US
Awesome guide, spotted animals way in distance. Good English & great explanations of habitat.
Website is a bit vague. Did not really know what to expect. Was a bit surprised at how rugged the experience was in the Serengeti. Very long and demanding days. Guide was great. He spotted animals that other guides missed. The Tulip hotel was just ok in Arusha. The second hotel would have been awesome to stay in for the whole trip, but it was too far from the "action". The tented camp was really good and the final hotel was superb. A really nice place to relax after a week of seeing the Big 5 +++.
PL
35-50 years of age | Experience level: first safari
Fantastic experience with Kiliholidays!
I can give my full recommendation to Kiliholidays. The contact person (Mack) was very helpful, and we managed to arrange all the formalities from home, including the airport transfer to Arusha organized by him (a couple of hours by bus from Dar Es Salaam). During the three day safari we were driving a Toyota Land Cruiser, and despite it was quite an old make it was indeed in mint condition. The driver (Tom) was very professional and helpful and proved to have immense knowledge about the wildlife. After a full day of driving around the national parks our cook (Rama) treated us with some of the most delicious food we had eaten during our stay in the mainland of Tanzania. Overall, the three day safari experience (including a day at Ngorongoro, a day at Tarangire and one at Lake Manyara) was a memorable experience, and not only due to the picturesque landscapes and the wildlife, but also because of the way it was organized. Overall, I would give a full five-star rating to Kiliholidays!
SE
Great experience
Everything was great, from the trip to the food to the planning.
20-35 years of age | Experience level: first safari
Perfect personal service
Rose responded very quickly to our initial enquiries and put together a perfect itinerary on short notice. All of our needs and requests were met and we didn't have to do anything ourselves. Thanks very much for a very memorable experience!
50-65 years of age | Experience level: over 5 safaris
The worst holiday experience of my life
Before reading this please place 'Sunrise Eco Tours - Uganda tripadvisor' in search and read the review posted by Lauren V dated 19/1/16 on the Tripadvisor site....
I have waited until now before posting a review in the vain hope the owner of Sunrise EcoTours, Clement Kanamugire, may turn out to be an honourable and decent man and pay back what he owes. How wrong can you be!
To describe how this man acts - when emailing about compensation, he wanted me to forget the cost of the Gorilla permits, as, in his words the loan made to the tour leader had nothing to do with Sunrise Eco Tours and they had no knowledge of such a transaction. When i said this would mean he would have to pay the $750 back that had already been paid for the permits by each of the 5 people on the tour, (and that we would then send the money to the poor guy that loaned the money for us to attend the trek), he simply refused to reply.
To my knowledge he owes money to the 5 people on the tour described by Lauren above, the Australian couple who have had their tour cancelled, Kavos, the man that lent our guide the money for the Gorilla permits and also a travel agency which he should have paid commission to
Please please please do not book with this company.
AE
20-35 years of age | Experience level: first safari
Fun-filled adventure at the Maasai Mara!!
The staff Clever/Ole was very helpful. He sure we were comfortable at Enchoro where we stayed for 3 days and also assigned us to very knowledgeable guides while on safari. We had bonfire at night and maasai warriors came to share us their stories, culture, traditions.Next day, we visited their tribe, greeted with the warriors Jump Dance and ended up dancing and singing with the Maasai ladies. Our days were not enough I know I shall come back again, inshallah.
CL
20-35 years of age | Experience level: first safari
Great guides
I recommend the experience booking with Big Time Safaris. We were a family group of 5, with a preference to see as much of the Masaai Mara and Serenguetti as possible. Martha, our sales representative from Big Time Safaris, was very proactive, accomodating and patient to help us arrange for a private camping safari, providing several options and establishing a fluid communication through whatsapp to clarify doubts.
Once in Kenya, our guide, Zack Ouko, exceeded our expectations in terms of assuring a smooth coordination of lodging, meals and general logistics. Once inside the parks, he proved superior in spotting animals, providing us with detailed information (he carried zoology and picture books to help with our questions), which lead to some exclusive sightings and a very exciting experience. Once in Tanzania, our new guide, Ziggy, was also very helpful in navigating the parks and campings to focus all of our attention and time in the many animals we found in Serenguetti, Ngorongoro and Taranguire. Our cook, Simon, was superb, accomodating for a vegetarian in our group. Although the hotel in Arusha was below our expectations, the general experience was great.
GR
50-65 years of age | Experience level: first safari
It simply surpassed my expectations!
Hats off to KWSS! Thanks to Mr. Otieno's excellent customers' service and a very well organized trip, we had a wonderful10 day safari trip in Kenya. Our driver/guide Zachari was more than willing to take it to the next step and ensure us a very comfortable trip. We saw the big 5 and enjoyed our stay at luxury lodges. I strongly recommend KWSS and plan to use their services next time around.
US
Massai Safari
What a great experience we had which started with a warm greeting at the airport and continued with each interaction we had at Basecamp. We were thrilled to be able to stay in the same tent that President Obama and the First Lady Michelle Obama stayed in. It really started the trip off on a high note.
Sam are driver was an amazing guide and provided us with an experience we will never forget as we were able to see a Lion, Lioness (2 sets), Cheetah, Elephants, Giraffe, Impala and Buffalo to name a few.
In the short time we were there it was great learning a little about the Masai Tribe and their way of life. We can't wait to get back home to California and share our experience with family, friends and colleagues.
As we reflect on our trip once we return you may see more glowing reviews on social media for sure!!
US
35-50 years of age | Experience level: first safari
I would book through them again!!!
Maturaf was awesome, very helful, accommodating!! Put together an awesome perfect trip and even surprised us with awesome amazing hotel upgrades!!! He also gave us the best tour guide and driver Peter, couldnt ask for anyone more knowledgeable and skillful and fun loving driver then Peter!!!!
Trip of a lifetime and would do it all over again and not change a thing!!!