Awesome Tour from VIVA Safari, Bad customer Service from Booking agency
The tour ist just great. Awesome staff at the Camps, good Guides, lots of animals. 5*! You can book it from a Lot of booking agencies.
What was really bad is the fact that we were not informed about our late Pickup. The driver was there around 11 instead of 8.30/9. We could not reach anyone at the booking Agency, the south african representative told us that he did not work there anymore.
CL
Email María Paz Venegas | 35-50 years of age | Experience level: 2-5 safaris
Dissapointing
The experience in Kruger Park was ok but not how we expected, we didnt saw too many animals. We think that our guide wasnt good, he drive for the same part of the park most of the time, we spend our without seeing animals.
We didnt saw any cheetas, leopards and Rhinos. The thing is that most of the time you can see them there, so we think that our guide wasnt good. We’ve been in Tanzania but there is another thing, we really enjoy there, the parks, the tour guide and we saw a lot of animals.
We noticed that many people that pay a lot in the private reserve they has more chances to see animals and different species, I dont know if that a point to consider because they own a lot of animals , and the know exactlu where they are, but is very expensive too. Or maybe the option to drive by yourself could bebetter because you can go everywhere..
Also the communication during the tour with the agency wasnt good (Shinzelle Safaris).
We regret to add Kruger Park in our trip to Africa, that money could worth it, in another place, because we visited Tanzania and Uganda and everything there was amazing.
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