20-35 years of age | Experience level: first safari
Truly a trip of a lifetime. A fulfilling experience in just a week.
Overall, better than what you see in pictures and TV unlike other places in the world. Very beautiful scenery, weather excellent for January, and wildlife is more than what one experiences in school, in a zoo, and in media. Safari guide, Joshua, was not only a super-pro in his knowledge of the Serengeti, but a super friendly, funny and interesting personality. Very relatable to those outside of Africa with an excellent combination of book and street smarts.
CN
20-35 years of age | Experience level: first safari
What a fantasitc trip!
Great hotels with nice people surrounds you, nice driver provides good service to us. All animals are amazing and so close to the window. We saw the big 5, special 5，and much more more. We learned so much about the animals and their behaviors, because our driver Mike was so knowledgable. We saw lions were hunting a zebra. We saw a big group of elephants and with sunrise when doing ballon safari.
Sino Africa is really outstanding, and we had lifetime experience.
65+ years of age | Experience level: first safari
A successful trip
Our trip met and often exceeded our expectations. Our guide Kamau through our safari in Kenya did an excellent job and our accommodations were perfect. Your travel company could not have been more accommodating to all our wishes. Masai Mara Park was splendid and allowed us to see almost all the wildlife we hoped to see in abundance. Kamau was a great spotter and helped us maximize opportunities for great photos. I wouldn’t change a thing. Indeed, overall - and worth underlining as we were, the whole trip was well up to the very high standards we know Mr Le and the team set themselves.
65+ years of age | Experience level: first safari
The best safari and experience ever
It was a wonderful experience the reminiscences and experiences will last a lifetime. Your safari company did a great job planning our vacation especially Mr. Le who met us at the Airport the day of our arrival. Your magic work by staying within our budget while giving us everything we expected and more. He was a great communicator as well. I highly recommend this travel company in planning your trip of a lifetime!
The most enjoyable part of the trip was being so close to the wild animals because our guide Moses more experienced on where to spot animals at close range without going off trail. I have never experienced such a thing before. AMAZING!
NL
Fantastic safari with an excellent guide
Our guide Dexter was the best guide you could wish for
Good communication with Claire
Everything above expectations
AR
20-35 years of age | Experience level: 2-5 safaris
A really great experience!
Everything was perfect, a very good experience. Well organized since the begining, the guide was great, during the tour he explained about the park and about all the animals to us.
Everytime we needed help they helped us immediately, even with personal problems I had with my Visa and telephone.
The Sopa Lodge is also very good. Delicious food, nice rooms and view and attentive staffs.
FR
50-65 years of age | Experience level: first safari
fantastic safari! the 5 days passed too quickly. Atmann is a very good guide. I highly recommend you
Fromage airport to airport everything is very well
35-50 years of age | Experience level: 2-5 safaris
Perfect
Well organised, amazing locations and accommodation. Perfectly, executed for a detailed tour
IL
20-35 years of age | Experience level: 2-5 safaris
A great experience
I really enjoy the trip with Barak and his team! Were really responsible and helpful and made us feel safe and comfortable:) took decent price and was really nice.
FR
20-35 years of age | Experience level: 2-5 safaris
Terrible experience
It will be a long review, but here you'll have all the details of how it goes with Bencia africa because it's seems a bit tricky to find a good safari agency. We did a safari in Masai Mara with them in january, they sold us 15 hours and 30 minutes of game drive in three days (first evening, then full day, and last one during the last morning). We bought it 280usd (you can find cheaper in other agencies and probably with them also...) for transportation (2 ways from Nairobi), food and tent (like military ones with shower inside). First, we left Nairobi 2 hours late, so we arrive at the Gate of the park, 2 hours late the first day (of course...). The van was so old it broken down the first day 200 meters after the entrance of the park, so no game drive the first day. The second one the program said "game drive from 8.00am to 6.30pm". At 5.00pm the driver reached the exit gate, we asked why so early, he answered "it's a rule setted by the park"... And the next morning the program said "game drive from 6.30am to 9.30am", we did just one hour and then again the driver tried to explain that we were too late to continue the game drive... The driver doesn't care about the program (and passengers), so we requested the company to compensate the hours we didn't do inside the park, they sold 15hours and we did 10 !! Here start their funny answers. They first answered "the 2 people we shared the van with were happy, so the company cannot make any refund". I replied that we don't care about the feelings of the others in the van, we had a contract and nothing of it was respected. So they answered "our driver made a detour of 40 minutes, so we consider this as a compensation". Then i replied that we never asked for a detour but to be dropped on the way back to Nairobi to take a local bus to naivasha (but the driver brought us to naivasha even if i told him that we'll find a bus). Just for you to know, public transportation for Naivasha is about 1 dollar from there... So they tried to compensate the 5 hours in the park they stole us with a one dollar drive.
Then we continue to talk with them and finally they said that there will be a refund but we wait and we wait and nothing happen.
We just leave one star for George the cooker who's a really nice person and the only one with honesty in this company.
If you want more informations about our experience, don't hesitate to contact me. I have the screenshots of the WhatsApp conversation as a proof of what i write, and that i don't exagerate/inflate the reality. It's just for you to not make same bad choice than us.