• 50% deposit required to secure and confirm the booking – balance of total to be paid 45 days prior to start of safari.
• Cancellation policy – the following cancellation policy applies to all package bookings.
45 days or more prior to arrival – 90 % refund payable to customer.
45 days – 36 days prior to arrival – 50 % refund payable to customer.
35 days to 0 days prior to arrival – 0% refund payable to customer.
• Most tours are available all year round, there are no specific start and end dates.
• Minimum of 2 pax required to book the package.
• Age restrictions – We can accommodate children 6 years and older on shared safaris, however families with children under 6 years of age can request a private safari option.
• Clients are advised to arrive the day before the tours starts as to avoid missing the scheduled shuttle to Hazyview, which leaves strictly at the given times.
• Clients flying out of OR Tambo are advised to please not book fights earlier than 20:00pm for domestic flights and 21:00 pm for international flights as it is not guaranteed that there won’t be delays on the return transfer to OR Tambo.
