TERMS & CONDITIONS
CONTRACTING PARTIES
These terms and conditions are legally binding between the traveler(s) and Nature Responsible Safari, herein after referred to as Nature Responsible Safari Company Ltd.
ACCEPTANCE OF THESE TERMS
Acceptance of a quotation from Nature Responsible Safari company constitutes acceptance of these Terms and Conditions which take effect immediately.
REGISTRATION
A deposit of 20% is required at the time of booking. Alongside this, and in order to fully secure the domestic air fare(s), Nature Responsible Safari Company will also require full payment of all air tickets. The remainder of the tour cost is payable 60 days prior to departure. If the reservation is made within 60 days of departure, the entire tour price must be paid at the time of confirmation.
PAYMENT METHOD
please contacts Nature Responsible Safari Company Ltd for payment details.
CANCELLATION
All cancellations must be received in writing.
Cancellation received more than 90 days before arrival date will result to deposit refund.
Cancellations received between 89 days and 60 days prior to arrival will result in the loss of the
Cancellations received 59 – 31 days prior to arrival will be subject to a cancellation charge of 50% of the tour price.
Cancellations received 30 – 0 days prior to arrival will be subject to a cancellation charge of 100% of the tour price.
Cancellation of airline tickets will be subject to the refund policy of each individual Airline, particularly when low cost/net based fare is used. Please note most air tickets are 100% non-refundable (fare(s) and tax(es)).
Cancellation of gorilla permits is non-refundable.
The purchase of special event tickets is subject to the refund policy of each individual event. Please refer to the specific event policy for details.
Nature Responsible Safari company reserve the right to charge for financial penalties, fees and losses incurred as a result of cancellation.
CLAIMS AND REFUNDS
Refunds are not made for any missed services, except for verifiable extenuating circumstances. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program. Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis. Adjustments will not be made for unused sightseeing trips or meals. Nature Responsible Safari Company will not accept any liability for any claims that are not received within 30 days of the termination of your program. All claims for days missed while travelling should be made in writing within 30 days of the program.
ACCOMMODATION
All accommodation, room type(s) and specification are as shown in the itinerary
MEALS
Meals are as shown in the itinerary.
TRANSFERS
Return transfers are provided on arrival and departure from airstrip to lodge/camp and only where specified in the itinerary. All other transfers not specifically mentioned is done by ground transport.
TAXES AND GRATUITIES
Hotel taxes as imposed by city and state governments are included. Airport taxes are included where specified in the itinerary.
Gratuities for guides, drivers, porters, camp staff, ship crew and Tour Managers are not included and are at the discretion of the traveler.
