DE
20-35 years of age | Experience level: first safari
Unforgettable experience - totally recommended for wildlife lovers!
All in all our experience with Red Africa Safaris went beyond expectations.
Already during the planing Amelia gave us many tips, answered many questions, and came up with a great schedule including all our wishes. We went on an 8-day tour traveling through the Panorama route, Krueger Park and Swaziland, which turned out to be the perfect package combining sight-seeing, wildlife and cultural experiences. We were offered views on fantastic landscapes, very close contact to wild animals (all big five and many many other fascinating species), and a glimpse of the unique Swazi culture. We had neat, very comfortable, and greatly located accommodations and got to taste our guide's (Jaco) delicious food which we mostly enjoyed outside under the South African sky. But what made the trip really special for us - indeed priceless - was Jaco's knowledge and contagious fascination for nature. Thanks to him we got to better appreciate the charm and crucial role of every bug and tree in the bush beyond the big five. We also greatly appreciate his efforts in informing us about and supporting conservation activities in SA and Swaziland.
Both before and during our trip we felt very well taken care of by a professional but still hearty team which seems to love what it's doing. It was indeed like traveling with a friend – many thanks for that, Jaco!
If we ever have the chance to come back (hopefully) we would for sure do our trip with Red Africa Safaris. There was nothing we were missing or would have to complain about. We highly recommend this company to anybody who wishes to explore African nature and wildlife.
50-65 years of age | Experience level: over 5 safaris
Uniglobe exceeded our expectations and gave us the most fantastic holiday in Kenya.
Paula at Uniglobe listened to what we wanted and came up with the perfect itinerary. All the accommodation that was recommended by her in Nairobi, the Mara, Amboseli and the Coast was absolutely excellent and good value. When we changed our minds on arrival in Nairobi she managed to re-arrange some of our travel plans with no extra cost to us - in fact we got a refund. She was always available by e-mail or phone to answer any queries. The Uniglobe drivers were all reliable, safe and extremely pleasant. We felt that we had special treatment at some of the places we stayed because we had booked with a local company. I cannot recommend them, and a holiday in Kenya, highly enough and would not hesitate to use them again.
US
20-35 years of age | Experience level: 2-5 safaris
Extremely wonderful 4days in Uganda
I know it is the right agency I want through the first email contact with Saso Uganda safari. Everything is perfect, the food, accommodation and the guide. My guide Ben is so knowledgable, he always knows exactly where the animals are. If Uganda is on your plan, definitely try Saso. It's a 20/10 company, I promise you will never regret your choice.
A cheap, comfortable and wonderful customer service
I traveled with optimum travel in Jan this year. I must say their costs are very moderate and affordable. They also have a great customer service and consultation
65+ years of age | Experience level: first safari
Answered emails promptly and helped ease any banking glitches.
Right from being picked up at the airport in Nairobi until we were returned there at safari's end we were more than happy with the experience. Our driver guides were very good and went out of their way to show us their animals. Food and accommodation in the safari camps was of a very high order, with the one at Lake Manyara outstanding in every respect.
35-50 years of age | Experience level: 2-5 safaris
An unforgettable experience
I don't usually write reviews but had to take the time to thank Bigfoot for an incredible experience in the Masa Mara. Great, friendly service with a personalized touch. We had a fantastic driver that went off the beaten path many times to find wild life for us. It was a real adventure. Thank you, Daniel and team!
20-35 years of age | Experience level: first safari
A once in a lifetime experience!
The initial correspondence with the tour operator Joshua was very good - efficient and professional, as well as informative! Making sure that the tour fitted our needs and payment through PayPal was very easy!
On the day, Joshua met us at the specified location as agreed, and was very friendly. He introduced us to our guide and driver and told us he would meet us again on our arrival back to Nairobi.
Our guide and driver, James, was incredible! His knowledge of the Masai Mara and its animals was astounding - every question we asked him, he knew the answer to. Throughout the 3 day safari, he made huge efforts to locate the different animals using the CB radio to communicate with fellow guides. We ended up seeing 4 of the 'big 5', including a rhino, which is incredibly rare!
The accommodation and food was really impressive and well organised, as was the whole experience. A bonus visit to the Masai Village was humbling and a truly unique experience, and for a very reasonable additional cost!
Upon return to Nairobi, Joshua met us as he had said he would and took time to accompany us to various places around the city, helping us to arrange our immediate future plans!
A fantastic company, fantastic experience and a fantastic review well deserved! Would highly recommend!
NL
20-35 years of age | Experience level: first safari
great safari with very good Gide/driver and amazing cook.
We just had an amazing safari in selous-mikumi-ruaha (7days). The driver (William) drove really safe and had al lot of knowledge about the animals and provides answers to every question. He's really experienced, knows the parks and the surrounding areas. Even when the car broke down he made sure it was fixed as quick and possible and that the safari wasn't compromised. The cook (Amos) was really friendly and happy all the time. He made delicious food (even for us vegetarians). We loved his veggie pies and he even made bush pizza! He made a lot of delicious food (often more than we could eat) and enjoyed taking care of us.
All the places we stayed where good especially the one in Ruaha which was inside the park! Because it's a rather new company we didn't really know what to expect. Just make sure to check beforehand if you sleep in or outside the park!! There where some small misunderstandings in our case but the company is open for feedback and we are happy with the way they solved the issue.
The only thing we didn't like was the walking safari. You won't see any animals and it outside the park. We also didn't like the way the bushman acted out all the things the local people did in the past. Some of the information was interesting but he was pretty loud and he was pretty focused on elephant dung (drinking from it, smoking it etc).
Concluding: great safari with very good Gide/driver and amazing cook.
DE
20-35 years of age | Experience level: over 5 safaris
Fantastic experience and tailored road trip
We have been traveling around Zimbabwe with Off2Africa in January 2017, visiting Harare, Bulawayo, Matobo Hills, Hwange and Victoria Falls by car. Thanks to Beck Edwards, we had the true African experience. He helped us schedule our entire road trip, pick the most beautiful spots across the country that are only known to locals, while also making sure that we were welcomed at every place we visited. Off2Africa and its staff were available to us around the clock. They helped us manage not only last minute questions via the phone on the last day of our departure, they even helped us find the right garage after we accidentally fuelled our petrol car with diesel half way through the country. We can only recommend Off2Africa's services to anyone visiting Zimbabwe, whether acquainted with the country or a true beginner.
TH
50-65 years of age | Experience level: 2-5 safaris
Lot of Lies & bunch of frauds even the new management
I have booked the safari with another of my friends to go to Uganda through this tour agent & Damien asked us to pay fully to book the hotels & Gorilla permits as it is high season. We paid since December 2016. And when we ask for the Gorilla Permit he send only the booking. Without paying for the permit it is not valid. And the hotel reservations also didn't send. When we ask around April, the new management Patel Shah replied us after many follow ups that they are having difficulty in booking & if we can help him by paying $1950 he can confirm the booking. As we refused him he came back that he was able to get discount from the vehicle & now the amount is 1550. Evangelina the girl whom I have been WhatsApp from the beginning confirms that Patel is genuine & we decided to pay $1550. At the end they couldn't arrange our tour as the hotels now providing any credit facilities. So at the end our trip is cancelled & i couldn't get my air ticket refunded as well because till last minute Patel was saying that they will arrange it. And then we ask to refund our money he send e-mail that it will be refunded. But till now no refund or even no reply to our follow up e-mails or WhatsApp chats. They put the blame to Damien, but not only Damien, this new management Patel & also Evangelina are running a fraud business, misleading their customers & to steal money from the customers. Do not trust this company or the new management as well.