US
35-50 years of age | Experience level: first safari
Best Customer service I've ever experienced!
Ben was terrific! It was easy to book and every detail was handled perfectly. We went on safari in Tanzania and then to Zanzibar for beach and relaxation. In between, I left my pillow at a hotel and Ben went and picked it up from the hotel and met us at the airport so I would have it for flights home. Who would go out of their way like that? Our safari guide was the best part of our trip. He was excited, and interesting. The "tent" on safari made me feel like I was Meryl Streep in out of Africa because it was so luxurious. If you are planning a trip to Africa and want a personalized, well organized trip look no further! Going with our children ages 14yrs and 17yrs, safety was important too and I felt like eTrip Africa took care of us!
KR
20-35 years of age | Experience level: first safari
Murchison falls national park - 4 days
Everything is perfect. I was really impressed with Godwin who is our guide. He has always made a effort to make good experience for us.
Also, The staff of park side lodge were very kind, and food service was awesome. There were nothing to complain. I have so much enjoyed my trip with many animals, because od Godwin and your company.
IT
20-35 years of age | Experience level: first safari
It was an awesome experience!
Everything was great, i highly recommend axis africa safaris! The driver (Evans) was veey helpful, efficient and very great to spot the animals!
SI
20-35 years of age | Experience level: first safari
Excellent organisation
My wife and I had a really great time at our 3 day safari to Masai Mara. We had quite a few problems with our flight to Nairobi being cancelled, and Edwina put a really tremendous effort in accommodating all the changes that appeared as a result. Since our luggage has been misplaced by an airline company, she even took care and get it for us from the airport while we were at the safari. At the end, safari was organised perfectly and we saw almost all the possible animals that are to see in Masai Mara (even Leopard!). We stayed in a nice, clean camp, food that was prepared for us was also excellent.
I would also like to mention Tom, our driver, who was really kind and always in a good humor and is also very knowledgeable, not just about Masai Mara and animals but Kenya in general, which was a great plus for me.
I will definitely use this operator next time when I'm Kenya and would definitely recommend it to anyone.
MX
35-50 years of age | Experience level: 2-5 safaris
Scam Tour Operator (works close with Arusha Police Department)
My wife and I were booked a 5 day Safari Tour with Felix Kisamo (owner of Unison Safari) from January 1 2017 to January 6 2017.
To everyone reading this reviews "Do not book Unison Safaris" for any reason, is a dangerous tour company runned by a man called Felix Kisamo who works close with the local police department of Arusha to get away with his scams.
He will offer very good prices and promise you the time of your life but once you book with him he starts a "game" of lies asking always for more money.
We were scared for our lives as he picked us up from the airport (he didn't had money even to pay for the gasoline of the car he was driving us with) he told us he had lost all of our money because he kept it at his office which he said was robbed, we demanded him to go straight to the police and the detained him and explained that he has been doing this type of scams for quite some time (the police told us he was not robbed) and that he is full of personal debts and is spending the turists money who book with him to pay them but by doing so he doesn't fulfill what he agrees with tourist as a tour operator (accomodation, guided, park fees, etc.). We spend a whole day at the police station as they tried to make him pay us all the money we had previously paid him (around $3,500 USD) and were only able to get $1,000 USD out of him (after he went with family members collecting money to pay us back), so we had to book with another tour operator having lost $2,500 USD.
We have nothing to gain by writing this other than helping future tourists from being scammed by Mr. Felix, we were also told that many positive reviews you see of him are part of the "scam" as he arranges with people to write them for him to lure more tourist to his scams.
RU
35-50 years of age | Experience level: first safari
Highly recommended safari operator
If you are still undecided about what company to go on safari with, choose Nagi Tours! They will do maximum for you, and you are guaranteed to see as much as you can. There's another thing, which is of no less importance in my opinion: flexibility. You say what you want, and you will get it. The word is yours.
We went on a 4-day tour with Gilbert and were pleased and absolutely happy to have such a guide: attentive to his clients, attentive to detail, very professional and charming, a person who really cares.
I definitely recommend this company.
PL
50-65 years of age | Experience level: 2-5 safaris
Fantastic
Absolutely amazing experience! We have got a lot of new friends in Arusha. Very friendly staff- helpful, polite and smiling all the time guys. We spent 5 days on safari- Serengeti, Ngorongoro and then we visited Hadzabe and Datoga tribes. Everything was on time, all our wishes were realized immediately. We are dreaming to climb Kilimanjaro so we'll see next year. Hekima is built by people who love their job, so I am sure one day they become the biggest tourist agency in Tanzania. Good luck!!
20-35 years of age | Experience level: 2-5 safaris
Excellent tailored trip up Kilimanjaro
I arranged my trip up Kilimanjaro through Kilele as they had been recommended to me by a friend and other family members had used them in the past. I was making the trip with my parents, who are both in their sixties.
All of the facilities were amazing - I couldn't believe the standard of food that it was possible to make on the mountain, and also that it was possible to have a toilet up there! The porters and the rest of the team were fantastic and very friendly.
The knowledgeable guides checked our kit before we left to ensure we had everything we needed and I can honestly say they were instrumental in getting my parents up to the summit - the pace was chosen to ensure we all had plenty of time to adjust to the altitude and they encouraged gently without ever pushing us too hard.
Overall, Kilele gave us a fantastic trip and I would definitely recommend them.
RO
35-50 years of age | Experience level: first safari
Awesome three day private safari
My wife and I took a three day private safari visiting Serengeti and Ngorongoro. We chose Bestday Safaris as they came highly recommended and we could not be happier with our choice. Peter, the manager of the company, was very helpful from the start with arranging our trip, finding for us the internal flights and optimising our travel time. He gave us plenty of choices about which parks to visit and where to stay and tailored the safari to our wishes. Our guide, Louis, is a true encyclopaedia of wildlife and a master at spotting it. We have seen all the wildlife on our list and then some: lions, leopards, hyenas, elephants, hippos, crocodiles, buffaloes, giraffes, wildebeest, zebras, gazelles and others. The accommodations were top notch and the car clean and reliable. We had the best time ever, thank you, Peter & Louis!
DE
20-35 years of age | Experience level: 2-5 safaris
Comfortable ;very friendly staff.
One word:Excellent.Every part of the safari was enjoyable and memorable! We absolutely loved the Nairobi National Park and the David Sheldrick Wildlife trust is not to be missed with all those caring handlers to the sweet, precious baby elephants. I got to kiss a giraffe at the Giraffe Center in Nairobi (bucket list check). Our tour guide was as charming as could be.