65+ years of age | Experience level: over 5 safaris
Trip of a lifetime, well organized and a top class driver/guide
It is difficult to find the words to express how much we enjoyed our custom made 9 day tour through Gosheni to Serengeti, Ngorongoro and Manyara. I referred to our driver/guide, Hassan, as our walking/driving encyclopedia. He was extremely well informed and made everything even more interesting. We learned so much in the process. He went above and beyond to satisfy our needs, from my husband’s interest in photography to dealing with family issues we had and having to find WiFi. He was an extremely responsible driver too traversing the unbelievably bad roads. He was very good at finding out just where to go by communicating with the other drivers, and as a result of that and his knowledge of what to look for, we saw the most incredible sightings, from lions and leopards in trees, mating of lions, birth of wildebeest in the middle of migrations, one of the most amazing experiences, and so many colorful birds both large and small. I cannot speak highly enough of him. Gladys and Jessica in the office added to the magic of this safari by making sure our anniversary and my birthday were celebrated, not just at one of the lodges, but all of them!!! It was truly a trip of a lifetime.
Di. M.
SE
50-65 years of age | Experience level: 2-5 safaris
Excellent service and a fantastic experience in Uganda
Matoke tours and Madeliene our travel Consultant provided us with excellent service during the entire booking process. She was proactive and proposed a better alternative than the one we initially asked for. I really recomend to fly in to Kigali and drive thru the country to Uganda and Lake Mutanda.
The gorilla trekking in Uganda was a fantastic experience and a memory for Life. The hotel and the location at lake mutandan was really great, even better than I expected. The Gorilla tracking itself was very exciting. We was also very well taken care of by our driver from Matoke Tours the entire trip. We also had time to spend a few hours in Kigali Before our flight back which I really recomend,
I have worked more than 20 years in the travel industry with both Groups and events and individual travel and this was a first class experience. Thank you!
20-35 years of age | Experience level: first safari
It was memorable
The communication is good and their service is up to standard with international standards. The safari tour has lived up to my expectations and beyond
FR
35-50 years of age | Experience level: first safari
Amazing and authentic safari
Everything were perfect, the organisation, the safari to mikumi and selous, the treck to the fall Sanje, the hotels, the food, the people, lot of animals (the big five) Pangolin Safari is a very serious company, professional, we recommanded all safari with them, Yunus is a very good driver and found lot of animals, and Michael a francophone guide, very very nice, and interesting with lot of explanations, thank you so much for the beautiful hollidays. Asante Mansoor Mohamed
IN
35-50 years of age | Experience level: first safari
Willingness to help the tourist in every way
Enjoyed the whole safari trip except the operators could have sent me a mail on necessarry items lo be brought like torch and some power bank units .they never mentioned that the charging stations are common at masai mara since this is my first trip I fiind it difficult when it comes to charging my canera as well.as my phones
RU
20-35 years of age | Experience level: first safari
The 4-day journey into the wildlife of Masai Mara and Lake Nakuru
We went on a 4-day safari to Masai Mara and Lake Nakuru with Peter from Mufasa tours and travels.
Whatever questions we had about the animals, traditions or anything else - our guide and driver Peter was able to answer! Also Peter was very helpful to his colleagues that had troubles on the road (not all of them are as good drivers as Peter :) ) and was respectful to animals.
He has huge experience in safaris and it looks like he knows everybody and also knows all animal's favorite places.
Joseph, the contact from the Mufasa, answered all our questions before the safari and helped us a lot!
It was the journey that we will never forget!
Thank you guys!
20-35 years of age | Experience level: first safari
Most Amazing Tour
There was never a decline in communication, your employees are top-notch when it comes to their services and most importantly, the trip turned out exactly as i had planned. The Safari tour was the most amazing experience I've been on, been to Kenya a couple of times but never got the time to pursue it. That said, everything about my experience was truly amazing.
20-35 years of age | Experience level: first safari
Exceeded all expectations for a bucket list trip
From the start, the process to book was seamless and quick. Richard was very communicative and accommodating, and laid out a suggested itinerary as well as some options for us to personalize it to our own taste. Booking, payment, and planning were all extremely professional and by the time we put our down payment down, we had no concerns whatsoever about our itinerary or anything else.
The safari itself left us speechless. We came in with high expectations but some of our lodges completely blew us out of the water (especially the "Serena" lodges). On our 8-day safari we saw at least one of every animal, and in come cases we saw tens (lions, hyenas) or hundreds (elephants, buffalo, etc). Our driver was fantastic and took us wherever we wanted to go, got us in positions for incredible photos, and got us up close and personal with many elephants and big cats. We even got to see the elusive Black Rhino!
By the end of the trip, 4 of our friends back home were bugging us for our exact itinerary and Richard's information. We happily gave it to them and we highly recommend Richard for any type of safari you're looking for.
KW
20-35 years of age | Experience level: first safari
very good trip. I would recommend it for friends
It was a very good experience. We had a wonderful time at the park. Our guide was Fanuel, he was a very good guy. He gave us many information as we on our way to the park. Also, he helped us with anything we asked or we wanted. The car was good for two people. He showed us all the animals we supposed to see.
KW
20-35 years of age | Experience level: first safari
Well organized trip with great guide
One word it would be , just great . Safari tour was very good especially with the guide explaining everything this he can do . But the accommodation was not as what was listed. I did not like it that much
