$908 to $1,128 pp (USD)
2 travelers on Start dateThis Tour Is Offered By
Big Time Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2006)
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
-
KETZ
We are a Tour and company based in Kenya we deal with both Budget Camping Safari Tours. Luxury Tented camps Safaris, Lodge Safaris, for Individuals, Groups and Family Holiday in East Africa, we are also specialize with Mountain Climbing in Kenya and Tanzania. We also do Domestic Flight's Train booking and Hotel bookings in Nairobi, Mombasa, Zanzibar, Arusha and Tanzania.
Reviews192
ES
We saw the big 5 and he drove great
We were with Solomon (Spanish guide) and Patrick (English guide and driver). Thanks to their experience we were able to see the Big 5 in Africa, as they had contacts with all of them and they notified us by radio. They helped us at all times, they informed us if the prices were abusive in certain shops and local vendors. In short, great.
CH
The safari provider with the best price-performance ratio
First of all, a big compliment to our tour guide Richard. He drove us through the six days with his calm and confident manner and was able to show us all the animals (including lions, cheetahs, leopards and rhinos). The hotels: Mara Chui Lodge in the Masai Mara was good, the Lake Nakuru hotel was excellent and the Tremisana Lodge hotel in Amboseli was very good. I can only recommend the Big Time Safari, especially as their prices are very reasonable. Well done! Thank you for the great holiday!
IN
Wonderful experience!!
I recently visited Kenya and had an incredible experience with Bigtime Safari Company. Throughout my trip, I had the pleasure of having Derrick Abongo Akoko as my driver and guide. Derrick's exceptional skills and deep knowledge of the area made my safari and visits to various popular sites truly unforgettable.
Derrick was not only incredibly helpful but also very friendly and professional. He went above and beyond to ensure that I had a great experience, providing insights into the wildlife and culture of Kenya that I wouldn't have discovered on my own. His driving skills were top-notch, making me feel safe and comfortable throughout the journey.
If you're planning a trip to Kenya, I highly recommend requesting Derrick as your driver and guide. His dedication and expertise will undoubtedly enhance your travel experience.
Thank you, Derrick, and Bigtime Safari Company, for an amazing adventure!
A nice experience
I book this Safari remotely, after a bit of research I decided to take the safari with Big Time Safaris and I regret it not even a bit. I booked the 6-day medium-range package and it was great value for money, nice lodges and nice food. Big Time Safaris' staff is nice and friendly, we also had a great van driver. All in all good as a very pleasant experience which I may repeat soon!
CH
Worst experience ever and very rude manager
Ive done over 15 safaris in my life, been to Namibia, South Africa, Botswana, Zambia and Tanzania.This one here, in Kenya, is by far the worst Ive ever experienced!!! Its all about, squeezing out every single dollar of you and delivering the worst customer service ever. Here's my main points why i cannot recommend anyone to book with this company:
- Safety is not guaranteed
* No functional radio during the whole six day trip (see picture below), meaning not able to contact anyone in case of emergency.
* Safari vehicle in a very bad condition (we got stuck once and had to push the car out and that, is in middle of the national park, surrounded by wild animals).
* One screw of the wheel suspension broke during our game drive, so we lost two hours of game drive while waiting until the car is fixed (see picture), not even a glass of water was offered by the company while waiting.
- Not sticking to itinerary
* Left earlier than promised certain parks, to the extent that we missed to spot the leopard. Considering that we had to rush all the time and having problems with the car, i would have at least expected, to give us half an hour longer while seeing something great.
-brought us to different accomodation than planned (cheaper places)
* Changed the itinerary without giving any options
* Skipped certain destinations like Baboon hill and the Rhino sanctuary without giving any reason, was told is nothing special abt it.
* Food and beverages
We got basically every day the same, the lunch packages were just horrible. One juice, a chicken leg, a rotten banana and a sandwich with one slice of cucumber and tomato (see picture below)
- only 1 liter of water per day per person, even during a 8hours game drive and over 30 degrees
Communication:
According to my inetary, I was supposed to stay one night in Naiwasha. After leaving leaving Lake Nakuru, I was told i have to go to Amboseli first and come back afterwards. Obviously i did not agree on that, because it would mean, to have 5hours more driving instead of leisure time. I simply asked to refund me the money but instead of giving me back a 130 $, i only got back 50$. On top of that i was told, i refused to do it. I dont know... but having the audacity to blame me for refusing to finish the trip is just crazy. The company was not able to stick to the plan. First the manager Steve refused to talk to me and then it took them 3 days to tell me how much the refund is. And not once ive been told a sorry from Steve. Even worse he tried to twist the story and that everything is my fault. Honestly thats just bottom of the barrel excuse.
Conclusion:
On this trip, almost nothing went according to the plan and still the company insists, that they didnt do anything wrong. I really dont see any point why anyone should book with this company. The only highlight was Joseph the driver, he did what he could do but he had a lot of pressure from his Manager Steve. We were rushed the whole trip and had to leave several times earlier than according to the itinerary. I just hope this review helps people, not to do the same mistake as me, to book a nightmare trip with them.
