
Travel with excitement and ease
The tour was a good value for the money. It was an amazing experience! Got to see plenty of different animals, visited several places, .and meet wonderful people as well! Felann Exciting Safaris did an excellent package our guide was very helpful and kept us informed. Amazing experience!!! If your are looking for that wonderful exotic travel experience to see the wild game. Please contact Felann Exciting Safaris
US
65+ years of age | Experience level: first safari
This was an amazing adventure which included multiple safaris in 6 different national parks.
Our USA tour leader did all of the original communications and arrangements and was the key communicator throughout our tour. She did a fabulous job. We got information throughout the tour from Amos, although most of us wanted more information sooner, and sometimes we felt he was too brief in his explanations, or rather terse when we asked questions. The overall tour exceeded my expectations. We had wonderful accommodations (marginal at Mountain Inn in Moshi, but otherwise great.) The drivers were excellent. We loved having CP and Sam. They spotted things we would have missed, shared information about what we were seeing, and were very friendly, polite and fun. It wasn't as good when Amos was in the car talking loudly either to the driver or on his phone. Then we felt like the explanations and overall experience were interrupted for the rest of us.
The vehicles, especially for Serengeti, Ngorongoro and Lake Manyara were not in good repair. Ours didn't have working seatbelts in 2 of the 6 seats, one of the seats kept moving on its track so we rarely used it, and we experienced clutch failure twice. Others mentioned their very worn out vehicles, too.
Beyond that, I was thrilled by the amount of animals and birds we saw, and surprised at how close we came to many of them. It was a disappointment not to see a rhino, but not totally unexpected. Overall I was delighted with the total experience and felt that Amos and Migration Venture Africa set up a wonderful tour for us. Thank you so much for safely showing us a bit of your beautiful country!
US
20-35 years of age | Experience level: first safari
Peace and secure
Everything was perfect because everyone did their work cheerful and worked so hard. We felt peace and secured when we were under your care we enjoyed everything coffee,bananas just to mention few
We had an amazing safari every we were so happy to see lion hunting our first experience in life.. We appreciate so much
Words aren't enough to express
Keep on maintaining your standards to every one I believe so many people will be happy with you and recommend more tourists to your company
Thank you once again Vacations2africa safaris.
20-35 years of age | Experience level: first safari
Spectacular experience which was flawlessly presented. Brilliant!!!
The tour was well organised, the services were brilliant and the hosts were so helpful and friendly. I would recommend this tour to anyone who wants to experience Maasai Mara at an affordable price. I will definitely be back to Maasai Mara. The accommodation was great, tents were clean and comfortable. The tents were big with beds and mosquitoe nets. The camp was very safe and the food was also good.
A very big thank you to our host Jeff who made the experience a memorable one.
US
First and Great Adventure
Thank you very much for guiding me this first and great adventure
This day is so special to me because it is my birthday and I have seen so many beautiful things about nature, how do you know all these history of these beautiful nature, I appreciate you for fully exercising your expertise on my trip and this is why I feel favoured and have enjoyed so much
Thank for for the performance, thank you for tour polite talk you guys were ready to go extra miles just to see me happy and here I am
My vacation was so wonderful because of you, I will never forget this gift from Vacations2Africa safaris.
IN
20-35 years of age | Experience level: over 5 safaris
Amazing Experience with a very Professional Team
Very responsible with their approach. Really appreciate Dorian's effort in structuring an itinerary just the way we wanted within a limited time we had for the Garden route & Cape Town. Not only the planning by Dorian, but also the implementation of the plan by our tour guide Anthea was commendable. We were very impressed & inspired by Anthea's commitment to ensure we have a best of time during the tour & gave us a detailed background of all the notable destinations. Wish we could spend more days in South Africa :)