50-65 years of age | Experience level: 2-5 safaris
Felt very safe with this excellent driver. Friendly and helpful
Shafik proved to be an excellent driver. Always made good decisions which left us feeling very safe but also got us places on time. Shafik navigated difficult terrain with impressive skill. He was very punctual, always arriving before the scheduled pick up time. He was always very polite and helpful. When on safari he demonstrated his excellent knowledge of the area and the wildlife. Good connections with other guides meant that he had access to news about sightings. Would highly recommend Shafik - we’ll definitely be using him again.
ES
20-35 years of age | Experience level: first safari
A Perfect Personalized Safari Experience
Get developed a bespoke package to meet our needs. Best week of our life.
Their experience shines through
US
65+ years of age | Experience level: 2-5 safaris
Unforgettable Safari
We had a great time on Safari. Our guide Issac knows the area inside out and was able to take us to amazing places. Our accommodations were lovely and we saw plenty of animals. Great photo ops. Having breakfast while watching Hippos was a highlight. Being a foot away from a Silverback was breathtaking. Do yourself a favor a book your unforgettable Safari today!
SA
20-35 years of age | Experience level: 2-5 safaris
Very good
The Safari was great, everything was good, the driver was ensuring that we see all the big five, and he was gentle, patient with us and with our child whenever he was nervous.
The hotels were good, comfortable and especially the food was good for vegetarians and Muslim people.
Overall it was unforgettable experience 👍🏻
IE
20-35 years of age | Experience level: first safari
Didn't Deliver Purchased Safari Itinerary
Unfortunately we chose Pride of Africa (PoA) Safaris, as we believed they were an actual safari operator and they would be able to deliver the itinerary that they offered us when we contacted them by email. Sadly, they turned out to be more of a travel agent then anything. In our 10 day safari, we found ourselves pushed along from one operator to the next, as we experienced 5 different groups and 5 different guides. This created a very incohesive experience, where on occasion, lots of time was wasted and lost, and we did not get to visit all the locations and do all the drives on the purchased itinerary.
On the first day, the taxi driver who collected us from the airport affirmed that he had not been paid by PoA, when that was supposed to be included in the tour, so we paid him again. When we met Stephen, he had previously said over email that I could pay by card on arrival - but failed to be transparent about his physical card machine charging a significant fee. Considering that the safari was several thousand USD, the fee was very high. This caused quite some hassle as I walked around Nairobi to ATMs to withdraw a significant amount of cash and incurred almost as much fees in ATM transactions.
Stephen advised us there was a slight change to our itinerary. It wasn't immediately apparent what it was. It ended up being that they had downgraded one of our accommodations from a resort-type accommodation to a tented camp. Thanks to the power of the internet I could clearly see there was a price difference, so I requested they change it back to what we had purchased, which was completed.
The safari guides themselves (not PoA staff) varied significantly in customer service skill and knowledge about the wildlife. Amolo in particular was absolutely outstanding, where as Richard was somewhat short-tempered and ending up arguing with some of the tourists... which was peculiar.
We travelled all the way to the Serengeti just to do one morning drive. The itinerary suggested two days at this location. This was a result of being in placed into a school group of 14 students (who had probably paid a much lower price than we paid PoA) and there was numerous delays resulting from being in this large group. Getting into the national park alone took over two hours, due to some administrative error on all the passengers and vehicles paperwork. PoA had promised small group (max 8) safaris. They did not deliver.
Since travelling to Africa, I have held back on leaving a review. There felt like there was some discouragement to review our experience online. However, I have noticed that quite a number of Pride of Africa's online reviews are likely not genuine. This is apparent once you have travelled because you can recognise several office staff members names on review accounts, or notice that a number of review profiles have only ever left one single review. Be more careful than us. When people ask me which provider I chose in Africa, I encourage them to do their own research.
You'll have a great time if you choose wisely.
20-35 years of age | Experience level: first safari
It's the best ever, well coordinated with very wonderful staffs, thanks Josephine for the itinerary.
Their customer services are top notch👌 Safari itself so so beautiful ❤️ that wildlife experiences was Hella awesome like super awesome 🥰 I love you guys
FR
35-50 years of age | Experience level: first safari
We had à Nice Safari with Madini , Who loves his country and so do we! We hope, we Will com back
Incredible, Magnificent Safari, Full of surprises and adventures. Thank You Madini ! It Was perfect and splendid holidays with you
(automatic translation from French)
CO
50-65 years of age | Experience level: over 5 safaris
A wonderful experience
My experience was wonderful. I was traveling alone and visited the Ngorongoro Conservation Area, as well as the National Parks of Lake Manyara and Tarangire. Not only was I able to enjoy the beauty of these ecosystems and their representative fauna and flora, but I also enjoyed excellent organization from this company. The guide was excellent, always attentive and on top of everything, very kind, and the organization was also excellent. Highly recommended.
DE
35-50 years of age | Experience level: first safari
Ndutu Green Explorers was truly exceptional
Ndutu Green Explorers was so adventurous in their services and follow up about my tour trip
GH
35-50 years of age | Experience level: first safari
Very knowledgeable and nice
Great experience! Really enjoyed the tour. Our tour guide Petrus was very knowledgeable and nice.