AE
35-50 years of age | Experience level: 2-5 safaris
Awesome with alot of customer care
Communication is so good, good customer service. Actually the best try it.
20-35 years of age | Experience level: first safari
Completely blew my expectations out of the water!
My partner and I could not speak more highly of the Katona Tour and Travel company! We originally contacted them for a single day gorilla trek experience, but they ended up helping us organize a full 4 days in Rwanda! The staff and driver were so accommodating, friendly, quick to respond, and knowledgeable about the area. We spent the first day gorilla trekking, then drove south to Lake Kivu for a day of biking, and then continued down to Nyungwe National park for some amazing nature hikes and tea plantation tour. The accommodations they selected for us were some of the best stays of our lives! It was so effortless, as everything from meals to activites was organized for us we were able to relax and enjoy beautiful Rwanda. Would HIGHLY recommend to anyone looking for an adventure of a lifetime - whether you already have an itinerary in mind or you would like them to sculpt one for you.
35-50 years of age | Experience level: 2-5 safaris
Very professional, very informative, and includes cultural tours of Kenya
Communication was excellent, knowledge extreme, and they helped design a safari package specific to what I wanted, which made the experience all that more enjoyable. I would highly recommend Isaac and his team as a safari company, as most of the major tour companies do not give you the personal services offered by Royal Private Safaris. I would not hesitate to book again with them, and found my experience was even better than expected. Very knowledgeable about what is good to go to at specific times of the year, and also includes cultural tours of schools in the slum of Nairobi as well as visits to villages in the country side as well as stops at Maasai and Samburu Villages which is a once in a lifetime experience. Do yourself a favor and book with Royal Private Safari.
20-35 years of age | Experience level: first safari
Great, The guides Tumaini & Raymond were great and taught me some Swahili on my 8 day hike.
The trek exceeded my expectations. The guides were professional and punctual. The porters ensured we got good spots to sleep.
35-50 years of age | Experience level: first safari
Unforgettable Experience - Mikumi Safari
I did the 2 day safari to Mikumi national park and the communication and experience from Lenny and his team was amazing from start to finish and cannot recommend this company highly enough.
My driver William picked me up promptly at my hotel in Dar es Salaam at 6am and looked after me, taking me to the park where I met my driver on the reserve who was very knowledgeable and got me close to so many amazing animals such as elephants, giraffes and lions. I managed to take many photos and then he took me to my accommodation and for dinner which was good quality and had a hut to myself.
Spent a few hours the next day in the park again seeing the animals before William kindly took me to the airport to get my onward flight.
Overall an enjoyable experience and would definitely use again.
CH
20-35 years of age | Experience level: 2-5 safaris
Pleasant Experience
David was the sales representative I was in contact with. He was very responsive and very happy to find ways to accommodate my requests for modifying the itinerary. David's hospitality was fantastic and exceeds that of other companies. The safari was operated by Big Time Safaris. The driver was very friendly and skilled but not outstanding. The driver was not so familiar with the region, which led us to taking some wrong turns. He could also improve his wildlife knowledge as he mistook Grant's gazelles to be Thomson's gazelles. Overall though, the safari progressed smoothly. The accommodations were nice and the van was comfortable.
SK
20-35 years of age | Experience level: 2-5 safaris
Simply amazing! BEST !!!
Everything was great, so far the best safari ever. Highly recommended!
35-50 years of age | Experience level: first safari
Great Time in Amboseli!
We had a great time using Bigmac for our Amboseli safari! Anthony was an amazing, knowledgeable tour guide that showed us so many great animals and went out of his way to help us set up some great photos! He even got us up close to some lions, which are very rare in Amboseli. Communication with Bigmac was also great while we were planning. Every email was answered very quickly and payment could not have been smoother. The itinerary was also very detailed. The only reason this wasn't five stars is because the lodgings they use at AAA were a tad rustic and the service there, while friendly, left a little to be desired. The other small issue was that in transit to and from Amboseli, when we stopped for a restroom break, it was always at some roadside gift shop with very pushy sales people. Other than that, things were pretty perfect! Bigmac did a great job with nearly every aspect of our trip and really was the high point of our Kenya vacation.
35-50 years of age | Experience level: first safari
It was marvellous
The communication services where paramount,I really loved their communication skills and not only that but services where very excellent
CZ
20-35 years of age | Experience level: first safari
Safari Soles delivered as described with top notch guides - in two words - hakuna matata
This trip was everything and more I hoped for it to be. Bryson on behalf of Safari Soles delivered as promised (+ minor upgrade one night), the airport r/t transfer is a nice touch to overall comfort. Communication with him was straightforward and effective.
I cannot speak highly enough of the tour guides David/Simba and chef Maurice – they made the trip unforgettable and kept us entertained with knowledge of wildlife and stories throughout the trip. Every lunch prepared by Maurice was some of the best food I had in Tanzania.
I was also lucky enough to meet great people in our group (6+2guides) which took the trip to another level :))
I opted for a 4days group lodge tour which imho is way superior to 3days tour (especially road / game drive balance). The 3nights accommodation was diverse and nothing but exceptional every night – the gap compared to camping accommodation is definitely to bear in mind while choosing the safari + you are missing hotel quality buffet dinner and buffet breakfast.
BIG 5 was ofc included :)