TERMS & CONDITIONS
* Booking Fees/Deposit payments are non-refundable.
* Deposit payments are non-transferable and cannot be transferred to a new individual.
* Payments may be made via Visa, MasterCard, Diners or American Express cards via our online secure payment link or by a bank transfer into our account, the details of which will be provided on request.
* Monthly payment plans commence a month after payment of deposit booking.
* Two (2) consecutive missed payments without prior arrangement with us
Accounts team will result to your booking being cancelled. Cancellation terms (below) will apply.
CANCELLATIONS:
Travellers who cancel within:
* 120 days prior to departure forfeits 30% of total tour price as cancellation fee.
* 60 days prior to departure forfeits 50% of total tour price as cancellation fee.
* 31 days prior to departure forfeits 70% of total tour price as cancellation fee.
* 30 days & less prior to departure forfeits 100% of total tour price as cancellation fee.
GENERAL BOOKING POLICY
* A provisional booking made will be held for a maximum of 7 days within time of booking unless otherwise specified.
* All no shows attract a 100% cancellation fee.
* No shows due to illness or unforeseen circumstances are entirely at Socioolites discretion, and we reserve the right to postpone or forfeit your travel dates.
* Unless stated otherwise on the specific tour page, our prices generally include tour guides, scheduled transfers, all entry fees, all game drives, game walks and accommodation on a dinner, bed and breakfast basis.
DUE DATE FOR PAYMENTS:
* The full amount is due by the client not more than 30 (THIRTY) days prior to date of tour departure, unless special arrangements have been made.
* Bookings will be canceled if payment is not received in full prior to the date of travel.
* All payments are to be made in ZAR / USD unless a special arrangement is made between the parties.
TRAVEL INSURANCE
We will not be held liable for theft, lost, damaged or any medical costs however Travel insurance is compulsory to be sorted out by traveler at own cost. To cover your medical expenses, missed flights, trip cancellation and baggage loss.
PASSPORT & VISA REQUIREMENTS
Travellers should be in possession of a passport valid for at least 6 months beyond the intended stay. The traveler must ensure that he/she has the correct visa and passport documents to travel. The company will not be held responsible for passengers travelling without the correct travel documents
SPLIT PAYMENTS:
* Split Payments will incur bank charges between 3.5 % to 8 % total cost depended on card used.
