This Tour Is Offered By
Discover Africa Safaris
- Office In:
- Size:
- 20-50 employees (Founded in 2002)
- Member Of:
- ATTA, SATSA, CTT & IGLTA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
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Discover Africa Safaris is a safari tour operator providing the finest safaris, tours and experiences in Africa. Our experienced Safari Planners are qualified to arrange all aspects of your travels in Africa. Our goal is to make your journey into Africa simply amazing. We take pride in showing off our beautiful continent, and helping others experience the best attractions that Africa has to offer. We make luxury travel in Africa, simple.
Reviews502
Excellent Safari advice and guidance
We booked a trip to Kapama Buffalo Camp through Devryn Panaino at Discover Africa. He checked out several options within our budget. He was very responsive or one of his colleagues (thanks Megan) replied to our questions. We booked directly from the UK but the whole process was very smooth. Would highly recommend and will definitely contact again if we are looking for another safari or other African experiences in the near future.
The safari itself exceeded expectation. We saw the big five on more than one occasion. The guide and tracker (Themba & Zakes) were very knowledgeable. We also were able to go on a bush walk and learn more about our surroundings. The camp itself was immaculate, all of the staff friendly and helpful. They have great chefs. One thing that was very helpful was a ‘suggested’ tip guide. Tips can also be paid via credit card should you prefer.
Thanks to everyone involved at Kapama Buffalo camp.
Our contact at Discover Africa was knowledgeable and helpful and made our trip smooth and easy.
Discover Africa took my husband's outline of where we were interested in traveling and turned it into a fantastic trip. Diane at Discover Africa recommended the lodges we stayed at in South Africa, Zambia, and Botswana, and all were first rate. Each place had something special about it and each had wonderful safari guides. We had an amazing two weeks and can recommend Discover Africa Safaris without qualification. Thank you for a very meaningful and heart-opening trip!
Best knowledge,communication and advice
So impressed with Discover Africa Safaris and especially Susan! Being a first time traveler to Africa I had so many questions. She took the time to listen to what we wanted to experience and gave us many options to choose from. After we chose what tour we wanted ,she set everything up. Unfortunately I had to postpone my trip for a year because of an emergency and she was so very helpful when we needed to re schedule. Her communication was prompt and clear and she was so kind as to check up on me several times. She re booked our trip and checked in with us several times before we left to make sure everything was clear. She also was extremely available for any last minute questions. She was absolutely correct in her advice. Everything from flights to transfers to the amazing tour she booked for us was all that we could have dreamed of and more. We recommend Discover Africa Safaris and Susan highly and appreciate her tireless work,advice and kindness.
Mathys was amazing. He answered all my questions and provided excellent service.
Our 14-day trip to South Africa and Seychelles was nothing short of amazing. The four days on safari was my personal favorite with being able to see all the animals in their natural environment. My daughter and son-in law enjoyed the hike up Table Mountain and we all enjoyed meeting and talking with the wonderful people, of South Africa and Seychelles. Matthys was amazing in developing an itinerary that took everyone wishes and developing a trip of a lifetime. He always responded quickly to any question or concerns that I had. i would highly recommend Discover Africa Safaris for an amazing trip.
I can wait to go back again sometime.
Very helpful in customizing the perfect safari for you
I went on a safari to Sabi Sands this year, and Discover Africa arranged the perfect 5 day stay for me. I was planning on a fairly short notice of 2 months considering Oct is high season in the sands, but Barry Greenshields was able to fetch some great accommodation options for me. He recommended the Sabi Sabi little Bush Camp and it was absolutely amazing; the wildlife experience, the accommodation, cleanliness of the camp, facilities, the food, guides and the staff was all top notch. Being a photography hobbyist, I had laid out my expectations of getting some great photos of wildlife especially big cats in the safari, and surely enough I managed to have some amazing sightings on Lions and the elusive Leopard. I had quite a few Leopard sightings, during the day as well as in the night, making for some amazing photos. Other than the big 5, I also got to see some very beautiful birds which are always a great subject for photos along with other prey animals as well.
Being a tour operator, I think the real value the company can offer is i) giving accommodation recommendation based on experience (actual stay experience is up to the accommodation management but the tour operator must know what it is like and whether it would meet the client's expectation), ii) effective and responsive communication, iii) being transparent with costs and iv) ensuring the booking process is smooth and the client does not experience hiccups on the logistics or payments etc. I was very happy that Barry was great in all these areas - from the planning process, from recommending the accommodation, accounting for my budget and tending to all my queries. Communication was fast and responsive with all channels available i.e. email, WhatsApp, call etc and I didn't have to wait long for getting responses despite it being busy season. He was also very transparent with trip costs i.e. the accommodation cost, flight ticket and transfer cost etc so that I would know exactly what I am paying for and make adjustments accordingly to suit my budget. Sometimes tour operators do not provide cost breakups since the client would then make comparisons, but I believe that if your service is good, you have fair prices and a host of accommodations to choose from then there shouldn't be anything to hide - the client will recognize value and pay for it accordingly. They had booked air tickets as well to and from Johannesburg and every thing was super smooth throughout the trip - I just had to sit back and enjoy the trip. The payment process was also very easy - i.e. no "5% extra if you pay by credit card", etc.
If I go to South Africa again, I would definitely book with Discover Africa again.