AE
20-35 years of age | Experience level: 2-5 safaris
Hide a lot of informations
The only concern I have with this company in Uganda, that they don't explain to you everything, for example no one told us there is direct flights to our destination, in addittion when you request to visit a place they don't give you a recommandation that it does not worth a two night stay. We were obliged to change the program when we arrived because of the lack in information and experience, it seems they are experienced in Uganda not in other countries. Thanks good we were not in a family
JP
35-50 years of age | Experience level: 2-5 safaris
An Outstanding Once in a Lifetime Experience
I am very pleased with the 3 nights safari I did with this company. We spent two nights in the Serengeti at a campsite and one night at the Ngorongoro Crater campsite. The weather was good and by lunch of the first day we had already seen the big 4 that one can see in Serengeti. We managed to see lions multiple times and the others at least twice up close. Our guide was the best as well as our cook. We really got along well and I was inspired by how they served us. Our guide was so so knowledgeable and took the time to answer all our questions in sufficient detail. He is also a great driver who got us from place to place safely and used his communication equipment effectively to link with other drivers so we could get to certain spots to see different animals - simply fabulous. Our cook outdid himself - even in the bush and made some pretty tasty meals that stood out more than many others I had had while travelling in the region. It was really great. Our group had good chemistry and we got along well as old friends would have.
Richard, the owner was very professional and friendly. I like how smoothly everything flowed and was so happy to be picked up at the bus stop after hrs getting to Arusha from Dar Es Salaam and getting settled in the hotel provided with a nice meal prepared to order for a good price. I also love the fact that I was taken around to get a bus ticket to Nairobi after the safari and shuttled to the bus pick up point the following day. I experienced outstanding customer service and would do another safari with these guys for sure. They did an outstanding job and everything just worked together well to make it an all round great experience. I did a group safari with people I had never met but awesome for me that we all got on well.
US
35-50 years of age | Experience level: first safari
Beyond my expectations!
I recently returned from a trip to southern Africa. I went with my 12 year old son. At first I was very nervous considering I was traveling alone with my son. Darren put my thoughts at ease and answered all of my questions patiently. The trip was amazing, we felt very safe and comfortable. Everything was perfectly organized and went very smoothly. Darren was very nice to my son and patiently explained some of the South African history and the places we visited while we were in Cape Town.
I highly recommend this company, this was a trip we surely never will forget.
CN
35-50 years of age | Experience level: 2-5 safaris
Helpful, friendly staff, but check the details
Chose these guys from many as they were very accommodating during planning stage, although we were disappointed in the alternative Masai Mara accommodation chosen once our choices were unavailable. Joseph and Ronnie are both knowledgeable and diligent guides: we were pleased they drove carefully and well, spotted animals at great distances, and were regularly sharing information with, and helping, other guides. Communication on key points like where our flight would leave from and the need to pay baggage fees for all bags was poor or even misleading, but asking for copies of the plane tickets would have let us check ourselves. Felt like everything was under control and we were supported throughout. Recommended.
US
35-50 years of age | Experience level: 2-5 safaris
Amazing service, caring staff from start to finish!
From booking to the completion of our safari, everything was handled. The staff was knowledgeable and shared with us about the location and history. From day 1 we were picked up expediently and our safari began. The staff handled all accommodations and tours. The accommodations were breathtaking and worth every second. They presented every animal imaginable and provided numerous stops to enjoy the local culture. I will absolutely and recommend to anyone to book with Mama Savana Safaris. There is no company better to provide the level of service expected!
US
Devestating
I had no time and John and his guide, Frederic, found a way to get me to see the Mara river and the Wildebeast migration anyway, for a very reasonable cost despite all odds. I am very grateful and cannot recommend them more earnestly. Just honestly tell them your situation, and he can optimize it.
US
Holiday of a Lifetime
We thoroughly enjoyed our holiday, and it lived up to all our expectations. This was some feat considering that we were a family of four - with 2 mature daughter - each of whom had different interests and needs. All these were satisfied by the holidays, which included different types of accommodation and experiences.
BR
35-50 years of age | Experience level: first safari
Great Holiday!
Hi Alexandra! We wanted to thank you for everything! Our holiday was perfect, marvellous! As we say in Brazil: You Shone/você brilhou!!! Really thank you! And see you soon again.
35-50 years of age | Experience level: 2-5 safaris
Fantastic operator and perfect organisation.
I don't normally write reviews but feel that I must after just returning from a trip to the Mara, Amboseli and Zanzibar with my family courtesy of Kennedy at Doyen Safaris. I had an idea of where I wanted to go and where I wanted to stay but with Kennedy's contacts and suggestions he came up with the perfect itinerary at a very good price compared to other operators I had contacted. He even looked after us during our brief time in Nairobi and with his driver Joseph, acted as a tour guide of his wonderful city ! Nothing was too much trouble and all the questions I had for him before the trip began were answered very promptly (even surprise flight changes!).
I must admit I had reservations about booking a whole trip through a local operator, but with Doyen I did not need to worry, and in fact it proves that it is actually better to go with someone with local knowledge.
Great operator. Highly recommended. Please contact me if you have any questions.
IE
20-35 years of age | Experience level: first safari
Very memorable tour with Pearl Afric Tours
The service from Pearl Afric Tours was top notch. The safari was surreal and certainly lived up to expectations! I am so thankful for the opportunity of having toured with them.